Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 08V441000 | GENERAL MOTORS CORP. | from 09/30/2005 to 07/31/2007 | V (Vehicle) | 857735 | 09/12/2008 | ODI | GENERAL MOTORS CORP. | 08/28/2008 | 08/28/2008 | |||||||
| Defect Summary | Gm is recalling 857,735 my 2006-2008 buick lucerne; cadillac dts; hummer h2; my 2007-2008 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl, saturn outlook; and my 2008 buick enclave vehicles equipped with a heated wiper washer fluid system. a short circuit on the printed circuit board for the washer fluid heater may overheat the control-circuit ground wire. | |||||||||||||||
| Consequence Summary | This may cause other electrical features to malfunction, create an odor, or cause smoke increasing the risk of a fire. | |||||||||||||||
| Corrective Summary | Dealers will install a wire harness with an in-line fuse free of charge. the recall began on september 12, 2008. owners may contact buick at 1-866-608-8080; cadillac at 1-800-982-2339 or http://www.cadillac.com; chevrolet at 1-800-630-2438; saturn at 1-800-972-8876 or http://www.saturn.com, gmc at 1-866-996-9436; or hummer at 1-800-732-5493; or through their website at http://www.gmownercenter.com . | |||||||||||||||
| Notes | Gm recall no. 08048. customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 10V240000 | GENERAL MOTORS CORP. | V (Vehicle) | 1365070 | 06/11/2010 | MFR | GENERAL MOTORS CORP. | 06/04/2010 | 06/04/2010 | ||||||||
| Defect Summary | Gm is recalling certain model year 2006-2009 buick, lucerne; cadillac dts; hummer h2; model year 2008-2009 buick enclave; cadillac cts; model year 2007-2009 cadillac escalade, escalade esv, escalade ext; chevrolet avalanche, silverado, suburban, tahoe; gmc acadia, sierra, yukon, yukon xl; saturn outlook; and model year 2009 chevrolet traverse vehicles equipped with a heated washer fluid system (hwfs). a recall was implemented in 2008 to add a fuse to the control circuit harness to address the potential consequences of a printed circuit board (pcb) electrical short. however, there have been new reports of thermal incidents on hwfs modules after this improvement was installed. these incidents resulted from a new failure mode attributed to the device's thermal protection feature. the significance varies from minor distortion to considerable melting of the plastic around the hwfs fluid chamber. | |||||||||||||||
| Consequence Summary | It is possible for the heated washer module to ignite and a fire may occur. | |||||||||||||||
| Corrective Summary | Dealers will permanently disable and remove the heated washer fluid module. an updated page for the owner manual will be provided and inserted in the owner manual to document that the feature has been permanently disabled and removed from the vehicle. the safety recall is expected to begin on or before june 11, 2010. owners may contact buick at 1-866-608-8080, cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438, saturn at 1-800-972-8876, gmc at 1-866-996-9463 and hummer at 1-800-732-5493 or at the owner center at www.gmownercenter.com. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| PIT-5184 | 10/01/2012 | 10047839 | Cadillac/chevrolet/gmc: will have inoperative cruise control; inoperative or unwanted activation of radio controls; backlighting flashes, flickers or inoperative due to possible short to ground on steering wheel coil connector x2. models | 12/10/2012 | |
| PIT5074F | 05/01/2012 | 10044242 | Gm: j-35616-64b terminal test probe and replacement terminal. also included models verano, regal, lacrosse, cts, srx, volt, sonic, malibu, impala, equinox, cruze, avalanche, tahoe suburban, silverado, sierra, yukon, and terrain for model | 05/24/2012 | |
| PIP-4966 | 10/01/2011 | 10042386 | Chevrolet/cadillac/gmc: certain vehicles experiencing erratic or inoperative speedometer or anti-lock brake system message or malfunctioning indicator light displaying in driver's information center. *pe | 12/06/2011 | |
| PB-10037A | 04/01/2011 | 10038759 | Ready | 06/27/2011 | |
| PB-10037A | 04/01/2011 | 10038759 | Gm: onstar is making incomplete calls without the driver knowing. when have a data connection. *rm | 06/27/2011 | |
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
| PIT-4816A | 08/01/2009 | 10032396 | Chevrolet/gmc/cadillac: multiple electrical concerns with dtc c0900 - keywords battery c/k cable clock crank cycle door dimming flicker gage gauge gmc hvac inop inoperative instrument intermittent ipc lock no panel power radio stall start | 03/15/2010 | |
| SB-09-06-03-004A | 09/01/2009 | SB-09-06-03-004B | 10032332 | Gm/hummer/saab: intermittent illumination of mil, service lamps, service messages, or dtc set by various control modules-diagnosing and repairing fretting corrosion (disconnect affected connector and apply dielectric lubricant). | 03/05/2010 |
| PIT-4665A | 11/01/2008 | 10028264 | General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe | 03/19/2009 | |
| 070847004 | 08/01/2007 | 070847004A | 10022963 | Information on body control module (bcm) grounds. *nj | 10/09/2007 |
| 4407 | 4407A | 10022768 | Auxiliary power to 7-way trailer connector. *kb | 09/26/2007 | |
| 070849001 | 01/01/2007 | 10021124 | Various electrical concerns - hood open message displayed, door locks inoperative, brake warning lamp on. *kb | 03/07/2007 | |
| 4256 | 10021079 | Various electrical concerns. brake warning lamp on, and exterior lights are inoperative. *kb | 03/01/2007 | ||
| 3993 | 12/01/2007 | 3993C | 10020075 | No crank/no start at times. *tt updated 1/30/08. *nj | 07/19/2006 |
| 060864014 | 03/01/2006 | 10019882 | Door locks, power windows, door courtesy lamps, heated/cooled seat indicators inoperative. *tt | 05/08/2006 | |
| 3707 | 10019422 | Possible reduced power message and dtc p2176. *tt | 03/14/2006 | ||
| ELECTRICAL SYSTEM - BATTERY | |||||
| SB-07-06-03-002C | 07/01/2010 | 10036524 | Cadillac/chevrolet/gmc: information on inspecting top post battery cable bolts, clamps and nuts during pre-delivery inspection (pdi). *pe | 03/28/2011 | |
| PIC-4872 | 06/01/2009 | 10032866 | Gmc/chevrolet/cadillac: sir mil on with dtc b1325 sym 03. during a low battery/voltage condition the passenger presence system may set a b1325 sym 03 along with other faults that are caused by the low batter/voltage condition. *pe | 06/04/2010 | |
| PIT-4613A | 06/01/2008 | 10026697 | Gmc: intermittent no crank and/or discharged battery. could be caused by a loose connection at the 175 amp mega fuse located on the passenger side of the cowl. *pe | 12/03/2008 | |
| ELECTRICAL SYSTEM - BATTERY - CABLES | |||||
| SB-07-06-03-002C | 07/01/2010 | 10036524 | Cadillac/chevrolet/gmc: information on inspecting top post battery cable bolts, clamps and nuts during pre-delivery inspection (pdi). *pe | 03/28/2011 | |
| PIT-4613A | 06/01/2008 | 10026697 | Gmc: intermittent no crank and/or discharged battery. could be caused by a loose connection at the 175 amp mega fuse located on the passenger side of the cowl. *pe | 12/03/2008 | |
| 070603005 | 08/01/2007 | 10022927 | Replacement information for broken t-bolt on negative and/or positive battery cable terminal. *nj | 10/05/2007 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| PI0639A | 03/01/2012 | 10043887 | Gm: the service stabilitrak message being displayed in dic. the stabilitrak indicator light may also be on. *js | 05/01/2012 | |
| PIT-4613A | 06/01/2008 | 10026697 | Gmc: intermittent no crank and/or discharged battery. could be caused by a loose connection at the 175 amp mega fuse located on the passenger side of the cowl. *pe | 12/03/2008 | |
| ELECTRICAL SYSTEM - IGNITION | |||||
| 4142 | 10/04/2006 | 10020963 | No crank no start no communication on low speed gmlam. abs brake fuel gauge oil sir speedo tach temperature u0140, u0151, u0168, u0170, u0172, u0184, u0199, u0200, u0214, volt wheel wire. *kb | 02/02/2007 | |
| ELECTRICAL SYSTEM - IGNITION - SWITCH | |||||
| 4016 | 10/19/2006 | 4016B | 10020967 | Delayed or extended cranking dtc p1682. *kb | 02/02/2007 |
| 060845010 | 11/01/2006 | 10020894 | Ignition switch diagnostic tips - dtc codes c0561, p1629, p1682, u0101, u0121, u0155 and/or no crank/no start, hvac, radio, on star, power adjustable pedals, and other electrical components inoperative. *kb | 01/26/2007 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| PIT-4665A | 11/01/2008 | 10028264 | General motors: during normal diagnostics and/or repair verification the abs light, traction control and/or stabilitrak indicators may be on with no dtc's displayed by the ebcm. *pe | 03/19/2009 | |
| ELECTRICAL SYSTEM - STARTER ASSEMBLY | |||||
| 3808 | 12/01/2007 | 3808B | 10020031 | Crank no start, rough running, or dtc p0335. *tt equipped with 5.3l, 6.0l, 6.2l engines. updated 1/30/08. *nj | 07/05/2006 |
| ELECTRICAL SYSTEM - WIRING | |||||
| PIT-4730A | 06/01/2010 | 10036550 | Buick/cadillac/chevrolet/gmc/hummer/pontiac/saturn: additional diagnostic information for u0140 or u0073. vehicle may exhibits some symptom(s) as door locks cycle while driving; intermittent no start; service stabilitrak dic message; spee | 03/28/2011 | |
| SB-09-06-03-004A | 09/01/2009 | SB-09-06-03-004B | 10032332 | Gm/hummer/saab: intermittent illumination of mil, service lamps, service messages, or dtc set by various control modules-diagnosing and repairing fretting corrosion (disconnect affected connector and apply dielectric lubricant). | 03/05/2010 |
| 08-08-45-002 | 03/01/2008 | 10024793 | Left or right power outside mirror inoperative (inspect wire harness). *nj | 05/21/2008 | |
| 4132 | 12/01/2007 | 4132A | 10023755 | Sir light on, dtc's b0085, b0086, b0087 and b0088. *nj | 01/30/2008 |
| 070849018 | 09/01/2007 | 10023221 | Various electrical concerns - intermittently functioning or inoperative component, ip warning light on, dic message displayed, dtc set, no crank/start (repair ip wiring harness) *nj | 11/02/2007 | |
| 060845008 | 09/01/2007 | 060845008A | 10020953 | Information on auxiliary power wire at trailer and installation of aftermarket trailer brake controller - towing, tow *kb updated 11/02/07. *nj | 02/01/2007 |
| 060845009 | 11/01/2006 | 10020895 | Rear door locks/rear windows/courtesy lamps/rear speakers inoperative, blown fuse, sir dtc codes. *kb | 01/26/2007 | |
| 3809 | 08/18/2009 | 3809C | 10020062 | Ses light on; wire harness to short and contacting front drive shaft. *tt updated 8/18/09. *pe | 07/18/2006 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||
| PE08010 | GENERAL MOTORS CORP. | 02/04/2008 | 06/12/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | ||
| In response to an information request letter sent by the office of defects investigation(odi) during preliminary evaluation pe08-010, gm provided odi with 41 allegations of non-crash engine compartment fires including 16 allegations of fires originating with the ignition in the off position.one of the fires was determined to be caused by an arson event.odi has also received 5 reports, 4 of which are of duplicative of reports provided by gm, alleging non-crash engine compartment fires in the subject vehicles.in total, odi is aware of 41 non-crashengine compartment fires in the subject vehicles that are unrelated to arson.eight of the 41 fire allegations also allege property damage as a result of the fires.this preliminary evaluation has been upgraded to an engineering analysis (ea08-010) to further assess the scope, frequency, origin and cause of the alleged non-crash related engine compartment fires in the subject vehicles. | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
| ELECTRICAL SYSTEM - BATTERY | ||||||
| PE08010 | GENERAL MOTORS CORP. | 02/04/2008 | 06/12/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | ||
| In response to an information request letter sent by the office of defects investigation(odi) during preliminary evaluation pe08-010, gm provided odi with 41 allegations of non-crash engine compartment fires including 16 allegations of fires originating with the ignition in the off position.one of the fires was determined to be caused by an arson event.odi has also received 5 reports, 4 of which are of duplicative of reports provided by gm, alleging non-crash engine compartment fires in the subject vehicles.in total, odi is aware of 41 non-crashengine compartment fires in the subject vehicles that are unrelated to arson.eight of the 41 fire allegations also allege property damage as a result of the fires.this preliminary evaluation has been upgraded to an engineering analysis (ea08-010) to further assess the scope, frequency, origin and cause of the alleged non-crash related engine compartment fires in the subject vehicles. | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
| ELECTRICAL SYSTEM - BATTERY - CABLES | ||||||
| PE08010 | GENERAL MOTORS CORP. | 02/04/2008 | 06/12/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | ||
| In response to an information request letter sent by the office of defects investigation(odi) during preliminary evaluation pe08-010, gm provided odi with 41 allegations of non-crash engine compartment fires including 16 allegations of fires originating with the ignition in the off position.one of the fires was determined to be caused by an arson event.odi has also received 5 reports, 4 of which are of duplicative of reports provided by gm, alleging non-crash engine compartment fires in the subject vehicles.in total, odi is aware of 41 non-crashengine compartment fires in the subject vehicles that are unrelated to arson.eight of the 41 fire allegations also allege property damage as a result of the fires.this preliminary evaluation has been upgraded to an engineering analysis (ea08-010) to further assess the scope, frequency, origin and cause of the alleged non-crash related engine compartment fires in the subject vehicles. | ||||||
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
| ELECTRICAL SYSTEM - WIRING | ||||||
| PE08010 | GENERAL MOTORS CORP. | 02/04/2008 | 06/12/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | ||
| In response to an information request letter sent by the office of defects investigation(odi) during preliminary evaluation pe08-010, gm provided odi with 41 allegations of non-crash engine compartment fires including 16 allegations of fires originating with the ignition in the off position.one of the fires was determined to be caused by an arson event.odi has also received 5 reports, 4 of which are of duplicative of reports provided by gm, alleging non-crash engine compartment fires in the subject vehicles.in total, odi is aware of 41 non-crashengine compartment fires in the subject vehicles that are unrelated to arson.eight of the 41 fire allegations also allege property damage as a result of the fires.this preliminary evaluation has been upgraded to an engineering analysis (ea08-010) to further assess the scope, frequency, origin and cause of the alleged non-crash related engine compartment fires in the subject vehicles. | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | ||||||
| EA08010 | GENERAL MOTORS CORP. | 06/12/2008 | 09/08/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | 08V441000 | |
| In a letter dated august 27, 2008, general motors corp. (gm) notified nhtsa that it will conduct a safety recall (nhtsa recall number 08v-441) to address a safety relateddefect that can result in engine compartment fire in approximately 850,000 vehicles equipped with a heated windshield washer fluid option.the subject vehicles of this investigation comprise over three-quarters of the recall population. according to gm, a short circuit on the printed circuit board for the windshield washer fluid heater module may overheat the control-circuit ground wire. this may cause other electrical features to malfunction, create an odor or cause smoke and in rare cases it may cause a fire.as a remedy, gm dealers will install a wire harness with an in-line fuse. in addition to the subject vehicles, several other gm models with the heated windshield washer fluid option are included in recall 08v-441: my 2006-2008 buick lucerne (manufactured august 2005 through november 2007); my 2008 buick enclave (manufactured february 2007 through april 2007); my 2006-2008 cadillac dts (manufactured may 2007 through november 2007); my 2007-2008 saturn outlook (manufactured august 2006 through april 2007); and my 2007-2008 gmc acadia (manufactured august 2006 through april 2007) vehicles.gm is instructing owners to take their vehicle to a dealer for service if they experience symptoms of windshield washer heater module short circuits. gm's recall resolves the safety defect concerns pursued by this investigation.this engineering analysis is closed. | ||||||
| PE08010 | GENERAL MOTORS CORP. | 02/04/2008 | 06/12/2008 | NON-CRASH ENGINE COMPARTMENT FIRES | ||
| In response to an information request letter sent by the office of defects investigation(odi) during preliminary evaluation pe08-010, gm provided odi with 41 allegations of non-crash engine compartment fires including 16 allegations of fires originating with the ignition in the off position.one of the fires was determined to be caused by an arson event.odi has also received 5 reports, 4 of which are of duplicative of reports provided by gm, alleging non-crash engine compartment fires in the subject vehicles.in total, odi is aware of 41 non-crashengine compartment fires in the subject vehicles that are unrelated to arson.eight of the 41 fire allegations also allege property damage as a result of the fires.this preliminary evaluation has been upgraded to an engineering analysis (ea08-010) to further assess the scope, frequency, origin and cause of the alleged non-crash related engine compartment fires in the subject vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 03/12/2011 | 42000 | ||
| Tl* the contact owns a 2007 gmc yukon. the contact stated that the headlights would fail intermittently. the vehicle was not repaired. one month later while driving approximately 15 mph with the radio activated, the radio stopped working, the air conditioner stopped blowing cold air, and the instrument cluster lights were flickering off and on. in addition, the vehicle started to vibrate abnormally. the vehicle later stalled and was able to be restarted and taken to the dealer. the dealer was unable to duplicate the failure and there were no repairs. she had not contacted the manufacturer. the failure mileage was 42,000 and the current mileage was 42,030. | |||
| 03/12/2011 | 42000 | ||
| Tl-the contact owns a 2007 gmc yukon. while driving approximately 15 mph with the radio on, and the air conditioner on everything electrical began to go hay wire. the radio stopped working, the air conditioner stopped blow cold air, and the instrument cluster was going hay wire. she also stated the vehicle started to vibrate. the contact stated about a month before the failure the headlights would flash on and off, but not to the degree as to what happen on april 13, 2011. she stated the vehicle later stalled and her husband was able to restarted the vehicle and drove it home. the next day the vehicle was driven to an authorized dealer. the dealer was unable to duplicate the failure. she had not contacted the manufacturer. the vehicle had not been repaired. the failure mileage was 42,000 and the current mileage was 42,030. vwb | |||
| 02/03/2011 | 69000 | ||
| Tl- the contact owns a 2007 gmc yukon. the contact noticed that the electrical system was inoperable and as a result he was unable to start his vehicle. the failure began one week ago. the vehcile was taken to the dealer where it was currently awaiting diagnostic and repairs. the current and failure mileages were approximately 69,000. bw | |||
| 08/25/2010 | 69000 | ||
| While driving the vehicle, heard a clicking/cracking/popping noise, smelled a strong odor of smoke and burning smell from the front passenger side underneath the glove box area. at the same time the widows, mirror, and electric locks on the passenger side of the vehicle would not operate. i stopped the vehicle and turned it off. i started looking down under the glove box area and could still smell a very strong burning smell coming from that area. also the vehicle would not restart. the vehicle was towed to my local auto repair shop. the mechanic observed the same burning smell conditions and removed the wire box underneath the glove box passenger door area. he observed that all the wires were burnt, to include the metal plate that was burnt and charred from an apparent electrical fire. (pictures were taken of the area to include the burnt wires and charred metal) the mechanic stated that we were very lucky the whole car did not catch on fire and burn up. he showed me the damage and stated that where the wires run through a small hole in a metal plate appeared to rub through the wires causing it to short out and actually burn the wires and metal plate. he further stated that a rubber washer or using rubber instead of metal might have prevented the burning/fire. | |||
| 01/02/2010 | 69500 | 1 | |
| The check engine/service stabilitrak/engine power reduced light comes on frequently yet the gmc dealer cannot pinpoint the problem. potentially a connection to recall of cars equipped with heated windshield washer fluid feature. did detect a slight odor shortly after using the windshield washer fluid and the indicator lights started flashing and the car slowed down considerably on the highway during inclement weather. thus far nothing has corrected the problem; we are hoping to get the car back to our home state so the dealer can work on resolving this hazard. *tr | |||
| 08/18/2007 | 10229 | 1 | 12/28/2006 |
| Tl*the contact owns a 2007 gmc yukon. while driving at highway speeds or lower, the transmission shifts very hard. there is also a harsh pounding sound coming from the transmission. all of the electrical components on the instrument panel failed. the dealer changed the crankshaft sensor. while driving, the contact cannot tell when the gear is in neutral. the speedometer displays inaccurate speeds and the air bag light illuminates. the plastic on the window fell off and the front driver's side door handle sticks when it is pulled, and will not go back in. the contact hears a rubbing sound coming from the steering column. the instrument panel cluster has been replaced and the check engine light would remain illuminated. the current mileage was 29,000 and failure mileage was 10,229. update 09/10/08 *cw the lug nut caps were missing, the check engine light was on. the gas cap was not sealing. the dealer replaced the gas cap. updated 09/15/08. *jb | |||
| 01/24/2008 | 4000 | 2 | |
| 2007 gmc yukon denali accelerated without warning. consumer states that vehicle surged forward after completing a lane change and the brakes would not stop the vehicle. consumer states that he turned the vehicle off then pulled into a parking lot. *kb the dealer was unable to duplicate the consumers concern. *jb | |||
| 05/25/2007 | 1100 | 50 | 09/15/2006 |
| Ii have had my 2007 yukon since sept 2006. approx 3 weeks ago i began to have trouble getting the vehicle started. when turning the key, it had to be held for about 20-30 seconds before it would finally crank up. vehicle has been taken to dealership 4 times and is currently still there. i have been told a variety of reasons for the way my car starts that it is a normal extended start, that they cannot duplicate my problem, and that the vehicle was just programmed that way. i know they have heard the problem because the service manager stood by me while i cranked the vehicle to demonstrate the problem! if the car had a normal extended start or was programmed to strat like that it should have been doing it since i purchased the vechile in sept 06 on not just starting to have the problem now in june 07. | |||
| ELECTRICAL SYSTEM - SOFTWARE | |||
| 11/01/2007 | 5500 | 05/31/2007 | |
| On the dashboard, there is a button with a stick figure in a sitting position and an arrow at the feet of the stick figure to indicate air to be discharged at the floor by the fan. when i push that button for heating, unfortunately, 80-90% of the air is being discharged at the top of the dashboard through a small vent on the far right and left of the windshield, which are designed to blow on the passenger and driver side windows to defrost them. there is additional leakage of a small volume of air at the defrost vent for the windshield and, whatever's left, blows on the floor. the net result is the vehicle is pumping most of the hot air to the ceiling (because the small dashboard vents point up) where hot air naturally wants to be and it is very difficult to get hot air on the floor where, according to the owner's manual, the majority of the air should be directed. the compartment, therefore, takes forever to warm up and your feet actually get cold while you're driving the car. | |||
| 08/19/2007 | 22053 | 1 | 06/24/2006 |
| I accelerated onto the freeway to catch up with on coming traffic on my 2007 gmc yukon. when i hit top speed in the 3rd lane not even a quarter of a mile at 65-70mph, the accelerator got stuck making my vehicle travel at 80-90mph on its own. i stepped on the brake but my vehicle was still accelerating. i then put the car into neutral and took the next closest exit. i was blocking the exit with on coming traffic behind me and luckily a few good samaritans help me push my vehicle to safety. i used onstar to get my car towed to the dealership, thus being a sunday, all service departments were closed. monday morning 8/20/07 i notified the dealer about the accident and it wasn't until 8/21/07 tuesday i received my vehicle back. i was told that there was a recall on the computer and am very upset that i was not notified by mail or by phone call by gmc. i am very shaken up and traumatized about the whole ordeal and very thankful that the worst didn't happen. *tr | |||
| ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH | |||
| 03/10/2007 | 5 | 1 | 04/07/2006 |
| There is a problem with the steering wheel mounted radio controls on some 2007 gmc yukon denali trucks with the six disc cd changer. one of these controls is suppose to allow you to change the disc that is playing to another one of the six that you have loaded into the changer. on some of these trucks the wrong wiring harness was installed when the truck was built along with the wrong software being loaded into the electronic module. this prevents this control from functioning correctly. instead of changing the disc that is playing, it simple goes to the next song on that same cd. there is already a control on the steering column to do this. when i brought this to the attention of the service manager at the dealership he said at first that the steering wheel control module was bad and then that the radio was defective. both items were replaced and the problem remains. he then checked some of the other yukon denalis that he had in stock and told me that on some of these cars the controls worked properly and on some they did not. he then told me about the wiring harness and software problem. gm's position is that these cars are built properly and they refuse to do anything about it. page 336 of the owners manual clearly says that this button should change the disc that is playing. i consider this to be a safety problem because now when you want to change the disc you have to take your eyes off the road and look down to the middle of the dashboard and locate a small 1/4 by 1/2 button and push it. this can cause you to drift out of your lane of travel, especially at highway speeds. this, after all, is a primary purpose of steering wheel controls for radios-you can keep your eyes on the road. i hope you will look into this matter and force gm to correct this safety problem. *jb | |||