Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| 12-08-64-002 | 06/01/2012 | 10044852 | General motors: rear door handle, latch, lock inoperative, binding will not open, will not release intermittently (perform repairs as outlined). this maybe caused by the outside door handle rod contacting the door under certain conditions, | 08/01/2012 | |
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PI-0011A | 02/01/2011 | 10038344 | Gm: the front or rear door may not open from the inside or outside handle, the door will not unlock with any method. the probably cause an incorrect installation of a handle component. *rm | 06/15/2011 | |
| PI-0011A | 02/01/2011 | 10038344 | Ready | 06/15/2011 | |
| PIT-4846A | 05/06/2009 | 10030244 | Cadillac/chevrolet/gmc: locations of high speed gmlan wiring concerns. gauges inoperative, no crank, harsh transmission shifting, no transmission shifting, door locks cycling and indicators on. *pe | 09/02/2009 | |
| PIT-4696A | 09/01/2008 | 10026701 | Gmc: bmc failure after windshield wiper operation-keywords: ajar door dome driver dimmer flasher fog haul headlight head high hazard inop inoperative lamp light lock low not on off power park radio rap repeat signal shut speed stay switch t | 12/04/2008 | |
| 08-07-30-021 | 05/01/2008 | 10025668 | Loss of high speed gmlan communications, intermittent no crank, ipc gauge fluctuation, intermittent door lock cycling, transmission may not shift, dtcs u0073, u0100, u0101, u0102, u0121, u0140 set (repair backed out terminal in transmission | 08/28/2008 | |
| 08-07-30-021 | 04/01/2008 | 10025402 | Loss of high speed gmlan communications, intermittent no crank, ipc gauge fluctuation, intermittent door lock cycling, transmission may not shift, dtcs u0073, u0100, u0101, u0102, 70140 (repair backed out terminal in transmission harness co | 08/06/2008 | |
| 4512 | 12/13/2007 | 10023474 | Outside door handle loose, inoperative or does not retract. *nj | 12/13/2007 | |
| 3189 | 05/05/2008 | PIT3189J | 10010863 | Unable to disable auto door locks. this includes 05 chevrolet gmc cadillac full size trucks and utilities. *eh also includes avalance, silverado suburban tahoe; gmc sierra, yukon, denali, yukon xl, denali xl. updated 8/26/08. *pe | 12/15/2004 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | ||||||
| EA10004 | GENERAL MOTORS LLC | 05/23/2010 | 07/18/2011 | Interior Door Handle Laceration Risk | ||
| The investigated concern involved chrome plating on interior door handles that could peel or separate from the plastic base material.this de-lamination could result in a sharp edge and pose a risk of laceration.in some cases, consumers reported minor hand/skin lacerations.of these reported injuries, the vast majority of injuries were to adults.ninety percent of claims associated with interior door handle de-lamination were related to the front doors.in addition to the above tahoe/yukon vehicles, other gmt 900 series c/k vehicles (avalanche, escalade, sierra, silverado, and suburban) have a trim level that utilizes the chrome plated interior door handles and were included in the analysis.the resultant population group had a total of 746 complaint reports with 309 injury incidents and 43,619 unique vin regular warranty claims over a combined 451,745 vehicle population.the door handle supplier was changed in september 2006 with new tooling and process in place by october 2006.the base population prior to the september 2006 vendor change accounted for the bulk (or 89%) of all complaints and comparable injury reports and warranty claims.due to the nature of the failure (thin chrome plating peeling off the door handle), only minor hand/skin laceration injuries similar to a paper cut were recorded.all but a few did not require professional medical treatment such as surgical or liquid sutures (i.e. stitches).less than 10% of injury reports had specifically involved a 3-10 year old child.this was due to the fact that 90% of the claims were associated with door handles located in the front seating area (where the window glass panels usually have less solar tinting than rear window glass panels) where children are not normally seated. in july 2010, gm issued a special coverage policy (scp 09239) on the base vehicles to extend the warranty coverage to 10 years/100k miles.recent data indicate that the base population complaint and injury reporting have subsided since the implementation of the scp campaign.in june 2011, gm added the remaining interim population (sep-oct 2006) to the scp.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||
| EA10004 | GENERAL MOTORS LLC | 05/23/2010 | 07/18/2011 | Interior Door Handle Laceration Risk | ||
| The investigated concern involved chrome plating on interior door handles that could peel or separate from the plastic base material.this de-lamination could result in a sharp edge and pose a risk of laceration.in some cases, consumers reported minor hand/skin lacerations.of these reported injuries, the vast majority of injuries were to adults.ninety percent of claims associated with interior door handle de-lamination were related to the front doors.in addition to the above tahoe/yukon vehicles, other gmt 900 series c/k vehicles (avalanche, escalade, sierra, silverado, and suburban) have a trim level that utilizes the chrome plated interior door handles and were included in the analysis.the resultant population group had a total of 746 complaint reports with 309 injury incidents and 43,619 unique vin regular warranty claims over a combined 451,745 vehicle population.the door handle supplier was changed in september 2006 with new tooling and process in place by october 2006.the base population prior to the september 2006 vendor change accounted for the bulk (or 89%) of all complaints and comparable injury reports and warranty claims.due to the nature of the failure (thin chrome plating peeling off the door handle), only minor hand/skin laceration injuries similar to a paper cut were recorded.all but a few did not require professional medical treatment such as surgical or liquid sutures (i.e. stitches).less than 10% of injury reports had specifically involved a 3-10 year old child.this was due to the fact that 90% of the claims were associated with door handles located in the front seating area (where the window glass panels usually have less solar tinting than rear window glass panels) where children are not normally seated. in july 2010, gm issued a special coverage policy (scp 09239) on the base vehicles to extend the warranty coverage to 10 years/100k miles.recent data indicate that the base population complaint and injury reporting have subsided since the implementation of the scp campaign.in june 2011, gm added the remaining interim population (sep-oct 2006) to the scp.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
| EA10004 | GENERAL MOTORS CORP. | 05/23/2010 | Interior Door Handle Laceration Risk | |||
| The statistical data regarding problem experience in the table above are net counts for unique vehicles.review of information in pe09-044 discloses that while accounting for approximately two-thirds of the total population, my 2007 subject vehicles are cited in more than 90 percent of the consumer complaints, injury reports, and warranty claims, respectively.in addition, improvements in the door handle manufacturing process during the my 2007 production resulted in a decline in the occurrence of peeling/flaking of the thin chrome plating.other environmental factors were also identified that may have influenced the occurrence of the condition which poses the alleged safety risk.additional analysis is required to identify the specific vehicles most susceptible to peeling or separation of the chrome plating from the handle, and to assess the significance of its occurrence.an engineering analysis has been opened to facilitate further study of this issue for my 2007 subject vehicle. | ||||||
| PE09044 | GENERAL MOTORS CORP. | 09/14/2009 | 05/23/2010 | Interior Door Handle Laceration Risk | ||
| The statistical data regarding problem experience in the table above are net counts for unique vehicles.review of information in this pe discloses that while accounting for approximately two-thirds of the total population, my 2007 subject vehicles are cited in more than 90 percent of the consumer complaints, injury reports, and warranty claims, respectively.in addition, improvements in the door handle manufacturing process during the my 2007 production resulted in a decline in the occurrence of peeling/flaking of the thin chrome plating.other environmental factors were also identified that may have influenced the occurrence of the condition which poses the alleged safety risk.additional analysis is required to identify the specific vehicles most susceptible to peeling or separation of the chrome plating from the handle, and to assess the significance of its occurrence.this pe has been upgraded to an engineering analysis to facilitate further study. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 01/10/2011 | 60000 | ||
| The chrome metal covering the inside door handles of my yukon has cracked and is separating from the handles. the sharp chrome metal injured my wife by slicing her finger as she exited the vehicle. my daughter previously ran her foot on the back seat handle and cut her foot. this is an obvious material defect and should be replaced. this is dangerous. | |||
| 11/04/2010 | |||
| I own a 2007 gmc yukon xl and the passenger and driver door chrome handle is peeling off and i got my finger cut as i tried to exit on the driver side door a couple of times . i just put tape around it but i think tht it should be fixed it's a hazard and danger to have tht happened | |||
| 10/16/2010 | 26000 | ||
| 2007 gmc yukon. interior door handles. chrome plating has separated from the top where handle is grabbed. handles are razor sharp and care is needed when opening door otherwise injury can and has occured. | |||
| 08/24/2010 | 49473 | ||
| Tl-the contact owns a 2007 gmc yukon. the passenger side door handle was broken and whenever you open the door you have cuts and bruises all over your hands. the door has cut a person hand when entering the vehicle. the vehicle was taken to the dealer who stated they will replace the door handle but she would have to pay the cost of the labor at $139. the manufacturer was called and she was not getting a favorably answer from any of the representative that she spoke with. the failure mileage was 49,473...mw | |||
| 06/08/2009 | 36000 | 1 | |
| I have just purchased a used 2007 yukon slt, on a daily basis my family and i experience small cuts on our hands and fingers, by opening the interior car doors. the latches become extremely sharp at the top seems. i have had to teach my children how to avoid getting cuts. i have had the car for five days and we have sustained cuts for five days. how long should this go on?? *tr | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 05/15/2009 | 46000 | ||
| Tl*the contact owns a 2007 gmc yukon. since february of 2009, the chrome plated interior door handles have been peeling. the vehicle was taken to the repair shop in march of 2009 and the mechanic stated that the warranty was expired; therefore, the contact would have to pay for the repair. the vin was unknown. the contact feels that this is a manufacturer defect. the failure mileage was 46,000. | |||