Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | ||||||||||||||||
| 04V129000 | GENERAL MOTORS CORP. | from 10/01/2000 to 07/31/2002 | V (Vehicle) | 3662211 | 09/18/2004 | ODI | GENERAL MOTORS CORP. | 03/17/2004 | 03/22/2004 | |||||||
| Defect Summary | On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. if both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper. | |||||||||||||||
| Consequence Summary | Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. on vehicles that have had the bumper removed, the tailgate may drop even lower. additionally, if there is cargo on the tailgate the cargo may fall off if the support cables fracture. | |||||||||||||||
| Corrective Summary | Dealers will replace the cables. interim owner notification began on april 7, 20004. the recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. owners should contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 or gmc at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number. | |||||||||||||||
| Notes | Gm recall no. 04007.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 3128 | 01/01/2004 | 10009932 | All full size trucks pick up box sheet metal fracture/damage with aftermarket accessories installed. *sc | 11/02/2004 | |
| 010860001 | 05/01/2004 | 010860001A | 10008511 | Revised recommendations regarding paint for structural reaction injection molding (srim) composite box. *tt | 08/03/2004 |
| 02052 | 01/01/2004 | 10007738 | Noise coming from instrument panel cluster or tachometer. *tt | 07/09/2004 | |
| STRUCTURE - BODY | |||||
| 610 | 10/01/2004 | 10015770 | Rattle type noise coming from the rear of the cab during body twist maneuvers or over bumps. gm tech link. *tt | 08/11/2005 | |
| 3089 | 01/01/2004 | 10009518 | Rattle type noise coming from the rear of the cab during body twist maneuvers or over bumps. *tt | 10/04/2004 | |
| 071503 | 07/15/2003 | 10003791 | Revised requirements for installing the running board. *tt | 10/31/2003 | |
| 030844011 | 07/01/2003 | 10002945 | Tweeter speaker rattle in front side door(s), tweeter speaker falls out of position. *tt | 10/01/2003 | |
| 020849007 | 09/01/2002 | 10000072 | Center console lid hard to open or close. *tt | 02/12/2003 | |
| 010866014A | 02/01/2005 | 010866014B | 634819 | Pickup box sheet metal fracture / damage with aftermarket accessories installed. *tt | 10/09/2002 |
| 01071 | 10/31/2001 | 628545 | General motors has announced a recall on certain vehicles equipped with roof clearance lamps built at the flint and pontiac east plants have a water leak at the roof clearance center lamp. *tt | 03/13/2002 | |
| 180901 | 09/18/2001 | 626202 | Customers may complain that their center console lock is not operational. *slc | 12/13/2001 | |
| 010101 | 01/01/2001 | 624705 | Subject pertaining to center console power door replacement part numbers *jg | 11/08/2001 | |
| 230701 | 07/23/2001 | 621226 | Some customers may comment that the center console latch may stick or will not open. *tt | 09/12/2001 | |
| STRUCTURE - BODY - DOOR | |||||
| 010864014A | 07/01/2002 | 010864014 | 634821 | Some customers may comment that the manual lock lever comes loose from the door trim panel. *tt | 10/09/2002 |
| 010864015 | 10/01/2001 | 627471 | Information regarding front and rear side access door noise. *yh | 02/07/2002 | |
| 010864014 | 10/01/2001 | 627425 | Subject on door manual lock lever disengages from door trim panel. *yh | 02/07/2002 | |
| 160801 | 08/16/2001 | 625323 | Subject regarding new door check link. *jg | 11/19/2001 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 3464 | 10014808 | Door hinge replacement kit. *tt | 05/10/2005 | ||
| 010864015 | 10/01/2001 | 628505 | Subject regarding front and rear side door access door noise (replace door check link). *jg | 03/12/2002 | |
| STRUCTURE - BODY - HOOD | |||||
| 3144 | 01/01/2004 | 10010234 | Supplement to 00-02-35-003f clunking noise under hood and can be felt in steering wheel. *sc | 11/05/2004 | |
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||||
| 050602 | 05/06/2002 | 636609 | Some customers may comment about hood hinge wind noise . *tt | 11/10/2002 | |
| STRUCTURE - BODY - TAILGATE | |||||
| 3227 | 10/04/2006 | 3227C | 10011755 | Tailgate cable slack. this includes 1998-2006 chevrolet and gmc full and mid size trucks. *eh updated. *kb | 01/31/2005 |
| 04007A | 10/22/2004 | 10010543 | Tailgate support cable. recall 04007a. gm parts bulletins & information. *tt updated *eh | 12/01/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - TAILGATE | ||||||
| EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04V129000 | |
| General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
| EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04E067000 | |
| General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | ||||||
| EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04E067000 | |
| General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
| EA04005 | GENERAL MOTORS CORP. | 02/19/2004 | 09/28/2004 | TAILGATE CABLE BREAKAGE | 04V129000 | |
| General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/04/2011 | 101950 | ||
| Tl-the contact owns a 2002 gmc sierra. the contact stated that the vehicle was taken to a private mechanic for service and the mechanic stated that there was rust found in the driver | |||
| 08/04/2011 | 101950 | ||
| Tl- the contact owns a 2002 general motor company sierra. the contact stated the vehicle was taken to private mechanic for service, and the mechanic stated their was rust found in both the driver side brake baking plate and the brake line. the private mechanic also stated their may be safety failures with the suspension, and the brake pedal, due to the pedal was depressed all the way to the floor. before working properly. the contact also stated the safety belts fail to open and close properly. the vehicle was not taken to the dealer, and the manufacturer was not contacted. the vehicle was not repaired.the failure and current mileage was 101,950. rds | |||
| 08/06/2002 | 10 | 1 | 07/27/2002 |
| When traveling between 40 and 50 mph the pickup has a vibration that has been deemed normal by the service tech. this determination was by a factory rep. not the local rep as he was unaware of any noise at this speed in any other vehicle. the tech. did hear and feel this vibration. this continues to be an everyday occurrence. *jb | |||
| 04/21/2003 | 1 | ||
| When the vehicle made a left or right turn the double cabin made rattling noises. the dealer inspected the vehicle but could not duplicate or correct the problem. *nlm *ts | |||
| 08/14/2002 | 11360 | 1 | |
| The vehicle experienced a rough vibration when traveling between 20 mph and 40 mph. *jb | |||
| STRUCTURE - BODY | |||
| 01/17/2013 | 82500 | 1 | |
| Description: 2002 gmc sierra?82,xxx.00 miles. while dropping my daughter off at school, i stopped at a light, accelerated to make it up the hill, and as i came over the horizon i proceeded to stop, when i depressed my brake pedal to slow down, the pedal went right to the floor. i almost ran into another vehicle and had i not thrown the car into low gear, and depressed my emergency brake, i am certain that we would have smashed into the school bus in front of us. my wife called aaa, and had the car towed to the local gmc dealer. it seems that the entire brake line system is rusted out, and that this was the first line to blow. they had the audacity to tell my wife that the repairs would start at $3,300.00 and would not guaranty that it could not be more expensive than that!. we take good care of the truck, last year we had all the brakes done, new tires, and recently had a new head gasket installed, and the oil changed, so it is obvious that the dealer does not ever do a thorough vehicle inspection. we cannot afford the shell out the money for these repairs, and i am hopeful that there has been some kind of a recall for this, since i see so many complaints about the same subject? please help! *tr | |||
| 01/17/2013 | 82500 | ||
| Description: 2002 gmc sierra | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 09/09/2001 | 09/01/2001 | ||
| Doors not mounted correctly, hinges need to be pulled out with framing machine to correct the problem. common problem with gmc trucks is what the autobody shop states. | |||
| STRUCTURE - BODY - TAILGATE | |||
| 10/21/2004 | 41595 | 5 | 08/30/2004 |
| (1) defective catch on tailgate would not always keep gate closed (2) gate unexpectedly opened traveling 35mph, loosing several pieces of furniture. also, tailgate dropped onto highway damaging it badly. discovered both cables rusted thru also. could have caused accident or worse. (3) will bring into gmc dlr on first chance, 10/25/04.*ak | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 10/21/2004 | 41595 | 5 | 08/30/2004 |
| (1) defective catch on tailgate would not always keep gate closed (2) gate unexpectedly opened traveling 35mph, loosing several pieces of furniture. also, tailgate dropped onto highway damaging it badly. discovered both cables rusted thru also. could have caused accident or worse. (3) will bring into gmc dlr on first chance, 10/25/04.*ak | |||
| 09/14/2004 | 1 | ||
| The tailgate straps on my 2002 gmc seirra both broke at the same time and the tailgate fell down to the bumper. my local gm dealer knew of a problem but stated that no new item had been made to correct the strap problem, so they just put new straps back on my truck, just like the ones that broke. *ak | |||
| 08/31/2004 | 23000 | 1 | |
| While loading the vehicle, the tailgate support cables broke without warning. as a result the owner was thrown to the ground. the owner sustained hand injuries. please provide additional information. | |||
| 03/07/2004 | 41000 | 1 | 10/15/2001 |
| My 2002 gmc 2500hd truck this past weekend had a failure in the tailgate cable system. i was driving my atv into the bed when the left cable broke and the tailgate suddenly lowered a few inches. fortunately, the right cable didn't break or serious injury would have occurred. after looking at the broken cable, there was evidence of rust inside the plastic covering on the wire strands that make up the cable. there is no way to inspect the cables for a potential hazard prior to a catastrophic occurrence. i will be replacing mine with a stainless strap system so this dangerous defect won't happen again.*ak | |||
| 01/29/2004 | 40000 | 1 | 12/28/2001 |
| When opening the tailgate two support brackets broke. as a result, the tailgate fell to the ground. *ak both supports were replaced. there were broken cables. *sc | |||
| 02/22/2004 | 40300 | 1 | 08/10/2001 |
| Consumer stated while vehicle standing at a stop tailgate steel straps broke, causing tailgate to drop.*ak *mr | |||
| 10/23/2003 | 16000 | 1 | 03/01/2002 |
| The tail gate cable snapped in half when the passenger was exiting the back of the pick up. the passenger hit his/her head on the driveway. the cause of the cable failure was undetermined. *jb consumer noted both cables snapped sending his assistant face first to the ground. his knees were first to make contact with the concrete and he laid there several minutes before trying to move. *ph *jb | |||