Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 030310002 | 06/01/2004 | 10012160 | Use of correct installation procedure for loose hubcap assembly. this service bulletin replaces 030310002. *eh | 02/16/2005 | |
| 3157 | 01/01/2004 | 10010018 | Excessive tire spin setting diagnostic trouble code c0543. *tc | 11/03/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 06/16/2005 | 1 | ||
| Tires warping. making truck bounce while driving. *tr | |||
| 11/01/2001 | 100 | 1 | 10/31/2001 |
| Vibration in drive train before and after replacement of driveshaft,noise in front end,possible defective tires. *ak | |||
| 1 | 07/10/2002 | ||
| The vehicle tire pressure was 38-40 psi in all four tires. the proper psi should be 60-psi front 80-psi rear. consumer stated that the tire pressure was incorrect in all four tires. *yh | |||
| 02/01/2002 | 3 | 12/03/2001 | |
| Dealer has replaced general, ameri-tech tires size 25570r16, three times because they would not balance. *ak the consumer stated that there was still vibration of tires after they were replaced and balanced because the tires were poor quality. *yh | |||
| TIRES - SIDEWALL | |||
| 10/02/2003 | 1 | 09/01/2001 | |
| I had to purchase four new tires for my 2002 gmc sierra on 10/2/03. firestone in martinsburg, wv advised me that my truck tires that gm placed on the truck that was ordered new were not suitable for the weight of the truck. the sidewall of the tires were very weak. i am concerned that there are other trucks out there with the same problem. i went to the dealer who will not assist me with this issue. i sincerely hope there have not been any accidents due to this problem. can you investigate and make sure the problem is resolved if this is not just an isolated incident. *la | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 05/24/2005 | 33525 | 1 | 12/01/2001 |
| See attached memorandum date june 3, 2005 memo #06032005-1 for items (1), (2), and (3) for item (3) parts on gmc truck still exist and are currently secured only by a tightened wire held in position by turn style torque system. defective spare tire assembly bracket hold down and release system. system design provides for a potential road hazard should the wire assembly hold down wire becomes cut or broken when automobile is in motion on any highway operation. existing problem discovered by aaa service maintenance repair service to put 2002 gmc sierra truck 2gtec19t8211901122 back into operation after highway tire failure on major i5 highway in oceanside california. damage to tires resulted in rupture of left rear tire manufactured by general tire. defective tire was retained by sears repair service, laguna hills, california. *jb *sc | |||
| TIRES - TREAD/BELT | |||
| 12/28/2003 | 32650 | 1 | 02/27/2002 |
| A firestone steeltex at (245-75 r16 lr e) mounted on the lr of my 2002 gmc sierra 2500hd failed while driving on hiway 58 in the vicinity of tehachepi ca at approx 1630 hrs. the tread separated from the sidewall/body of the tire exposing steelbelts. the tread was not recoverable. the failed tire did not explode or disintegrate and remained inflated. the tire had accumulated 32650 miles since new (oem tire) without incident. all four tires were inflated to 75psi at 0630 am that morning in vacaville ca, and checked in bakerfield during a fuel stop. all tires were within 1 lb of another and registered 84 psi (warm inflation pressure). contact with firestone indicated that the tire should be inspected by firestone engineers to determine the cause of the failure. the tire was shipped in accordance with their instructions. firestone engineers concluded that the tire was operated for a period of time at a pressure insufficient for the load being carried. the load on the tire was estimated not to exceed 2500 lbs. the failed tire retained nearly 70 psi when checked immediately after the failure despite a small leak from the separation. the tire was not damaged by road hazards or otherwise subjected to neglect. all tires were routinely rotated at 7500 miles intervals and most recently rotated at 30000 miles. firestone has been asked to provide scientific evidence to support their assertion that the tire was not defective but has failed to do so. i have retained all four tires and will provide them for independent inspection. i have made one final request for information regarding the method of inspection and the documentation of those results. i have heard nothing fromfirestone as of 26 feb 04. the dealership on record as selling the vehicle/tires insisted without hesitation the tire failed due to a manufacturing defect. *ak | |||
| 02/11/2004 | 30779 | 0 | 09/02/2003 |
| Firestone wilderness at 265 75 r16 treadbelt came completely off while driving. ties only have 31xxx on them. tire have been rotated every 5000 miles and infalted to manufactures specs. i will take pictures tonight of the damage and tire.*ak | |||