Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| SB-08-09-41-005A | 10/01/2010 | 10037146 | Gm: the air bag door may be warped or not sit flush with the instrument panel/dash. *rm | 05/09/2011 | |
| SB-08-09-41-005A | 10/01/2010 | 10037146 | Ready | 05/09/2011 | |
| SB-07-09-41-010A | 02/01/2010 | 10034404 | Buick/cadillac/chevrolet/gmc: airbag light on, dtc b0071 and b0081 set (diagnose and replace right front seatbelt buckle, if necessary). upon investigation, the technician may find dtc b0071 set in the passenger presence system (pps) and | 11/10/2010 | |
| SB-09-09-41-005 | 07/01/2009 | 10032336 | Gmc/cadillac/chevrolet: air bag readiness light on, service air bag message, inflatable restraint sensing and diagnostic module (sdm) corrosion (replace sdm/cut and remove carpet pad). *pe | 03/05/2010 | |
| SB-08-09-41-002C | 02/01/2009 | 10029924 | General motors: diagnostic information for intermittent restraints, air bag (sir) indicator/lamp on with dtc(s) b0012, b0013, b0016, b0016, b0019, b0020, b0022, b0023, b0026, b0033, b0040, b0042 or b0044 set. this may be caused by a loose, | 07/20/2009 | |
| 070941002 | 02/01/2007 | 10021337 | Air bag light on, dtc b0081, set (clear dtc using specific procedure). *kb | 04/04/2007 | |
| 4011 | 12/13/2007 | 4011F | 10020881 | Air bag indicator light is on. *kb updated on 12/13/07. *nj | 01/25/2007 |
| AIR BAGS - FRONTAL | |||||
| SB-08-09-41-005A | 10/01/2010 | 10037146 | Ready | 05/09/2011 | |
| SB-08-09-41-005A | 10/01/2010 | 10037146 | Gm: the air bag door may be warped or not sit flush with the instrument panel/dash. *rm | 05/09/2011 | |
| SB-07-09-41-010A | 02/01/2010 | 10034404 | Buick/cadillac/chevrolet/gmc: airbag light on, dtc b0071 and b0081 set (diagnose and replace right front seatbelt buckle, if necessary). upon investigation, the technician may find dtc b0071 set in the passenger presence system (pps) and | 11/10/2010 | |
| 060941004 | 05/01/2008 | 060941004F | 10020722 | Passenger side airbag door does not flush with dash pad/warped. (reposition locking tabs on airbag panel). *kb updated 10/5/07. *nj updated 9/12/08. *pe | 01/03/2007 |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| 070941004 | 06/01/2007 | 10022703 | New procedure for clearing passenger presence system (pps) and sensing and diagnostic module (sdm) dtcs b0071, b0074, b0081. *nj | 09/21/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 06/01/2012 | 70000 | 1 | |
| Defective dashboards installed by gm create a safety hazard. cracks occurred on drivers side (hump above steering wheel) and cracks in dash on both sides of airbag. if airbag deploys cracked pieces of dash could cause harm to driver and passengers in vehicle. gm is aware of this well known problem/defect and it is very widespread with thousands or more gm customers having the same issue yet gm refuses to replace defective dash for customers which is ultimately putting gm customers and their passengers in danger. *tr | |||
| 06/01/2012 | 70000 | ||
| Defective dashboards installed by gm create a safety hazard. cracks occured on drivers side (hump above steering wheel) and cracks in dash on both sides of airbag. if airbag deploys cracked pieces of dash could cause harm to driver and passengers in vehicle. gm is aware of this well known problem/defect and it is very widespread with thousands or more gm customers having the same issue yet gm refuses to replace defective dash for customers which is ultimately putting gm customers and their passengers in danger. | |||
| 08/01/2012 | 45000 | 1 | |
| I have consulted with many others who have experienced this issue as well. general motors fails to acknowledge that there's a quality concern or that there's a potential safety concern with these vehicles. this not only affects gmc yukons, but chevrolet tahoes and suburbans as well. the dash board is made of hard but brittle plastic. the dash boards tend to crack over time, especially near the passenger air bag opening, leaving sharp dagger like pieces of dash board material loose. in the event of an airbag deployment, there's a risk of these pieces being propelled by the air bag and injuring occupants of the vehicle. i've heard of this affecting vehicles from as little as 1 year old. general motors has refused to acknowledge the issue and has blatantly stated that if it were a safety problem, the government would do something about it. any assistance you can provide would be greatly appreciated. *tr | |||
| 08/01/2012 | 45000 | ||
| I have consulted with many others who have experienced this issue as well. general motors fails to acknowledge that there's a quality concern or that there's a potential safety concern with these vehicles. this not only affects gmc yukons, but chevrolet tahoes and suburbans as well. the dash board is made of hard but brittle plastic. the dash boards tend to crack over time, especially near the passenger air bag opening, leaving sharp dagger like pieces of dash board material loose. in the event of an airbag deployment, there's a risk of these pieces being propelled by the air bag and injuring occupants of the vehicle. i've heard of this affecting vehicles from as little as 1 year old. general motors has refused to acknowledge the issue and has blatantly stated that if it were a safety problem, the government would do something about it. any assistance you can provide would be greatly appreciated. | |||
| 07/08/2012 | 97000 | ||
| Tl* the contact owns a 2007 gmc yukon. the contact stated that while driving 15 mph, both side air bags deployed. the dealer was notified and stated that they would dispatch someone to investigat the failure. the vehicle had not been repaired. the failure and current mileages were 97,000. | |||
| 07/08/2012 | 97000 | ||
| Tl-the contact owns a 2007 gmc yukon. the contact stated that while driving 15 mph, both side air bags deployed. the dealer was notified and stated that they would dispatch someone to investigat the failure. the vehicle had not been repaired. the failure and current mileages were 97,000. sm. | |||
| 07/08/2012 | 97000 | ||
| Tl- the contact owns a 2007 gmc yukon. the contact stated while driving 15 mph both side air bags deployed. the dealer was notified and stated they would dispatch someone to investigat the failure. the vehicle had not been repaired. the failure and current mileages were 97,000. dt | |||
| 11/13/2011 | 85000 | ||
| There is a crack in my dash on the left corner of the passenger airbag and another one on the left side of the steering wheel hump. these cracks cause the dash to rattle and vibrate a lot while the vehicle is being driven, which is very distracting and they also leave exposed, sharp edges. i am concerned that the crack could compromise the airbags functions. we have only owned this vehicle for 6 months. there were no cracks when we purchased it. the vehicle was in very good condition. after we noticed the cracks on sunday, i started researching how to fix the problem. our local gm dealership was not very helpful. i contacted gm directly and they are not willing to replace the dash. i looked online and found numerous people who have the exact same problem in their 07 yukons and tahoes. it seems to be a trend! i found a site where others have posted their problems and the results they got from gm. several people have been fortunate enough to get the dash replaced for free of charge. i was not that lucky. i feel that this issue needs to be looked into further. i do not feel that i should have to pay to replace a defect that so many vehicles have. please help me! thank you! | |||
| 02/21/2011 | 45000 | ||
| There is a significant crack in the dash connecting the air bag component to the body. the first crack was found back in february and now there are 2 more cracks - one more on the air bag connection and one above the cluster dome. my fear is that if the airbag is to deploy, the sharp edges resulting from the defective dash would result in significant injury even if it is a minor crash. i believe this is a huge safety issue. | |||
| 09/14/2009 | 16925 | 1 | |
| Traveling at night, at 65 miles an hour in a 2007 yukon sle2 4 dr wagon, i hit a steer (approximately 880lbs). upon impact, the bottom of my power driver's seat moved forward and the back of the seat tilted forward, causing me to hit the steering wheel. i had to move the seat back to get out of the vehicle. the airbags did not deploy. i reported the incident to the dealer, and my insurance agent both verbally and in writing. the vehicle had over $11,000.00 worth of damage, but the repair center stated they were unable to find any damage to the seat. i traded the vehicle in, as i did not feel safe driving it with the seat not being replaced or repaired. the vehicle is now for sale again, and i am fearful that someone else will be in a wreck and the seat will malfunction again. *tr | |||
| AIR BAGS - FRONTAL | |||
| 10/10/2009 | 75000 | ||
| I have a 2007 gmc yukon that i purchased new from a dealership that is no longer in business. i noticed in october of 2009 that the dashboard was cracked. over the next few months the cracks got worse and now are in three areas. i contacted gmc and was told to take it into a dealership for them to access the damage. a week after i took it in i contacted gmc again and they told me that they would offer me a 10% discount to have it fixed. i tried to speak to their supervisor and was given the run around and i gave up. since then the dashboard has gotten worse and pieces of the dash board are breaking off into the dash. when i put my hand on the dash it is not stable as there is a lot of movement. the cracks are also around my airbag on the passenger side in two spots. i'm afraid to let anyone sit in the front seat due to the possibility of the airbag malfunctioning due to a collapse of the dash. there are pieces of the dash that are already breaking off above the drivers side steering wheel. i'm afaid if this side collapes that it could cause a fire, entrapment, accident, injury and or death. i would hope that you understand my concern of me and my families safety. i would be happy to supply you with pictures or bring my vehicle in for inspection. gm told me that they haven't heard of this problem, but when i brought it into the dealership the service guy said he had seen a few like this. i have also found a lot of people on the internet that are having this same this happen to their 2007 yukon or 2007 tahoe. | |||
| 08/18/2007 | 10229 | 1 | 12/28/2006 |
| Tl*the contact owns a 2007 gmc yukon. while driving at highway speeds or lower, the transmission shifts very hard. there is also a harsh pounding sound coming from the transmission. all of the electrical components on the instrument panel failed. the dealer changed the crankshaft sensor. while driving, the contact cannot tell when the gear is in neutral. the speedometer displays inaccurate speeds and the air bag light illuminates. the plastic on the window fell off and the front driver's side door handle sticks when it is pulled, and will not go back in. the contact hears a rubbing sound coming from the steering column. the instrument panel cluster has been replaced and the check engine light would remain illuminated. the current mileage was 29,000 and failure mileage was 10,229. update 09/10/08 *cw the lug nut caps were missing, the check engine light was on. the gas cap was not sealing. the dealer replaced the gas cap. updated 09/15/08. *jb | |||
| AIR BAGS - SIDE/WINDOW | |||
| 11/25/2007 | 14005 | 1 | 10/26/2006 |
| On november 25, 2007, i was traveling on i-540, approx.65 mph , a car pulled in front of me. when i applied brakes, vehicle zig-zaged, i never thought it would roll over. onstar called - i told them what happened and that i didn't need any help. about 20 minutes later going approx 45 mph. ran over something, didn't seem as big as a pothole - both side airbags deployed. onstar called thinking i had been involved in an accident. i told them what happened and that i was 10 minutes from home and that i could get there without calling for assistance. had vehicle towed to dealership (autopark buick, pontiac, gmc in wendell, nc.(i think it was towed on 11/29/07). reported to gm, finally received a call to advise that it was my fault and that gm would not pay for the repairs, on 12/26/07. requested a copy of the report in writing, which i finally received after 2 requests on 01/19/2008. their report states that there was only 1 event - 44 mph - rollover sensor deployed the airbags. i called to ask that they review the information again or have the recorder in the car checked. i was told the file was closed. contacted onstar and received a letter confirming the 2 events . called gm back to tell them i had new information that supported the fact that there were 2 events, and that something was wrong on gm's end - either the recorder was bad or the data collected was accidentally entered incorrectly. i was told that the file was closed and would not be reopened under any circumstance. vehicle still at dealership - not repaired in case another inspection needs to be made. i believe this is a defect and gm should be responsible for the cost of repairs. *tr | |||
| 09/20/2007 | 10000 | 2 | 02/06/2007 |
| Tl*the contact owns a 2007 gmc yukon denali. while driving 35-40 mph, the two passenger side curtain airbags deployed when she ran over a pothole. as of october 9, 2007, the dealer had not repaired the vehicle. the current and failure mileages were 10,100. updated 12/12/07 *bf the consumer stated it took 3 weeks for the vehicle to be fixed. updated | |||