Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| PIT-4846A | 05/06/2009 | 10030244 | Cadillac/chevrolet/gmc: locations of high speed gmlan wiring concerns. gauges inoperative, no crank, harsh transmission shifting, no transmission shifting, door locks cycling and indicators on. *pe | 09/02/2009 | |
| PIT-4696A | 09/01/2008 | 10026701 | Gmc: bmc failure after windshield wiper operation-keywords: ajar door dome driver dimmer flasher fog haul headlight head high hazard inop inoperative lamp light lock low not on off power park radio rap repeat signal shut speed stay switch t | 12/04/2008 | |
| 08-07-30-021 | 05/01/2008 | 10025668 | Loss of high speed gmlan communications, intermittent no crank, ipc gauge fluctuation, intermittent door lock cycling, transmission may not shift, dtcs u0073, u0100, u0101, u0102, u0121, u0140 set (repair backed out terminal in transmission | 08/28/2008 | |
| 3189 | 05/05/2008 | PIT3189J | 10010863 | Unable to disable auto door locks. this includes 05 chevrolet gmc cadillac full size trucks and utilities. *eh also includes avalance, silverado suburban tahoe; gmc sierra, yukon, denali, yukon xl, denali xl. updated 8/26/08. *pe | 12/15/2004 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | ||||||
| EA10004 | GENERAL MOTORS LLC | 05/23/2010 | 07/18/2011 | Interior Door Handle Laceration Risk | ||
| The investigated concern involved chrome plating on interior door handles that could peel or separate from the plastic base material.this de-lamination could result in a sharp edge and pose a risk of laceration.in some cases, consumers reported minor hand/skin lacerations.of these reported injuries, the vast majority of injuries were to adults.ninety percent of claims associated with interior door handle de-lamination were related to the front doors.in addition to the above tahoe/yukon vehicles, other gmt 900 series c/k vehicles (avalanche, escalade, sierra, silverado, and suburban) have a trim level that utilizes the chrome plated interior door handles and were included in the analysis.the resultant population group had a total of 746 complaint reports with 309 injury incidents and 43,619 unique vin regular warranty claims over a combined 451,745 vehicle population.the door handle supplier was changed in september 2006 with new tooling and process in place by october 2006.the base population prior to the september 2006 vendor change accounted for the bulk (or 89%) of all complaints and comparable injury reports and warranty claims.due to the nature of the failure (thin chrome plating peeling off the door handle), only minor hand/skin laceration injuries similar to a paper cut were recorded.all but a few did not require professional medical treatment such as surgical or liquid sutures (i.e. stitches).less than 10% of injury reports had specifically involved a 3-10 year old child.this was due to the fact that 90% of the claims were associated with door handles located in the front seating area (where the window glass panels usually have less solar tinting than rear window glass panels) where children are not normally seated. in july 2010, gm issued a special coverage policy (scp 09239) on the base vehicles to extend the warranty coverage to 10 years/100k miles.recent data indicate that the base population complaint and injury reporting have subsided since the implementation of the scp campaign.in june 2011, gm added the remaining interim population (sep-oct 2006) to the scp.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | ||||||
| EA10004 | GENERAL MOTORS LLC | 05/23/2010 | 07/18/2011 | Interior Door Handle Laceration Risk | ||
| The investigated concern involved chrome plating on interior door handles that could peel or separate from the plastic base material.this de-lamination could result in a sharp edge and pose a risk of laceration.in some cases, consumers reported minor hand/skin lacerations.of these reported injuries, the vast majority of injuries were to adults.ninety percent of claims associated with interior door handle de-lamination were related to the front doors.in addition to the above tahoe/yukon vehicles, other gmt 900 series c/k vehicles (avalanche, escalade, sierra, silverado, and suburban) have a trim level that utilizes the chrome plated interior door handles and were included in the analysis.the resultant population group had a total of 746 complaint reports with 309 injury incidents and 43,619 unique vin regular warranty claims over a combined 451,745 vehicle population.the door handle supplier was changed in september 2006 with new tooling and process in place by october 2006.the base population prior to the september 2006 vendor change accounted for the bulk (or 89%) of all complaints and comparable injury reports and warranty claims.due to the nature of the failure (thin chrome plating peeling off the door handle), only minor hand/skin laceration injuries similar to a paper cut were recorded.all but a few did not require professional medical treatment such as surgical or liquid sutures (i.e. stitches).less than 10% of injury reports had specifically involved a 3-10 year old child.this was due to the fact that 90% of the claims were associated with door handles located in the front seating area (where the window glass panels usually have less solar tinting than rear window glass panels) where children are not normally seated. in july 2010, gm issued a special coverage policy (scp 09239) on the base vehicles to extend the warranty coverage to 10 years/100k miles.recent data indicate that the base population complaint and injury reporting have subsided since the implementation of the scp campaign.in june 2011, gm added the remaining interim population (sep-oct 2006) to the scp.a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances. | ||||||
| EA10004 | GENERAL MOTORS CORP. | 05/23/2010 | Interior Door Handle Laceration Risk | |||
| The statistical data regarding problem experience in the table above are net counts for unique vehicles.review of information in pe09-044 discloses that while accounting for approximately two-thirds of the total population, my 2007 subject vehicles are cited in more than 90 percent of the consumer complaints, injury reports, and warranty claims, respectively.in addition, improvements in the door handle manufacturing process during the my 2007 production resulted in a decline in the occurrence of peeling/flaking of the thin chrome plating.other environmental factors were also identified that may have influenced the occurrence of the condition which poses the alleged safety risk.additional analysis is required to identify the specific vehicles most susceptible to peeling or separation of the chrome plating from the handle, and to assess the significance of its occurrence.an engineering analysis has been opened to facilitate further study of this issue for my 2007 subject vehicle. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 08/01/2010 | 98000 | ||
| Chrome peeling of on interior door handles that creates sharp edges that cut fingers. really have to be careful in order to not cut fingers when exiting auto. | |||
| 02/06/2010 | |||
| Chrome plating on interion door opening handles peels off creating sharp edges that cut occupants fingers while trying to exit vehicle. this is occuring on on interior door handles. | |||
| 09/15/2010 | 61832 | ||
| Door handle on the driver's door separated from the outside door handle/latch assembly. the entire assembly for both driver's side doors were separating from the vehicle doors. when the driver's door handle completely came off the vehicle it could be reinserted, however it was not connected to the latch to function as a means to enter the vehicle. pulling on the handle to open the door was not functional. the door handles will first begin to separate from the door and then eventually the handle/latch functionality is lost. i had to pay the gmc dealership $401.44 to replace the entire outside handle assemblies for both of the driver's side doors. | |||
| 07/20/2010 | 40000 | ||
| The chrome is peeling off the interior passenger side door handle on my 2007 gmc yukon denali xl. two different passengers have had their fingers sliced open. also, the back drivers side door hung the front door when it was being opened and bent front door. | |||
| 06/28/2010 | 43777 | ||
| We own a 2007 gmc yukon denali. my 8 year old son's thumb on his right had was trapped in the hinge on the rear passenger door, as he was exiting the vehicle. while he was exiting the front passenger seat, as my other children opened of the rear passenger door his thumb was nearly completely severed by the hinge. the hinge is completely exposed, there is no safety mechanism, cover, or preventitive feature. the hinge combined with the weight of the door, moves the hinge opening from roughly and inch opening to a zero clearance area. the hinges cross over top of each other with the two edge planes of each part acting similar to a bolt cutter or tree limb cutter. one of the edge planes has a relief cut which acts as a trap as very little movement of the door eleminates the option of pulling back a finger or small hand. if you were to sit in the front passenger seat, open door and exit as one normaly would, simply dropping your arm straight down puts your hand(fingers) at risk. the only reason his thumb was not severed is because the children exiting the car stopped opening the door and closed it so he could take his thumb out. had the door opened all the way his thumb would have been lost. as it remains we spent several hours in an emergency room, he had to have 4 stitches and an xray. because it was on the joint no bones where broken. a terrible accident that very easily could have been prevented. | |||
| 05/14/2010 | |||
| Have same problem regarding interior door handles - chrome treatment begins to peel and peeling chrome is very sharp resulting in cuts to fingers and hands. poor chroming process resulting in product failure. handles need to be replaced. *tr | |||