Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 4292 | 10021287 | Creaking noise from body. *kb | 03/29/2007 | ||
| 060857001 | 02/01/2006 | 10019507 | General waterleak diagnostic guide. *tt | 03/20/2006 | |
| STRUCTURE - BODY - DOOR | |||||
| SB-09-08-64-032A | 04/01/2011 | 10039024 | Gm: the chrome outside door handle is cracked or loose at the screw where it attaches. grease may have cause the screw to degrade or the torque was too high. *rm | 06/30/2011 | |
| SB-09-08-64-032A | 04/01/2011 | 10039024 | Ready | 06/30/2011 | |
| SB-09239 | 07/01/2010 | 10033533 | Cadillac/chevrolet/gmc: special coverage adjustment-front and rear chrome interior door handle lever. some vehicles may be peeling on top surface of the front or rear chrome interior door handle(s). a chrome plating irregularity combined | 08/20/2010 | |
| 4232 | 10020915 | Articulating running boards delay when closing. *kb | 01/29/2007 | ||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||||
| 070847005 | 05/01/2009 | SB-070847005B | 10022713 | General motors: power liftgate may open or close about a third of the way then reverses, dtcs b135e and/or b135f set (inspect liftgate wiring harness and repair as necessary). *nj updated 10/23/09. (dtcs b153b, b153e and/or b153f). | 09/24/2007 |
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||||
| 060864037 | 12/01/2006 | 10021110 | Liftgate, door handle broke, lock, won't open, inoperative. *kb | 03/05/2007 | |
| 3853 | 10019223 | Power liftgate inoperative diagnostic trouble code b2495. *ak | 02/21/2006 | ||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - SUPPORT DEVICE | |||||
| 3845A | 10019858 | Power liftgate inoperative in cold weather. *ak | 05/05/2006 | ||
| 3845 | 3845A | 10019237 | Power liftgate inoperative in cold weather. *ak | 02/22/2006 | |
| STRUCTURE - BODY - HOOD | |||||
| 060863001 | 07/01/2007 | 060863001A | 10019883 | High closing effort of hood. *tt (align hood latch). updated 09/24/07. *nj | 05/08/2006 |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| EA10004 | GENERAL MOTORS LLC | 05/23/2010 | 07/18/2011 | Interior Door Handle Laceration Risk | ||
| The investigated concern involved chrome plating on interior door handles that could peel or separate from the plastic base material.this de-lamination could result in a sharp edge and pose a risk of laceration.in some cases, consumers reported minor hand/skin lacerations.of these reported injuries, the vast majority of injuries were to adults.ninety percent of claims associated with interior door handle de-lamination were related to the front doors.in addition to the above tahoe/yukon vehicles, other gmt 900 series c/k vehicles (avalanche, escalade, sierra, silverado, and suburban) have a trim level that utilizes the chrome plated interior door handles and were included in the analysis.the resultant population group had a total of 746 complaint reports with 309 injury incidents and 43,619 unique vin regular warranty claims over a combined 451,745 vehicle population.the door handle supplier was changed in september 2006 with new tooling and process in place by october 2006.the base population prior to the september 2006 vendor change accounted for the bulk (or 89%) of all complaints and comparable injury reports and warranty claims.due to the nature of the failure (thin chrome plating peeling off the door handle), only minor hand/skin laceration injuries similar to a paper cut were recorded.all but a few did not require professional medical treatment such as surgical or liquid sutures (i.e. stitches).less than 10% of injury reports had specifically involved a 3-10 year old child.this was due to the fact that 90% of the claims were associated with door handles located in the front seating area (where the window glass panels usually have less solar tinting than rear window glass panels) where children are not normally seated. in july 2010, gm issued a special coverage policy (scp 09239) on the base vehicles to extend the warranty coverage to 10 years/100k miles.recent data indicate that the base population complaint and injury reporting have subsided since the implementation of the scp campaign.in june 2011, gm added the remaining interim population (sep-oct 2006) to the scp.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
| STRUCTURE - BODY | ||||||
| EA10004 | GENERAL MOTORS LLC | 05/23/2010 | 07/18/2011 | Interior Door Handle Laceration Risk | ||
| The investigated concern involved chrome plating on interior door handles that could peel or separate from the plastic base material.this de-lamination could result in a sharp edge and pose a risk of laceration.in some cases, consumers reported minor hand/skin lacerations.of these reported injuries, the vast majority of injuries were to adults.ninety percent of claims associated with interior door handle de-lamination were related to the front doors.in addition to the above tahoe/yukon vehicles, other gmt 900 series c/k vehicles (avalanche, escalade, sierra, silverado, and suburban) have a trim level that utilizes the chrome plated interior door handles and were included in the analysis.the resultant population group had a total of 746 complaint reports with 309 injury incidents and 43,619 unique vin regular warranty claims over a combined 451,745 vehicle population.the door handle supplier was changed in september 2006 with new tooling and process in place by october 2006.the base population prior to the september 2006 vendor change accounted for the bulk (or 89%) of all complaints and comparable injury reports and warranty claims.due to the nature of the failure (thin chrome plating peeling off the door handle), only minor hand/skin laceration injuries similar to a paper cut were recorded.all but a few did not require professional medical treatment such as surgical or liquid sutures (i.e. stitches).less than 10% of injury reports had specifically involved a 3-10 year old child.this was due to the fact that 90% of the claims were associated with door handles located in the front seating area (where the window glass panels usually have less solar tinting than rear window glass panels) where children are not normally seated. in july 2010, gm issued a special coverage policy (scp 09239) on the base vehicles to extend the warranty coverage to 10 years/100k miles.recent data indicate that the base population complaint and injury reporting have subsided since the implementation of the scp campaign.in june 2011, gm added the remaining interim population (sep-oct 2006) to the scp.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
| STRUCTURE - BODY - DOOR | ||||||
| EA10004 | GENERAL MOTORS LLC | 05/23/2010 | 07/18/2011 | Interior Door Handle Laceration Risk | ||
| The investigated concern involved chrome plating on interior door handles that could peel or separate from the plastic base material.this de-lamination could result in a sharp edge and pose a risk of laceration.in some cases, consumers reported minor hand/skin lacerations.of these reported injuries, the vast majority of injuries were to adults.ninety percent of claims associated with interior door handle de-lamination were related to the front doors.in addition to the above tahoe/yukon vehicles, other gmt 900 series c/k vehicles (avalanche, escalade, sierra, silverado, and suburban) have a trim level that utilizes the chrome plated interior door handles and were included in the analysis.the resultant population group had a total of 746 complaint reports with 309 injury incidents and 43,619 unique vin regular warranty claims over a combined 451,745 vehicle population.the door handle supplier was changed in september 2006 with new tooling and process in place by october 2006.the base population prior to the september 2006 vendor change accounted for the bulk (or 89%) of all complaints and comparable injury reports and warranty claims.due to the nature of the failure (thin chrome plating peeling off the door handle), only minor hand/skin laceration injuries similar to a paper cut were recorded.all but a few did not require professional medical treatment such as surgical or liquid sutures (i.e. stitches).less than 10% of injury reports had specifically involved a 3-10 year old child.this was due to the fact that 90% of the claims were associated with door handles located in the front seating area (where the window glass panels usually have less solar tinting than rear window glass panels) where children are not normally seated. in july 2010, gm issued a special coverage policy (scp 09239) on the base vehicles to extend the warranty coverage to 10 years/100k miles.recent data indicate that the base population complaint and injury reporting have subsided since the implementation of the scp campaign.in june 2011, gm added the remaining interim population (sep-oct 2006) to the scp.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
| PE09044 | GENERAL MOTORS CORP. | 09/14/2009 | 05/23/2010 | Interior Door Handle Laceration Risk | ||
| The statistical data regarding problem experience in the table above are net counts for unique vehicles.review of information in this pe discloses that while accounting for approximately two-thirds of the total population, my 2007 subject vehicles are cited in more than 90 percent of the consumer complaints, injury reports, and warranty claims, respectively.in addition, improvements in the door handle manufacturing process during the my 2007 production resulted in a decline in the occurrence of peeling/flaking of the thin chrome plating.other environmental factors were also identified that may have influenced the occurrence of the condition which poses the alleged safety risk.additional analysis is required to identify the specific vehicles most susceptible to peeling or separation of the chrome plating from the handle, and to assess the significance of its occurrence.this pe has been upgraded to an engineering analysis to facilitate further study. | ||||||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | ||||||
| EA10004 | GENERAL MOTORS LLC | 05/23/2010 | 07/18/2011 | Interior Door Handle Laceration Risk | ||
| The investigated concern involved chrome plating on interior door handles that could peel or separate from the plastic base material.this de-lamination could result in a sharp edge and pose a risk of laceration.in some cases, consumers reported minor hand/skin lacerations.of these reported injuries, the vast majority of injuries were to adults.ninety percent of claims associated with interior door handle de-lamination were related to the front doors.in addition to the above tahoe/yukon vehicles, other gmt 900 series c/k vehicles (avalanche, escalade, sierra, silverado, and suburban) have a trim level that utilizes the chrome plated interior door handles and were included in the analysis.the resultant population group had a total of 746 complaint reports with 309 injury incidents and 43,619 unique vin regular warranty claims over a combined 451,745 vehicle population.the door handle supplier was changed in september 2006 with new tooling and process in place by october 2006.the base population prior to the september 2006 vendor change accounted for the bulk (or 89%) of all complaints and comparable injury reports and warranty claims.due to the nature of the failure (thin chrome plating peeling off the door handle), only minor hand/skin laceration injuries similar to a paper cut were recorded.all but a few did not require professional medical treatment such as surgical or liquid sutures (i.e. stitches).less than 10% of injury reports had specifically involved a 3-10 year old child.this was due to the fact that 90% of the claims were associated with door handles located in the front seating area (where the window glass panels usually have less solar tinting than rear window glass panels) where children are not normally seated. in july 2010, gm issued a special coverage policy (scp 09239) on the base vehicles to extend the warranty coverage to 10 years/100k miles.recent data indicate that the base population complaint and injury reporting have subsided since the implementation of the scp campaign.in june 2011, gm added the remaining interim population (sep-oct 2006) to the scp.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/01/2012 | 70000 | 1 | |
| Defective dashboards installed by gm create a safety hazard. cracks occurred on drivers side (hump above steering wheel) and cracks in dash on both sides of airbag. if airbag deploys cracked pieces of dash could cause harm to driver and passengers in vehicle. gm is aware of this well known problem/defect and it is very widespread with thousands or more gm customers having the same issue yet gm refuses to replace defective dash for customers which is ultimately putting gm customers and their passengers in danger. *tr | |||
| 07/04/2012 | 95000 | 1 | |
| I have consulted with many others who have experienced this issue as well. general motors fails to acknowledge that there's a quality concern or that there's a potential safety concern with these vehicles. this not only affects gmc yukons, but chevrolet tahoes and suburbans as well. the dash board is made of hard but brittle plastic. the dash boards tend to crack over time, especially near the passenger air bag opening, leaving sharp dagger like pieces of dash board material loose. in the event of an airbag deployment, there's a risk of these pieces being propelled by the air bag and injuring occupants of the vehicle. i've heard of this affecting vehicles from as little as 1 year old. general motors has refused to acknowledge the issue and has blatantly stated that if it were a safety problem, the government would do something about it. any assistance you can provide would be greatly appreciated. *tr | |||
| 10/20/2007 | 16000 | 1 | |
| Silver covering where it was molded is peeling and has cut me & my wife. this has happened too all inside doors. *tr | |||
| 12/12/2009 | 1 | ||
| The silver covering on the interior door handles of my 2007 yukon's handles are peeling and are very sharp at the seams. my entire family has cut ourselves several times since we have owned the vehicle. *tr | |||
| 03/17/2009 | 1 | ||
| Interior chrome plated door handles, plastic chrome splits open and cuts your hand. *tr | |||
| 04/13/2006 | 0 | 1 | 03/29/2006 |
| The 2007 gmc yukon (& chevrolet tahoe) have a significant safety issue / problem. the instrument panel gauges are very difficult to read in daytime (sunny) conditions. most of the time during daytime/sunny conditions you can not just glance at the instruments to read them. you have to divert your attention for 2 or more seconds to read even the speedometer (which is the easiest to read). all instruments have black faces with white markings which are legible day and night. the daytime visual recognition problem is caused by two conditions. 1) red pointers that do not contrast sufficiently with the black face, and 2) dash cowling shading/glare problems. the top left (oil pressure) and top right (voltmeter) gauges are almost impossible to read. the bottom right (coolant temp) is very difficult to read. the bottom left (fuel) is difficult to very difficult to read. the two large center gauges (tachometer and speedometer) are difficult to read. the time / attention required to read these gauges presents a safety hazard because you are forced to take your eyes off the road for far to long (or to keep repeating looks to check your speed / fuel status. i recently purchased a 2007 gmc yukon and made a road trip of 3000 miles. two drivers had similar visual recognition problems during daylight hours. i gave up even trying to read the other gauges. if you wear sunglasses you have to lift them to try to read the gauges. there are some things you can do (have to do) to lessen the visual recognition problem. 1) turn on the lights (provides minimal dash illumination), 2) close the sunroof shade (reduces glare), and 3) place you hand above your eyes as a shield (reduces glare). i have talked to the gm dealer to see if they could increase illumination on the dash lighting. (that would still mean i would have to turn on the lights during the day.) bottom line - they can't do anything - they can't re-engineer gm's product. *jb | |||
| STRUCTURE - BODY | |||
| 02/21/2011 | 45000 | ||
| There is a significant crack in the dash connecting the air bag component to the body. the first crack was found back in february and now there are 2 more cracks - one more on the air bag connection and one above the cluster dome. my fear is that if the airbag is to deploy, the sharp edges resulting from the defective dash would result in significant injury even if it is a minor crash. i believe this is a huge safety issue. | |||
| 08/01/2010 | 82000 | ||
| Sharp cracks appearing in dash next to passenger air bag and left rear top of the instrument panel. | |||
| STRUCTURE - BODY - DOOR | |||
| 05/01/2012 | 1 | ||
| 3 months after buying vehicle in sept of 2011. chrome door handles on passenger side are peeling and cracking and slicing fingers open when trying to open door. about 8 months ago, dashboard beginning to crack around passenger side air bag area. *tr | |||
| 09/17/2012 | 47800 | 1 | |
| Drivers side door handle chrome is peeling off and my wife sliced her finger on the interior door handle. this is a known issue as i had also cut my hand on my 2007 avalanche. another issue on my yukon is that the dash has cracked for unknown reason around my airbag which could propose a serious issue since it surrounds the passenger airbag also similar to a 07 avalanche i have owned. if you google there are hundreds of owners with the same issues and nothing had been done about it. *tr | |||
| 01/01/2007 | 1000 | 6 | 06/07/2006 |
| Chrome on drivers door handle has sharp edges and will cut your hand. *tr | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 03/09/2007 | 1 | 09/09/2006 | |
| Front passenger interior door handle pulled to open door)had the painted chrome finish peeling at the top seam of the handle. the peeling finish cut several passengers while opening the door. cuts were similar to a paper cut but more severe. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 08/01/2007 | 459 | 5 | 07/27/2007 |
| Tl*the contact owns a 2007 gmc yukon. within the first week of purchasing the vehicle, the rear hatch light began illuminating. this caused the emergency lights to illuminate, the door ajar alarm to sound, and disabled all of the buttons on the remote and instrument panel. the vehicle had to be accessed manually. first, the computer codes were reset, but this did not correct the failure. the dealer stated that there was wiring failure and replaced the wiring; however, the failure continued. finally, the entire hatch was replaced and there had been no further occurrences. on november 6, 2007, the stable track was not driving properly and the driver's seat made a crunching noise whenever it was moved. the dealer cleared the electronic codes again and damaged the interior of the vehicle. on december 26, 2007, the hatch area was leaking and created puddles of water in the rear of the vehicle. the dealer stated that the seal was leaking and it was replaced and apoxied. the vehicle has to go back to the dealer because the seal has loosened. the current mileage was 13,380 and failure mileage was 459. | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 09/18/2006 | 155 | 1 | 09/08/2006 |
| Dt*: the contact stated while driving various speeds during sunny road conditions, the gauges on the instrument panel were not visible due to poor illumination. also, the pillars on the driver side created blind spots on both sides of the vehicle. it was taken to a service dealer, who determined that they would research the problem to see if there was recall on the vehicle. the manufacturer was notified. | |||