Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 040845010 | 09/01/2004 | 10011074 | Various interior electrical concerns, ip gauges/lighting inoperative, hvac controls inoperative, blower motor inoperative, radio inoperative, flasher inoperative. *tt | 12/28/2004 | |
| 01621 | 01/01/2004 | 10007133 | Programming of the pcm/vcm, atc, tbc and dsm with tis 2000. there is potential for module locking up if fuse #19 located in the rear fuse block is removed. *tt | 05/27/2004 | |
| 030845005 | 12/01/2003 | 10005186 | Intermittent operation of power roof, rear defogger or onstar. *tt | 02/11/2004 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| 01900 | 01/01/2004 | 10006472 | Under hood fuse block - 125 amp mega fuse blown. also including buick rainier 2002, 2003. *mr | 05/04/2004 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/02/2012 | 84925 | 1 | |
| When in traffic traveling across states on highway at 55-65 mph left lane(scary) i ran out of gas when the gauge showed 1/4 of a tank now when tank is full it read 1/2 and at times the gauge floats around full to empty when driving some time it reads empty when i put 10 gallons in was told a bad fuel sender in tank i read other reports that g m recall will only pay half the cost to repair?? *tr | |||
| 07/02/2012 | 84925 | ||
| When in traffic traveling across states on highway at 55-65 mph left lane(scary) i ran out of gas when the gauge showed 1/4 of a tank now when tank is full it read 1/2 and at times the gauge floats around full to empty when driving some time it reads empty when i put 10 gallons in was told a bad fuel sender in tank i read other reports that g m recall will only pay half the cost to repair?? | |||
| 01/02/2010 | |||
| This vehicle seems to have an electircal drain or electrical ghost of some sorts. the battery has been replaced by the dealer 4 time with the previous owner. that was the dealers cure. then when i purchased it i replaced the battery.then it was replaced for the 6th time 18 months later. the rear window on the tail gate kept going down on it's own until the motor flew apart. the window behind the rear seat went down on it's own and does not work anymore. the retractable back roof will not engage due to the rear window. driving down the road the ac will come on by itself also the radio, the seat heaters. now while i'm driving at night the headlights will go out on their own, luckily the bright lights still work, but that's not helping the poor soul in front of me. gm says that there is no recall on any of this but i'm almost terrified to drive this vehicle or let anyone else drive it at night or anytime for that matter. not to mention any kind of electrical problems that i may of overlooked. | |||
| 09/22/2011 | 67200 | ||
| 2004 envoy xuv, impeccably maintained, had *no* response to accelerator as i made a left turn at a light across oncoming traffic. service engine soon and reduced engine power lights illuminated on dash. was fortunate not to have an accident. pulled to side of road. turned off engine. restarted, and it ran okay but the service engine soon light reappeared. drove another 35 miles with light on. the next morning it had re-set and the light is gone from the dash. how in the world does gm expect us to be able to replicate such incidents for a tech to fix? such failures will eventually kill someone. | |||
| 02/12/2010 | |||
| Xuv would not shift out of 3rd. vehicle sat over night and would not start the next day. dealer checked all systems, replaced ignition switch. two weeks later, vehicle would not start. it was determined the starter was bad, it was replaced. now the speedometer is going haywire like others. mechanic stated it would cost over $700 to replace components. | |||
| 11/10/2010 | 65000 | ||
| The speedometer in my 2004 gmc envoy is malfunctioning, this problem is well documented by many envoy/gmc owners. symptoms are indication of movement when the vehicle is stopped, any where up to maximum speedometer indication. at times the speedometer will stay at 0 when the vehicle is moving. submitted a service request to gm but was deniied any assistance. | |||
| 05/12/2010 | 103000 | ||
| Speedometer dont work,gas gauge dont work, transmission is going out etc and i only had the vehichle for 9 months now but the problems have been for along time | |||
| 12/18/2010 | 88000 | ||
| My 2004 envoy xuv speedodometer stuck at 55mph. i spoke to dealer technician and was told i had to replace the instrument cluster because of a small thing called a stepper motor. this seems to be an on going problem with gm vehicles. i strongly suggest a saftey recall because this is failing on thousands of vehicles. | |||
| 08/10/2010 | 40000 | ||
| I have a 2004 suv xlt. i bought my car with 400 miles on it. i had the gas tank replaced early on. went back to gmc b/c they had not installed it properly. i've had both front and rear sway bars replaced and both knock sensors replaced. my middle window decided to quit working and i haven't gotten it fixed because the guys at the gmc service center said they couldn't imagine what it could be and they would have to charge me $100 for a diagnosis!! my radio/cd player is only half lit up and stops working when it gets too hot from playing a cd... i am currently having issues with the fan clutch, thermostat and a leak in my front differential. meanwhile the guys at the dealership wanted to charge me $1,500 to replace my knock sensors again and didn't even find the leak when they were diagnosing my issue. i truly do love my car, but i am super mad about the middle window and super mad about all of these issues. i take care of my car and do all of the routine maintenances. i think i know why it was only on the market for two years. please help us get our middle windows fixed. i didn't do anything to cause it to stop working. | |||
| 11/22/2009 | 45000 | ||
| 2004 gmc envoy suv, 45,xxx miles. november 2009 envoy would not hold charge (new battery replaced 7-09), jumped envoy and would loose charge, keys always were locked in vehicle ignition. april 2010 again, vehicle would not hold charge (something draining battery - nothing left on). took vehicle to mechanic, no problems located, mechanic replaced 7-09 battery (free), drove vehicle 4 days and did not drive for 5 days - again vehicle would not start (no lights, etc) jumped vehicle off. took vehicle back to mechanic, nothing indicated in starter, alternator, battery - nothing was left on. took home again same problem 4 days running, 6 days did not drive, vehicle will not start; had to jump off again. it is currently at the mechanic. in the meantime i researched and found gm bulletin 04-06-03-002 for misindexed ignition switch; numerous reports online of same issue. currently envoy is at mechanic after i reported gm bulletin. | |||
| 12/01/2009 | 70000 | ||
| Cluster panel on my 2004 gmc envoy xuv has failed. gm stated they are not aware of any problems with this type of car. information on the internet has different information. i asked about this this to gm and they stated they are not aware of anything being on the internet and can not be held responsible for what is on the internet. | |||
| 04/13/2010 | 24000 | ||
| Speedometer stopped working correctly on my 2004 envoy, with only 24000 miles on it. i was on a trip lastr week which caused me to get a speeding ticket because of this. originally it was 10 mph off, but now is reading as high as 70 mph while the vehicle is standing still. based on other info i had read on the web, this has been a consistant problem with gmc envoys yet no recall has been issued by gm and the cost to repair is very high ($500.00 +). this is now a variable problem that shows my speed off as much as 80 mph and could have caused me to be traveling at excessive, unsafe speeds, if i tried to use it. | |||
| 10/17/2009 | 24900 | 1 | |
| Car lurched forward and engine speeded up when pulling into my driveway at home. most of my dashboard gauges have been failing over the last year including the speedometer. i was using the cruise control prior to the event. i think it may be related to the computer. i was able to stop the car by turning off the engine. the brakes would not stop the car. the dealer has advise me that they know about the instrument panel failing but no recall has been issued. *tr | |||
| 12/10/2009 | 76000 | 1 | |
| 2004 gmc envoy xuv w/76k miles; speedometer is erratic. shows no speeds sometimes or shows slow speed sometimes or shows excessive speed sometimes. dealer indicated gmc yukons, full size gmc pickup and cadillac suv's were recalled for defective speedometers.. dealer stated not enough reported speedometer problems with envoy xuv's to warrant a safety recall. how many defective speedometers are required to warrant a safety recall? *tr | |||
| 12/08/2009 | 88950 | 1 | |
| Speedometer stuck at 120 mph even sitting still and turned off. started a month ago and continually got worse. now it won't move at all. very dangerous. *tr | |||
| 10/15/2009 | 19500 | 1 | |
| The contact owns a 2004 gmc envoy. the contact stated that the speedometer suddenly stopped working. contacted dealer about issue and told instrument cluster needed to be repaired. the dealer also stated that they would not be responsible for the repairs. through online research, the contact discovered that numerous people were experiencing the same failure and gm sept 2007 tsb 07187 included envoy but latest revisions b & c at dealers does not include envoy. the vehicle has not yet been repaired; however, the contact believes that the failure was due to a manufacturer defect and a recall should be issued. the vehicle has only 20,000 miles and see this lack of gmc owning up to its issue is a huge safety problem. *tr | |||
| 04/20/2009 | 40000 | 1 | |
| Erratic speedometer operation. shows various speeds when stopped. inaccurate when underway. will show up to 110 mph driving in the city. dealer says instrument panel needs to be repaired at cost of over $400. same problems on full size gm trucks. full size trucks are being covered under service bulletin #07187a, b, & now c. speedometer repair shop says stepper motors are bad. same part number and repair as on full size trucks. gm has excluded envoy and trailblazer from this repair coverage. *tr | |||
| 04/12/2009 | 77250 | 1 | |
| Speedometer defect - known issue but no recall; can't tell how fast or slow i'm going, after reading forums, not sure if other dashboard problems - hard to drive safely when trying not to watch the dash to see if something other than speedometer indicates a problem. distraction to the point of being dangerous - especially around this area. what about school zones? *tr | |||
| 04/05/2007 | 60000 | 1 | |
| The speedometer will not register the correct speed intermittently. *tr | |||
| 03/14/2009 | 89000 | 1 | |
| I purchased my 2004 envoy xuv new. i love it, but the speedometer has been getting progressively worse. i guess i've been one of the lucky ones. the brakes are fine and everything else seem to be ok so far. i currently have 89,000 miles on it and the frequency of the speedo acting up are getting more common. i remember the first time was late in '07. the speedo just kept climbing higher and higher till it was pinned. and stayed there for a day or two. it would read 120 mph parked in the garage. i brought it in and the dealer just rolled their eyes and said they could order another dash board for around $500.00, but i opted not to fix it at that time. the dealer told me it was a common thing with the envoy, but gm has no recalls on it. it had seemed fine for a while. then it happened again a few times in '08. now it's only march of '09 and it has happened at least once every two weeks. it is clearly out of warranty but being a safety item such as a instrument cluster one would think it would be a recall item. this appears to be a nation wide issue and gm and the dot / nhtsa do not recognize it? i like the vehicle, i am happy with it otherwise. just disappointed and frustrated with the nhtsa and gm. *tr | |||
| 11/22/2008 | 67000 | 1 | |
| While driving on a 5-6 hour trip, the speedometer began malfunctioning about 1/2 way through the trip. we had to use the speedometer on the tomtom to determine our correct speed since the speedometer was reading 5-10 over the speed limit. after the vehicle sat for the night, it started working again...but only to stop again 1/2 way through our trip back home. i have noticed that this has happened to the speedometer on more than one occasion and refuse to pay the outrageous amount to repair it. i think this is a manufacturer defect and should be taken care of by them. *tr | |||
| 01/10/2008 | 54000 | 1 | |
| The speedometer stopped working properly. it would register at all kinds of speed. then it will stick below 120mph. this is an everyday occurrence. it is now to the point that the odometer is not working properly. i have had an estimate drawn up to repair/replace and it was over 600 dollars. i feel that with all of the other complaints listed about the same issue, gm should issue a recall and cover the cost for repair, since this is a safety issue. *tr | |||
| 01/10/2009 | 43000 | 1 | |
| The speedometer needle fluttered and then stuck between 100-120 mph. it is unclear if there is any current service bulletin (e.g., #07187a (includes envoy) and #07187b (does not include envoy), or #040845010) which covers this defect which, according to various chat sites, has occurred in other vehicles. it is unsafe to drive the vehicle. we are awaiting a replacement part which will be at our expense. replacement costs vary be geographic location. *tr | |||
| 12/15/2008 | 67000 | 1 | |
| Speedometer malfunction - envoy 2004 -electrical errors speedometer malfunctions off & on.......up to 120 mph while idling, not able to get correct speed reading.......unsafe. *tr | |||
| 04/15/2008 | 60000 | 1 | |
| Speedometer gage in instrument cluster stops/sticks randomly. i need to start/stop the ignition to decrease the mph reading in 5mph decrements. faulty stepper motor. *tr | |||
| 08/10/2008 | 34000 | 1 | |
| Faulty instrument cluster per gm, speedometer and fuel gauge act up on their own. cannot rely on gauges while driving... *tr | |||
| 11/18/2007 | 1 | ||
| I purchased a 2004 gmc envoy xuv preowned in 2005 still under warranty. it began dimming the lights in the dash board and at the radio area, i took it in to gmc for service and was told that they didn't find anything wrong with my vehicle. on another occasion my car would get louder underneath the hood if i sat idling for a few minutes in a drive through for example, i took it in once again and was told that it was normal nothing was found to be wrong. now my odometer works off and on as does my oil gauge. now that my warranty is out i would have to foot the bill to a few problems that i have pointed out to the gmc dealer ship on more than one occasion. i have even gone as far as to ask if there were any recalls and was told no there were not. at one point my middle window fell down while i was driving i took it to gmc to find out the problem and was told it was the regulator, insurance did not cover this and the warranty had run out. approximately 2-3 weeks later my back window would not go up or down therefore the tailgate would not open, back to gmc i went and was told it was the regulator once again, at this point i asked again about recalls and why both regulators would go bad within weeks of one another, i was told it was a coincidence. just as recent as july 24 my power locks began locking and unlocking on there own even while i'm driving down the street. i had the battery checked and it all checked out fine. at this point i would not recommend gmc to anyone or buy another! help *tr | |||
| 02/09/2008 | 49000 | 1 | |
| 1) fobs stopped working and had to be reprogrammed 2) tailgate switches stopped working both at the same time 3) speedometer stopped reading accurately when the vehicle was driven in the rearing or had the underbody sprayed while washing. *tr | |||
| 04/23/2007 | 83000 | 10 | |
| Whenever i turn on my heating system fan, my warning lights for the abs and brake failure lights come on and the on dash computer indicates service brakes immediately. i had the brakes checked and they are fine. there appears to be some electronic malfunction. car is at dealer now | |||
| 10/28/2006 | 43700 | 1 | 08/07/2004 |
| 2004 gmc envoy xuv i have a little over 40,000 miles and my speedometer has stopped working. it says i'm going 120 mph when i may be doing 50 mph. the needle moves erratically. i'm finding i'm not the only gm customer having this problem. i feel this should be a safety recall. especially on a vehicle that's only 2 years old w/ under 50,000 miles. this is a road hazard and an expense i should not have to pay. *nm | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 02/21/2008 | 53500 | 1 | 05/24/2004 |
| Gmc dealer service tech found the wire to rear defroster corroded and broken. repaired wiring. *tr | |||