Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||||
| 07187A | 09/01/2008 | 07187B | 10026542 | Gmc: some vehicles could develop a condition where one or more of the instrument panel gauge needles may stick, flutter, or become inoperative. csc letter received. updated 11/6/08. *pe | 11/06/2008 |
| 07187 | 09/01/2008 | 07187B | 10023585 | Instrument panel cluster gauge needle function may cause inaccurate readings on some 2003-2004 cadillac, chevrolet, and gmc vehicles. *nj updated 2/5/08. *nj updated 9/5/08. *pe updated 11/4/08. *pe | 01/10/2008 |
| 4486 | 10022914 | One of the following concerns when programming the mileage or the hours into an exchange instrument panel cluster that is received from an electronic service center (esc). *nj | 10/04/2007 | ||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 12/05/2009 | 94000 | 1 | |
| While backing out of the garage, it was observed that i was traveling at a rate of 120mph. i took my 2004 yukon to the garage only to find out that the instrument panel needs to be replaced (at a cost of $800.00). the mechanic stated that this is becoming a common occurrence with the 2004 yukon and that this has not been recalled. my question to gmc is, how many deaths does it take to get a recall? this is a very serious safety concern and should be addressed as so. i bought my truck used, and the warranty is no longer valid. my sister owns a 2005 yukon that she just purchased (still under warranty) and her instrument panel was just replaced last week. *tr | |||
| 12/17/2009 | 111000 | ||
| Tl* the contact owns a 2004 gmc yukon. all of the gauges on the instrument control panel have failed. a technician from the dealer stated that since her vehicle has exceeded 80,00 miles she would have to pay $500.00 for the repair. the technician also acknowledged that this was a common failure for her model type. the failure and current mileages were 111,000. | |||
| 07/31/2009 | 19500 | 1 | |
| My 2004 gmc yukon speedometer (manual needle-type) just keeps increasing its speed reading until it pegs-out at the 130 mph mark. if you turn off the truck and restart the engine, the speedometer will jump-back about 5 mph. so if one does this 25 times, it will zero itself out. after only short amounts of driving, the speedometer will again start increasing its ready again. it appears to increase the reading as one increases in speed, but doesn't decrease the speed as one decreases their speed. obviously this can be a safety issue if you do not know your actual speed. fortunately my gps has speed readouts, but it is delayed by about 5-10 seconds. i only have about 21000 miles on my yukon, so the speedometer should not have broken or worn-out this quickly. *tr | |||
| 05/15/2008 | 1 | ||
| I bought a used 2004 gmc yukon in march of 2008, previously it had been a fleet vehicle. we purchased the vehicle in colorado, and drove it to washington state. shortly after we arrived, the tachometer stopped working. it gets stuck at ether 25 rpms, or 75 rpms. the speedometer reads accurately, and only recently the fuel gauge has been sticking. i had gotten a notice that these parts had been recalled but only for a certain amount of time, for vehicles over 7,000 miles on it. at the time my vehicle only had about 6,500 miles. when i called a gmc office they told me there was nothing they could do. *tr | |||
| 11/20/2008 | 70000 | 1 | |
| Tl*the contact owns a 2004 gmc yukon. the contact stated that the rpms, fuel gauge, speedometer, and oil gauge became inoperable. the dealer stated that the contact would have to pay over $800 to correct the failures. she received a letter that stated there was a defect in the vehicle. both the dealer and manufacturer stated that they could not provide repairs under the defect campaign due to the mileage of her vehicle. repairs were only being made to vehicles with less than 50,000 miles. the failure mileage was 70,000 and current mileage was less than 110,000. updated 05/05/09 *bf updated 05/07/09.*jb | |||
| 07/01/2008 | 70000 | 1 | |
| Instrument cluster giving false readings, speedometer stuck at 10 mph even when traveling anything over ten mph. gas needle is no longer reading accurately under 1/4 tank , which has caused some embarrassing moments running out of gas when i thought i had fuel. i have a friend who has an avalanche and her instrument panel is doing the same thing, her speedometer and tach are now malfunctioning. has anyone managed to find out if we can get this replaced via recall? *tr | |||
| 11/27/2007 | 37000 | 1 | 07/14/2004 |
| The speedometer in my yukon has stopped working and has been stuck @ 125mph since 37,000 miles. *tr | |||
| 02/13/2008 | 77450 | 1 | 09/25/2004 |
| Was driving to work and looked at my speedometer and it was at 120mph. stopped and turned the truck off and the speedometer stayed at 120mph. now i have an inoperable speedometer in my truck. *tr | |||
| 01/11/2008 | 2 | ||
| I am a single mother of one 11 year old son. i have just purchased a 2004 gmc yukon and i have serious safety concerns. i have a loud popping noise in my steering column and my speedometer is operating very erratically. i have an extended warranty and have been told by my local gmc dealer that these problems are not covered. my concern is if i should be killed in an accident on the interstate because i can not tell how fast i am traveling when the front steering breaks due to a steering component failure who will raise my son the state or gmc? i have lost all respect for gmc and their products. *tr | |||
| 11/24/2007 | 95000 | 1 | 09/15/2007 |
| Driving home on a three hour trip, i noticed my speedometer quit working, about 15 minutes after getting a ticket for speeding. i noticed the speedometer would either stick at the speed i was going at one point in time, then sometimes it would just fall to 0. gm has a tsb out for the issue, but only for 7 years 70,000 miles. i have contacted them since i bought my vehicle with 96,000 miles on it, they said there was nothing they could do. i contacted my local service center and was amazed at the 600$ fixing price. nothing has been done to fix what i and everyone else would consider a recall that they don't. *tr | |||
| 05/31/2007 | 118000 | 2 | |
| Tl*the contact owns a 2004 gmc yukon. approximately six months ago, the fuel gauge began to display inaccurate fuel readings. beginning in november of 2007, the speedometer began malfunctioning and remains at 120 mph, even when the vehicle is not on. the vehicle has been taken to the dealer on four separate occasions for the steering wheel to be greased because it makes a popping noise every six months. the vehicle has not been taken to the dealer concerning the fuel gauge or the speedometer at this time. there is an extended warranty on the fuel gauge and speedometer, which has been extended to 70,000 miles. the vin, engine size, and purchase date were unknown. the current mileage was 123,000 and failure mileage was 118,000. | |||
| 07/01/2007 | 44000 | 5 | |
| Speedometer sticks at various readings while driving. this was first noticed about 4 months ago. *tr | |||
| 07/01/2005 | 59000 | 1 | 10/02/2004 |
| I purchased 10/2/2004 a 2004 gmc yukon which had about 1500 miles left before the factory warranty expired. the mileage on the speedometer read 31144. since i paid for the vehicle cash i did not purchase an extended warranty. sometime after the extended warranty expired and the safety belt recall in 8/2005 my speedometer stopped working properly and my gas gauge began to stick. when i was advised that this was because of a faulty cluster and the price it cost i've managed to make due and not incurring any more speeding tickets and running out of gas. now that gm has taken responsibility for the faulty equipment where i am able to get this fixed at no charge to me, gm is stating that i have exceeded the 7 year or 70,000 mile limitation. i currently have 92,000 miles on the truck, however, i am not responsible for the 31144 that was there when it was purchased. i feel that the gauges on a vehicle are essential to the safety of that vehicle and other drivers. now that gm has taken the responsibility for the faulty equipment, there definitely needs to be a recall on their vehicles that are noted to have the problem. *tr | |||
| 10/20/2007 | 49400 | 10 | 06/13/2006 |
| I was driving to dallas with my family on sat. oct 20, 2007 in my 2004 gmc yukon (49600 miles). while merging onto into traffic, i noticed that my speedometer was showing i was speeding in excess of 90 mph, but in fact, i was barely keeping up with the flow of traffic. i pulled off the free way and came to a dead stop at a gas station, and the speedometer needle reflected at 30 mph at a dead stop. i turned the key on and off several times, and each time the speedometer needle dropped by 5 to 10 mph, eventually resetting to 0. i continued on to my destination, again, the speedometer began acting the same way increasing and decreasing in jerky movement, but never completely going to zero. i never reset the speedometer again to zero, and now the speedometer shows 120 mph at a dead stop. there is no way to tell how fast i am actually traveling in the vehicle. i have read many, many complaints stating problems exactly like, or similar to mine regarding the speedometers on similar year/model gm trucks. there should be a recall on the speedometer gauges used in gm's late model trucks. *jb | |||
| 01/15/2007 | 1 | ||
| The speedometer on my 2004 gmc yukon is stuck beyond 120 mph. *tr | |||
| 09/15/2007 | 48500 | 5 | |
| Speedometer on my 2004 gmc yukon became very erratic, displaying speeds that were obviously way too slow than what the vehicle was actually traveling. very dangerous situation as i cannot tell how fast the vehicle is going. gm should conduct a recall as this is a safety hazard. *jb | |||
| 06/20/2007 | 50 | ||
| 2004 gmc yukon. speedometer reads wrong speed at all times. started on highway one day and hasn't been fixed since. sometimes reads 0 mph while on highway and past 120 mph while sitting still. *tr | |||
| 07/26/2007 | 8 | 02/14/2004 | |
| After driving at highway speeds for more than one-half of an hour, the speedometer starts to read slower than i am driving and sometimes goes to zero, while i am obviously traveling at 60 to 70 mph. if i get off the freeway or slow to a stop, it usually reads correctly for a while, then goes back to reading slowly again. this has been happening more and more frequently. this is a safety hazard, as well as my not knowing the true speed of my vehicle, i could get a speeding ticket. i have not repaired this yet as it is a gm problem and they should repair it. *jb | |||
| 05/20/2007 | 65000 | 40 | 04/10/2004 |
| Speedometer in 2004 gmc yukon was erratic at first intermittently, and was now permanently way off the mark. personnel correspondence with two dealer service writers confirmed that this was common in at least 2003 and 2004 yukon's. non warranty cluster replacement at $400.00 was fix.ed. gm should issue factory recall. *ak | |||
| 02/12/2007 | 49000 | 1 | 10/13/2003 |
| Speedometer does not work. dial shows max speed 120 mph. when in park shows 70 mph. *jb | |||
| 03/07/2007 | 64000 | 1 | 12/08/2003 |
| 2004 gmc yukon with speedometer issue - reads 120 mph when vehicle is parked. *jb | |||
| 01/28/2007 | 38000 | 4 | 12/14/2006 |
| Stepped on gas and speedometer needle soared past actual speed limit. when the vehicle was parked or at standstill, it still registering at 120 mph. speedometer reset itself after a day but problem has recurred 4 times after that at various points on the speedometer. *jb | |||
| 01/28/2007 | 4 | ||
| Stepped on gas in my 2004 gmc yukon and the speedometer needle soared way past the actual speed. when i stopped the car, the needle rested at 120 mph. after a day it reset itself and then did it again. i went to the dealer to get it corrected and they advised that they've been receiving issues with the instrument panel clusters. my extended warranty didn't cover the issue because it wasn't considered a covered part...but it is a safety hazard! *jb | |||
| 01/15/2007 | 55000 | 20 | 03/15/2005 |
| Speedometer on my 2004 gmc yukon has failed. it now registers 120 mph when in park. *jb | |||
| 12/23/2006 | 50100 | 4 | 01/28/2006 |
| Speedometer jumps erratically - faulty speedometer head and instrument control panel. this is a very dangerous known condition seen on many gmc and chevy vehicles. a recall is warranted. *nm | |||
| 12/22/2006 | 60900 | 1 | 04/19/2004 |
| While leaving for our christmas trip, i noticed that it seemed that traffic was traveling a lot faster than usual. when i pulled off the highway, much to my surprise, my speedometer was stuck at a minimum speed of 76 mph!! since then, the speedometer continues to get stuck at various speeds and i have no idea how fast or slow i am going at any given time. this is very dangerous!! my gmc yukon is only 3 years old and has 61000 miles on it. i contacted the dealer and was told that it would cost anywhere from $600-800 est to fix the problem plus rental car for the days that the whole dash of my car was sent out to be reconditioned. the service tech mentioned that this was a common problem and sometimes it took more to rectify the situation. he also mentioned that other instruments could be failing on the dash. this is a very serious and dangerous repair problem and should be repaired at no cost to the consumer. i have found hundreds of posts on the internet on the issue and no ownership of the problem by gm. something needs to be done!! i drive children in this vehicle everyday and their safety should not be compromised in this manner. for the amount of money i spent on this vehicle and the short length of time that i have had it, there should not be such a serious issue. something needs to be done immediately!! *jb | |||
| 07/01/2006 | 45000 | 15 | 04/01/2005 |
| I purchased a 2004 gmc yukon, in 2005. over the last 6 months or so, my speedometer has been acting erratically - when it is hot or humid the speedometer starts to jump a little then starts to register a higher speed than i am moving. for example: i was sitting at a stop light and my speedometer read 90 mph. i noticed that when i would turn off the engine and repeatedly start up and shut off the engine, the speedometer reading would reduce by approximately 5 mph at a time, which means i had to start up and shut off the engine 18 or more times for it to return to 0. this happens quite often. i contacted my local gmc dealer repair department who knew exactly what was going on - evidently this is quite the common thing with these trucks and others - and told me that i would have to have the entire instrument panel replaced. pricing around $375 for the part and another $100 or so for installation. i have investigated complaints on the internet for this problem, with gm vehicles, and there are far too numerous out there for this to be a single incident. it is obvious that this is a defect. in my opinion, gm should be responsible for the repair with a recall. i can see where it would definitely cause alarm as far as a safety concern. fortunately i have not had an incident yet, but definitely feel that this should be looked into further. i just wanted to note that i also saw on an internet website for lawyers that they are gathering complaints together for a class action suit against gm. i thought it would be better to report this for investigation first. *jb | |||
| 11/28/2006 | 54000 | 1 | 10/01/2004 |
| Dt*: the contact stated while driving various speeds or idling, the speedometer reading was incorrect. the speedometer read zero intermittently while driving, or it read one hundred miles per hour while sitting still. the vehicle was driven to the dealer, who determined the electronics of the speedometer needed to be replaced. *ak updated 12/15/2006 - *nm | |||
| 10/28/2006 | 59800 | 4 | 04/10/2004 |
| I have a 2004 gmc yukon. the speedometer is malfunctioning ,it displays incorrect erratic speeds, maxing out at 40 mph no matter how fast i am driving. recently on a local freeway i almost had a accident when the traffic slowed ahead and i thought i was going 30 mph but my actual speed was about 65. it nearly killed me. i have contacted gmc but have not had answer to this problem. | |||
| 10/10/2006 | 1 | ||
| Speedometer on my 2004 gmc yukon became very erratic, displaying speeds that were obviously way too slow or way to fast than what the vehicle was actually traveling. very dangerous situation as i cannot tell how fast the vehicle is going. gm should conduct a recall as this is a safety hazard. *jb | |||