Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
10-00-89-017C02/01/201110038295Ready06/14/2011
10-00-89-017C02/01/201110038295Gm: information on fixing multiple situations right the first time. *rm06/14/2011
070811100305/01/20070708111003A10021853Installation instructions for e85 flex fuel emblems and yellow colored fuel caps in support of the e85 ethanol marketing program. *kb06/22/2007
376410/11/20063764N10020930Remote keyless entry or tire pressure monitor concerns. *kb01/30/2007
060812700211/01/200610020893Uvc rear vision camera system inoperative. *kb01/26/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
05/01/2012
 3 months after buying vehicle in sept of 2011. chrome door handles on passenger side are peeling and cracking and slicing fingers open when trying to open door. about 8 months ago, dashboard beginning to crack around passenger side air bag area
04/01/201265000
 Defective dashboard: the dashboard has cracked above the instrument cluster on the driver side of the vehicle. it has also cracked behind the airbag on the passenger side of the vehicle. i was working with roger young service advisor at freeway chevrolet in chandler, az.. he admitted that this is a defective part and many of these dashboards come in cracked regularly. they refuse to give any replacement assistance. my main concern is if the airbag deploys and gets caught on the cracked dashboard. below is a link to a facebook page with consumers that have the same issue with their gm product. http://www.facebook.com/#!/groups/251892298253/permalink/10151437659298254/?comment_id=10151439619973254
06/01/201270000
 Defective dashboards installed by gm create a safety hazard. cracks occured on drivers side (hump above steering wheel) and cracks in dash on both sides of airbag. if airbag deploys cracked pieces of dash could cause harm to driver and passengers in vehicle. gm is aware of this well known problem/defect and it is very widespread with thousands or more gm customers having the same issue yet gm refuses to replace defective dash for customers which is ultimately putting gm customers and their passengers in danger.
06/15/201043990
 When vehicle was inspected i was told that there was an exhaust leak in exhaust manifold. dealership found a broken bolt on left side and replaced it. i have just been informed that i now as of 01/30/2012 with 62,760 miles i have another bolt broken on the right side. after researching on internet it is obvious that gm has a design fault in using lower grade bolt which are breaking in large numbers. i implore the ntsa to require gm to replace these defective bolts either by recall or as incident occurs at no cost to car owners. i am told that the exhaust leak can cause failure of the catalytic converter and other engine failure problems which can result in safety issues.
08/01/201245000
 I have consulted with many others who have experienced this issue as well. general motors fails to acknowledge that there's a quality concern or that there's a potential safety concern with these vehicles. this not only affects gmc yukons, but chevrolet tahoes and suburbans as well. the dash board is made of hard but brittle plastic. the dash boards tend to crack over time, especially near the passenger air bag opening, leaving sharp dagger like pieces of dash board material loose. in the event of an airbag deployment, there's a risk of these pieces being propelled by the air bag and injuring occupants of the vehicle. i've heard of this affecting vehicles from as little as 1 year old. general motors has refused to acknowledge the issue and has blatantly stated that if it were a safety problem, the government would do something about it. any assistance you can provide would be greatly appreciated.
09/17/201247800
 Drivers side door handle chrome is peeling off and my wife sliced her finger on the interior door handle. this is a known issue as i had also cut my hand on my 2007 avalanche. another issue on my yukon is that the dash has cracked for unknown reason around my airbag which could propose a serious issue since it surrounds the passenger airbag also similar to a 07 avalanche i have owned. if you google there are hundreds of owners with the same issues and nothing had been done about it.
07/04/201295000
 I have consulted with many others who have experienced this issue as well. general motors fails to acknowledge that there's a quality concern or that there's a potential safety concern with these vehicles. this not only affects gmc yukons, but chevrolet tahoes and suburbans as well. the dash board is made of hard but brittle plastic. the dash boards tend to crack over time, especially near the passenger air bag opening, leaving sharp dagger like pieces of dash board material loose. in the event of an airbag delpoyment, there's a risk of these pieces being propelled by the air bag and injuring occupants of the vehicle. i've heard of this affecting vehicles from as little as 1 year old. general motors has refused to acknowledge the issue and has blatantly stated that if it were a safety problem, the government would do something about it. any assistance you can provide would be greatly appreciated.
01/26/2011
 Dashboard has cracked significantly in two locations one of which is by the front passenger airbag. also, the interior and exterior door handles have peeled and cracked. specifically, the interior handles have peeled to the point of causing damage to the driver/passenger hands upon usage.
11/13/201185000
 There is a crack in my dash on the left corner of the passenger airbag and another one on the left side of the steering wheel hump. these cracks cause the dash to rattle and vibrate a lot while the vehicle is being driven, which is very distracting and they also leave exposed, sharp edges. i am concerned that the crack could compromise the airbags functions. we have only owned this vehicle for 6 months. there were no cracks when we purchased it. the vehicle was in very good condition. after we noticed the cracks on sunday, i started researching how to fix the problem. our local gm dealership was not very helpful. i contacted gm directly and they are not willing to replace the dash. i looked online and found numerous people who have the exact same problem in their 07 yukons and tahoes. it seems to be a trend! i found a site where others have posted their problems and the results they got from gm. several people have been fortunate enough to get the dash replaced for free of charge. i was not that lucky. i feel that this issue needs to be looked into further. i do not feel that i should have to pay to replace a defect that so many vehicles have. please help me! thank you!
10/20/2011
 The interior, driver side door handle on my 2007 gmc yukon is defective. the chrome laminate that covers the plastic handle is peeling on the top seam of the handle causing sharp edges to be exposed to my hand every time i open the door. i have contacted the dealership and they are saying that the special coverage recall is only good for 100,000 miles. i have 118,000 miles on my yukon and the problem is just now surfacing. i have contacted gmc directly for a resolution, which has been escalated to the district specialist in the area. this poses a continual hazard to me, since i have already cut my hand once from the problem. the cut was minor, similar to a paper cut, but a cut nonetheless. i do not feel that the recall should be limited to vehicle owners with less than 100,000 miles that are experiencing this problem.
11/17/201086568
 The plastic dash cap which covers the electrical, instrument cluster and holds the airbag is cracked. currently there is only one crack approximately 4 inches long which is located over the instrument cluster hump. my concern is that the dash cap will continue to produce new cracks around the passenger air bag as other yukon owners have experienced. if the vehicle is involved in an accident the cracked brittle dash pad could shatter and impact and injure someone in the vehicle.
11/01/2010
 Last fall, 2010, i noticed that the interior chrome door handles were chipping. they chips were very sharp. i took it to the dealer they said that there was nothing they could except replace them at my expense. i was cut yesterday, 10/1/2011 on my handle. this is the nhtsa pe09044
11/17/201086568
 The plastic dash cap which covers the electrical, instrument cluster and holds the airbag is cracked. currently there is only one crack approximately 4 inches long which is located over the instrument cluster hump. my concern is that the dash cap will continue to produce new cracks around the passenger air bag as other yukon owners have experienced. if the vehicle is involved in an accident the cracked brittle dash pad could shatter and impact and injure someone in the vehicle.
11/01/2010
 Last fall, 2010, i noticed that the interior chrome door handles were chipping. they chips were very sharp. i took it to the dealer they said that there was nothing they could except replace them at my expense. i was cut yesterday, 10/1/2011 on my handle. this is the nhtsa pe09044
08/01/201082000
 Sharp cracks appearing in dash next to passenger air bag and left rear top of the instrument panel.
07/15/2011
 I own a 2007 gmc yukon and the dashboard cracked in two separate places and now fell in on one side. i contacted the dealer and they told me that this wasn't a recall item, however when i research this on the internet i found a number of other complaints about the same problem with the same type of vehicle. 1gkfk13057r251502
05/03/2011
 The interior chrome handles are peeling, i have cut my fingers while exiting the vehicle. i am a little concerned that this will happen to my young children and require a trip to the doctors.
02/06/201167057
 Summary: 2007 gmc yukon. interior door handles. chrome plating has separated from the top where handle is grabbed. handles are razor sharp and care is needed when opening door otherwise injury can and has occurred. i kind of disregarded this, later we received a letter in the mail stating we should take it to a dealer for repair!! any how what i am extremely worried is with my new problem ... in early february we arrrived from out of town, i was driving another car... i jumped in my yukon ready to take my kids to baseball practice i had just driven about 5 miles when my truck read reducing engine time and it would not let me accelarate above 20 or 30 miles dont remember was tooo scared... i managed to pull over and turned the car off and on again after a few of those i managed the courage to drive slowly back home... i waited for my husband to come home asked him to take my car for a drive and magically it started just fine, after a few days, the same thing happen but now this time it shut off and while i was dropping my kids off at school right in front , where there are kids crossing and cars going!! could have cause a serious injury. had a mechanic look at it, said he needed to clean sum things said there are many people having these problems his buddy worked at coachella valley pontiac gmc and that dealers really dont know what the problems are... worked fine for bout a month and this morning the samething happened only this time it didnt turn off it : reduced speed and i was not able to pull over as there was no room to so i managed to get to a stop sign when i got there and stopped my car started shaking i was so scared, i had no idea what to do turned the car of on of on... nothing i managed to drive to a side of the road meanwhile my car is shaking like crazy... this needs to be fixed !! i think gmc needs to act now i m scared to drive my car, im even thinking of having it towed to gmc for repair!!
07/04/2009
 Purchased this vehicle in march 09. it has been in the shop 4 different times for a/c. started about 4 months after purchase. driver side a/c blows hot air, but passenger side and rear work fine. have also experienced the brakes slipping off and on. push the brake pedal and the pedal will drop down a little lower while pressure being applied and vehicle will slide to a halt. happened about 6 times since ownership. chrome plating on interior door handles is peeling, causing cuts/lacerations to hands. recent problem of engine running low of oil in between oil changes. now low about 2 quarts. running oil consumption tests now.
10/10/200975000
 I have a 2007 gmc yukon that i purchased new from a dealership that is no longer in business. i noticed in october of 2009 that the dashboard was cracked. over the next few months the cracks got worse and now are in three areas. i contacted gmc and was told to take it into a dealership for them to access the damage. a week after i took it in i contacted gmc again and they told me that they would offer me a 10% discount to have it fixed. i tried to speak to their supervisor and was given the run around and i gave up. since then the dashboard has gotten worse and pieces of the dash board are breaking off into the dash. when i put my hand on the dash it is not stable as there is a lot of movement. the cracks are also around my airbag on the passenger side in two spots. i'm afraid to let anyone sit in the front seat due to the possibility of the airbag malfunctioning due to a collapse of the dash. there are pieces of the dash that are already breaking off above the drivers side steering wheel. i'm afaid if this side collapes that it could cause a fire, entrapment, accident, injury and or death. i would hope that you understand my concern of me and my families safety. i would be happy to supply you with pictures or bring my vehicle in for inspection. gm told me that they haven't heard of this problem, but when i brought it into the dealership the service guy said he had seen a few like this. i have also found a lot of people on the internet that are having this same this happen to their 2007 yukon or 2007 tahoe.