Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 11/30/2010 | 35000 | ||
| The windshield and the side windows of my new 2010 gmc sierra 1500 wt, have an extreme tendency to fog over in temperatures near the freezing point. i have read, and observed, that the ac compressor becomes automatically disabled when the outside temperature gets near the freeze zone (i think the actual threshold is somewhere around 40 degrees f). with the ac disabled, the defrost mode cannot keep the windows clear. the problem is magnified when there are two or three individuals in the cab. at that point, it is exceedingly difficult to clear the side windows, even to the point that frost forms on the inside window surface! very recently, while traveling to work during my 40 mile commute, i was running the ac, with the temp control set to a comfortable level and the blower about the medium setting and flowing through the main vents. the outside temperature was, apparently, hovering near the point where the electronics disable the compressor. the windshield and both side windows fogged over suddenly. i noticed the ac light was out, so i switched to defrost mode and hi blower. the windshield did clear in about a minute or two, but all of that happened while driving down the turnpike at 70 mph. this seems to be a significant safety concern....at least for me and my family. if the ac compressor had stayed enabled, this would never have happened. it is very difficult to stop condensation buildup if you cannot run the ac to dry the cabin air. this design configuration seems to present an issue of safety. i am not sure if it is just this particular model. i suspect so, since it is the base model truck. we have a 2011 gmc terrain, which does not present this issue. i have contacted the dealer about this issue now for 3 years with no resolution. they act as though you are an idiot. | |||
| 02/01/2011 | 3800 | ||
| Tl* the contact owns a 2010 gmc sierra 1500. the contact stated that the carpet on the driver side floor was beginning to curl up, which caused the sole of his left foot to become captured when attempting to apply the brakes. the dealer inspected the vehicle and agreed to perform the repairs; however, he later backed out because they were unable to determine an adequate remedy for the failure. the contact did not inform the manufacturer of the failure nor was the vehicle repaired. the current mileage was 5,000 and the failure mileage was 3,800. | |||
| 02/01/2011 | 3800 | ||
| Tl- the contact owns a 2010 gmc sierra k1500. the contact noticed that the carpet on the driver side floor was curling up, which caused the sole of his left foot to become captured when attempting to apply pressure to the brakes. the dealer inspected the vehicle and agreed to perform the repairs; however, backed out because they were unable to determine a remedy. the contact did not inform the manufacturer nor was the vehicle repaired. the current mileages were 5,000 and the failure mileages were 3,800. bw | |||
| 12/15/2010 | 1200 | ||
| The windshield and the side windows of my new 2010 gmc sierra 1500 wt, have an extreme tendency to fog over in temperatures near the freezing point. i have read, and observed, that the ac compressor becomes automatically disabled when the outside temperature gets near the freeze zone (i think the actual threshold is somewhere around 40 degrees f). with the ac disabled, the defrost mode cannot keep the windows clear. the problem is magnified when there are two or three individuals in the cab. at that point, it is exceedingly difficult to clear the side windows, even to the point that frost forms on the inside window surface! very recently, while traveling to work during my 40 mile commute, i was running the ac, with the temp control set to a comfortable level and the blower about the medium setting and flowing through the main vents. the outside temperature was, apparently, hovering near the point where the electronics disable the compressor. the windshield and both side windows fogged over suddenly. i noticed the ac light was out, so i switched to defrost mode and hi blower. the windshield did clear in about a minute or two, but all of that happened while driving down the turnpike at 70 mph. this seems to be a significant safety concern....at least for me and my family. if the ac compressor had stayed enabled, this would never have happened. it is very difficult to stop condensation buildup if you cannot run the ac to dry the cabin air. this design configuration seems to present an issue of safety. i am not sure if it is just this particular model. i suspect so, since it is the base model truck. we have a 2011 gmc terrain, which does not present this issue. | |||
| 08/09/2010 | 600 | ||
| I recently purchased a 2010 gmc sierra crew cab. the rear seat head restraints are inadequately and/or defectively designed, and will offer little protection to the rear seat passengers in the event of a rear end collision. the restraints are mounted on short posts, which do not extend high enough to offer protection to most individuals who are seated in the rear. the posts also do not lock in place, (like the front headrests) and simply slide up and down freely. i contacted gmc by letter, and requested that they modify or replace the headrests, but they refused, stating that the vehicle was designed to pass all federal safety standards. after doing some research, i realized that auto manufacturers are not required to install head restraints on the rear seats of passenger vehicles, and that the shape, size and location of the restraints continues to vary from vehicle to vehicle. it therefore appears that many vehicles, such as mine, offer inadequate head protection for all but the front seat passengers. indeed, the protection is so poor in the sierra, that any front or rear collision will likely result in the rear seat passengers' heads colliding with the rear window, causing head trauma in addition to the cervical trauma sustained from the lack of head and neck support. i am quite disappointed that my vehicle offers such inadequate protection, and hope that the nhtsa will take action on the issue. the cost of installing adequate head restraints in all u.s. vehicles surely outweighs the health care and human costs that are being borne by our consumers every time someone is injured due to a manufacturer's faulty or negligent head rest design. until the nhtsa mandates such protections, auto manufacturers will have free reign to continue to skimp on consumer safety, and the u.s. public will continue to suffer the consequences. | |||