Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 010310010 | 01/01/2007 | 010310010F | 10021116 | Inspection of tire and wheel size prior to diagnosis of transmission shifts, poor performance, speedometer, cruise control concerns. *kb | 03/07/2007 |
| 3009 | 05/01/2008 | 3009H | 10021013 | Suspension vibration or frame beaming at 40 - 60 mph. *kb updated 8/25/08. *pe | 02/22/2007 |
| 020307002 | 03/01/2005 | 020307002A | 10014945 | Revised front caster and camber adjustment procedure. original not yet received. *tt | 05/12/2005 |
| 3009A | 3009B | 10008845 | Suspension vibration or frame beaming at 40 -60 mph. *mj | 08/24/2004 | |
| 00313 | 01/01/2004 | 10008867 | Squeak or creak noise from underbody over bumps. *mj | 08/24/2004 | |
| 030310006 | 09/01/2005 | 10005554 | Reference guide for the technician to upgrade a vehicle from factory wheels and tires to 20 inch wheels and tires, which are available through gmspo. *tt | 03/02/2004 | |
| 01555 | 01/01/2004 | 10005395 | D height specification missing from si. sit bulletin 1410632. *tt | 02/24/2004 | |
| 030309002 | 07/01/2007 | 030309002B | 10005181 | Rear leaf spring slap or clunk noise (replace spring inserts) *tt updated 10/18/07. *nj | 02/11/2004 |
| 030308002 | 12/01/2005 | 030308002B | 10002851 | Rattle/squeak from front of vehicle. *tt *ar | 09/26/2003 |
| 030310001 | 01/01/2008 | 030310001D | 10000959 | Tire slowly goes flat and/or excessive wheel vibration caused by bead splits (replace wheels with new heavy duty rim version) *tt *ar updated 4/11/08. *nj | 04/09/2003 |
| 010310010C | 09/01/2004 | 010310010D | 628870 | Inspection of tire and wheel size prior to diagnosis of transmission shifts, poor performance, speedometer, cruise control concerns. bulletin 01-03-10-010b not received. *tt | 03/21/2002 |
| 270901 | 09/27/2001 | 626427 | Some vehicles equipped with 4-wheel drive extended cab and short bed may experience a bump or clunk on stop or acceleration. *slc | 12/14/2001 | |
| SUSPENSION - FRONT | |||||
| 01712 | 01/01/2004 | 10006411 | Left front of vehicle sits low. sit bulletin 1454860. *tt | 05/03/2004 | |
| 990308002A | 05/01/2004 | 990308002B | 611289 | Front suspension coil spring noise. *tt | 06/01/2000 |
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||||
| 3340 | 09/23/2006 | 3340C | 10020874 | Left front axle shaft difficult to remove. axle differential leak seal shaft. *kb | 01/25/2007 |
| SUSPENSION - REAR | |||||
| PIP4054A | 02/01/2008 | PIP4054B | 10024345 | Eaton locking differential chatter shudder noise on turns, equipped with a locking rear differential rpo g80. *nj updated 7/17/2008. *pe | 04/07/2008 |
| 3000A | 01/01/2004 | 3000B | 10008901 | Rear axle locking differential chatter shudder noise on turns. *mj | 08/25/2004 |
| 3028 | 01/01/2004 | 10008797 | Replacement tailgate cables bind at shoulder bolt. *mj | 08/23/2004 | |
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||||
| 00347A | 11/18/2003 | 10004123 | Rear spring slap or clunk noise. *tt | 11/19/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 07/01/2004 | 35000 | 1 | 10/14/2003 |
| There is rattle/vibration in my truck's steering column. any time i go over an uneven surface i hear an annoying rattle coming from under the hood in front the steering wheel, and i feel a consistent vibration in the steering wheel. this rattle started with about 35,000 miles on the vehicle, just in time for the warranty to expire. my truck now has 60,000 miles on it with the same annoying problem. my dealer keeps telling me there is probably going to be a recall on it, so i don't want to pay to repair it (whatever may be wrong with it). *nm | |||
| 2 | 09/21/2002 | ||
| Vehicle pulls to the left at highway speeds. 2 attempts by the dealer have failed to remedy the situation. consumer feels this condition presents a danger to himself and the general public whenever his full attention is diverted from trying to keep the vehicle going straight. *tt | |||
| SUSPENSION - FRONT | |||
| 02/04/2005 | 25000 | 30 | 07/08/2002 |
| Front suspension/ steering 'rattles' excessively when in a turn and road rough to the point i must accommodate it in how i driven turns. the rattle almost goes away after the front suspension is lubed but is back in about 500 miles of driving. *jb | |||
| SUSPENSION - FRONT - HUB | |||
| 11/01/2005 | 63838 | 1 | |
| On 01 nov, i was pulling into a parking spot when my brakes totally failed causing me to crash into a parked car. i was entering the parking spot below 5 mph when the brakes failed. i dropped my truck off at a repair center on 03 nov and they informed me that both the left front hub bearing was shot and the anti-lock brakes sensor was shot. both items were replaced.*jb | |||
| 08/20/2005 | 39000 | 4 | 05/23/2002 |
| Dt: the contact states the abs system is bad. it almost caused an accident on 8-20-05 because brakes went to the floor. there was no braking power. had to shift the car into park to get the vehicle to stop. the contact was going very slowly when this happened. this was the first incident of this kind. the dealer repaired the vehicle. they replaced the wheel bearings, the hub, the rotors, and a cable that was attached to the wheel bearing on 8-22-05. it seems to be fixed as of now. *ak *jb | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 03/31/2004 | 17000 | 2 | 03/10/2002 |
| I have a 2002 3/4 ton crew cab sierra with duramax diesel and allison transmission. the truck has 17000 miles. over the last two weeks, i have had two shock absorbers fail catastrophically due to a weld at the bottom attachment point. in the first case, the shock was lodged in the bottom a arm assembly. this caused the steering to behave strangely. upon servicing the other shock, a crack in the weld was found. my dealer says that shocks are a maintenance item and refuses do anything about this the customer assistance is also not concerned, though they filed a case..1-204723707 *jb | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 03/03/2005 | 27000 | 1 | 10/20/2001 |
| 2002 gmc sierra experienced extended stopping distance.*mr the vehicle's front end bounced and made noise. it was later determined that the problem was a faulty driver's side front hub bearing assembly. after many phone calls and letter the consumer received a check from the manufacturer. the check covered the part not the labor. the consumer wants to know why this part was recalled in canada but not in the us. *nm | |||
| 02/20/2004 | 70000 | 2 | 04/01/2002 |
| 2002 gmc sierra denali wheel bearing failure left & right side as well as front differential trouble. *ak | |||
| SUSPENSION - REAR | |||
| 07/08/2001 | 10 | 0 | 04/26/2002 |
| Rear axle unstable when cornering over moderate bumps. loses lateral traction. dealer failed to make a genuine effort to replicate the problem. i replaced rear shocks at my own expense, problem was reduced but not eliminated. | |||
| 1 | |||
| After a long trip the rear end will vibrate and shifts when taking off from a stop. dealer drove vehicle on long trip but could not duplicate the problem. nlm | |||
| 10/01/2001 | |||
| The rear end of vehicle skips back and forth when i hit a bump/when i'm going on a ramp turning right with the weight of the vehicle on the left side and hit a bump or wash board it is the worst. *ak | |||