Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SERVICE BRAKES, HYDRAULIC
0307810/17/200310004798Brake system indicator comes on and goes off. *tt01/08/2004
SERVICE BRAKES, HYDRAULIC - ANTILOCK
20402/16/200410014232Grunt noise after sitting for several hours. *nm04/29/2005
110211/16/200210013779Anti-lock braking system (abs) or tcs diagnostic trouble code (dtc) 51 and/or 53 troubleshooting. honda tech line summary. *tt04/26/2005
100210/16/200210005927Grunt noise when accelerating after sitting. honda october tech line information. 2002 prelude also included. *tt03/18/2004
100210/16/200210005929Clearing anti-lock brake system (abs) diagnostic trouble codes (dtcs). honda october tech line information. *tt03/18/2004
11010211/01/200210005871Anti-lock brake system (abs) grunts when doing a self-check. *tt03/18/2004
SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT
0204007/16/2002633567Some vehicles experience the abs indicator is on with diagnostic trouble code 81. *tt09/23/2002
SERVICE BRAKES, HYDRAULIC - FLUID
100310/16/200310004955Testing brake fluid for petroleum contamination. this includes 2004 insight and s2000. *tt01/21/2004
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
13110111/13/2001627304Vehicles may experience front brake groan/squeal or brake judder/vibration. *slc02/06/2002
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
19030203/19/2002630868Customer complaints of front brake groan / squeal or brake judder / vibration. *tt04/25/2002
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS
01010301/01/200310001798Rear brake shoe kits now available. *tt *jb07/18/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR
05/11/201059395
 I pushed on the brake and the car would not stop. i was only going probably 5-10 miles per hour as i was approaching a stop sign. after pushing on the brake several times, the car slowed. as i recall, this happened once before over a year ago. i thought i might have been wearing too big of shoes and not hit the brake properly. it just happened again today. luckily, traffic was slow as i was unable to stop at the stop sign
SERVICE BRAKES, AIR - ANTILOCK
1
 Consumer noticed when depressing brakes a clicking loud noise coming from gear box, resulting in extended stoppong distance. *ak
SERVICE BRAKES, HYDRAULIC
02/04/20041
 While driving 65 mph driver applied the brakes and brake pedal went to the floor. this caused another vehicle to merge into consumer's vehicle lane, resulting in a frontal collision. upon impact, both frontal airbags did not deploy. driver sustained head injuries, and was transported by ambulance to the hospital. vehicle was totaled.*ak
09/26/20031
 Dealer has replaced rear brakes and rotors. *ak
07/29/20033
 The consumer stated the brakes were spongy. when the consumer was at a stop light with the brakes applied, after about 2-3 seconds, the pedal moved, which caused the consumer to press down harder , to keep the vehicle from moving. the consumer was told by a mechanic the brakes performed as designed. *jb
11/14/2002134412/14/2001
 Vehicle has been serviced 4 times for brake problems. but dealer has been unable to rectify the problem. consumer is requesting reimbursement for the cost of the vehicle. consumer feels that these are faulty brakes. scc...*ak
SERVICE BRAKES, HYDRAULIC - ANTILOCK
01/28/200740000107/27/2002
 Tl*- the contact stated that while driving the 2002 honda accord at 30 mph and slowing down to 20 mph to make a right turn the steering wheel locked. the contact tried to step on the brakes, but the pedal would not move, the vehicle lost power. the dashboard warning lights turned on. the contact turned the key to the off position then restated the vehicle, but the vehicle drove like it had not failed. the vehicle was taken to the dealership, but the problem could not be duplicated. *ak the enging shut down while driving. updated 03/15/07. *jb
05/25/2005570771
 Dt: while driving, the vehicle ran great until 57000 miles, when the abs system failed. when driving 55 mph, came to a railroad crossing and applied when the brakes failed. brakes pressure was felt but brakes did not grab and extended stopping distance was needed, and driver to engage the emergency brake in order to stop the vehicle. this occured on dry pavement on flat surface. brakes were applied under normal braking conditions. the abs system is 4 wheel antilcock. there was no warning prior to failure. no problems with brakes before. when brakes were applied, the brake pedal did not feel any different than normal. has had an estimate from a dealership, dealership reports that entire system must be replaced and all lines flushed at a cost of 2,300. vehicle is regularly serviced with records available.
07/03/20046
 While applying the brakes vehicle suddenly accelerated. consumer applied the brake pedal, but it failed, and vehicle crashed into a parked vehicle. it was taken to the dealer for inspection, and mechanic could not duplicate the problem. *ak
12/07/2001206/18/2002
 The first incident happened as i was proceeding through a yied sign, the vehicle which preceeded me had come to a complete stop. when i applied my brakes, the car did not stop. the brake pedal was all the way to the floor. the only thing stopping the car was the impact with the other vehicle. because everything happen so fast, i assumed that i did not react quickly enough. on 1/24/03 was the second time this happened, there were two passengers in the car with me who witness the brake incident again. this time as i tried to vere to the right to avoid an accident, the steering column was locked and i was unable to steer the car. again the only thing that stopped the car was the impact. in both situations i was not traveling at a high rate of speed and there was ample time for the car to stop had the brakes worked. when i took it to the honda dealer, they said they had never heard of anything like that happening before. i insisted they check the vehicle out anyway and, of course, they couldn't find anything wrong. this is a great safety issue and under other circumstances the results could have been more serious or even fatal.
10/18/2002804/01/2002
 Initially my father borrowed this car and claimed the brakes were not working properly and he had difficulty driving the car. i did not believe him as i had not had any problems. then on 7/20/02 when i applied the brake the car did not stop and i went through a red light and was unable to stop the car when i wanted to make a turn. i took the car to honda and they replaced the master cylinder. this happened again on 8/12/02 and the car was taken back and honda claimed there was air in the brake lines which they claimed to fix. on 8/26 the brakes totally failed on the highway and i refused to drive the car. they picked up the car on a flat bed and vacuumed the brake lines. the brakes are still spongy and there is long play in the brake pedal. when the brakes engage they do not engage totally. sometimes the brakes engage and then disengage totally. i have seen the honda rep who says there is nothing wrong with the brakes and that it is my driving. i refuse to drive the car and traded cars with my husband. yesterday 10/20/02 my husband went through a stop sign when the brakes did not engage. we are terrorized to drive this car as we feel we may kill someone or ourselves. dt
07/11/2002412/14/2001
 While braking and with no warning brake pedal will go to the floor, and it will be hard for consumer to stop. dealer notified.*ak the brake problem began right after the vehicle was purchased. the consumer returned the vehicle to the dealer four times for brake service but the dealer was unable to correct the problem. *yh
10/01/2001209/01/2001
 My wife and i each separately encountered issues with steering and brakes possibly not working as intended. first occurred in october i believe, only couple months into the lease. i was almost run off on a highway, as i swerved to get out of the way..i lost control and spun out(did 360) and hit the right shoulder barrier. i didn't think anything of it at the time. chalked it up to bad luck. then may of this year, my wife on highway, braked hard to avoid hitting traffic in front of her that had braked hard as well. lost control of steering and again, did 360 spin and crashed into center divider. now i'm a little leery, 2 incidents in less than 9 month span. both times it seems that we should've not lost control.*ak
04/26/20021
 Brake was applied at 35 mph, pedal went to the floor, no braking action. on second attempt brake grabbed. dealer replaced abs modulator.*ak servicing dealer claimed this happens to other vehicles as well. driver very frightened. *yd
04/22/2002304/01/2002
 This is the 3rd brake failure (2 partial/1 complete) that we have had with this vehicle,all of which have been reported to the dealership(technicians, management and owner), american honda, and nhtsa. on 4/22/02, odometer 498/traveling 25mph/dry pavement/smooth road, the abs and tcs warning indicator lights came on and remained on. i immediately pushed the brake pedal which had softened to a little less than half before engaging. frightened, i pulled over using my emergency brake to safely stop the vehicle. after stopping, i placed the vehicle in park and pumped the brake several times in an attempt to get the brake pedal to re-engage properly. it did not and both warning light indicators remained on. because i was 1 block from the house and there were no other vehicles on the road, i decided to coast home at 5mph using the emergency brake. at my house, i placed the vehicle in park, left emergency brake engaged and turned off the vehicle. i immediately called the dealership with a detailed description and a tow truck was dispatched. it was determined to be a disconnected left abs sensor. i do not believe this is accurate nor is it consistent with the braking (and electrical) issues that we have experienced and previous repair attempts made by the dealership. i refused to pick up the vehicle on the grounds of this safety defect and the dealerships inability to accurately diagnose it. the vehicle was taken back by the dealership and we were placed in another new accord. i aggressively stated to peter heuy, his sales manager, service manager, and technician and american honda, that this vehicle contains a major safety defect in its brake system that an engineer from american honda needs to isolate before placing the vehicle back on the road. anything less than that is gross negligence. the dealership indicated this would not be done and the vehicle would be used as a demo.*ak
12/15/200111/01/2001
 My wife and i purchased a new honda accord to be used by our 21-year old son who is attending college at brigham young university. on saturday, dec. 15, 2001 he along with 3 other college students were in the car on the freeway. they were traveling in the fast lane at around 70 miles per hour., another car going the same direction lost control (reason unknown), spun out across the freeway, hit the center divider and stopped directly in the path of our son. naturally he hit his brakes, but it happened so fast that there was nothing they could do except hit the other car head-on at about 60 miles per hour. all four of the parties in our car were wearing their seat belts, which probably saved their lives. however, the air bags did not deploy. it is a miracle that someone wasn't severly injured. while all of the parties had some whip lash, no one had to go to the hospital. someone told my son that because he hit his brakes the front end of our honda was lowered and went underneath the bumper of the car they hit, which was a larger suv and thats why the airbags didn't deploy. i thought airbags deployed on impact to provide the protection they are designed to provide. the police report indicated that the driver of the suv who spun out was at fault. while we are really glad that our son and his friends were not severly injured i have concern for someone else who may not be as lucky. i hope this information is helpful. i did contact honda motor cars to file a complaint. about all they did was take my information, send me information on airbags and tell me to contact my insurance company. should you like additional information please feel free to give us a call. thanks for your assistance. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
11/14/2002
 Brake pedal goes to floor when car is standing and still motor running, causing to pull out of the road. dealer has been notified. please provide further information. ts
 While driving when brakes were applied they didn't hold, resulting in an accident.*ak
12/04/20011
 Consumer states his brakes did not work, he stated that when you hit the brakes you lose control of the auto. he hit his brakes, lost control and hit a concrete retaining wall. he also states that he was going all over the road, just by hitting his brakes. no other auto was involved. nlm consumer incurred bruises and passenger fractured knee cap, dealer notified. *tt
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
07/10/20031
 Calipers are rusted causing premature wear of the rotors and brakes. dealer notified. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
5
 Problems with vehicle's steering and suspension. *mr there were steering problems, clicking noises that had run through the shifter and the steering wheel when placed into gear. there was no problem found in the steering or the suspension. the steering wheel did not return completely and when it did it would do so slowly, it also moved in circles. the brake pedal made noises when it was applied and metal like noises that had come from beneath the vehicle. the vehicle drove rough over bumps. when stepping on the brake pedal before going into gear, it felt as if the vehicle was already in park. the consumer was told that the vehicle rode rough due to too much air pressure in the tires (over 50lbs of pressure in two of the tires. *scc the front brake pads and rack and pinion were replaced. *jb
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER
04/10/20042
 While applying the brake pedal brakes failed. consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. mechanic determined that the master cylinder needed to be replaced, and replaced it. however, the problem recurred. *ak
SERVICE BRAKES, HYDRAULIC - PEDALS AND LINKAGES
5
 Problems with vehicle's steering and suspension. *mr there were steering problems, clicking noises that had run through the shifter and the steering wheel when placed into gear. there was no problem found in the steering or the suspension. the steering wheel did not return completely and when it did it would do so slowly, it also moved in circles. the brake pedal made noises when it was applied and metal like noises that had come from beneath the vehicle. the vehicle drove rough over bumps. when stepping on the brake pedal before going into gear, it felt as if the vehicle was already in park. the consumer was told that the vehicle rode rough due to too much air pressure in the tires (over 50lbs of pressure in two of the tires. *scc the front brake pads and rack and pinion were replaced. *jb
110/31/2001
 Brake pedal and gas pedal are designed to close to each other, causing the vehicle to lurch forward when applying brakes, when hitting the brakes, consumer also hits the gas pedal at the same time. *ak *yh
SERVICE BRAKES, HYDRAULIC - POWER ASSIST - VACUUM
01/14/2003118571
 When applying the brakes vehicle will not stop. consumer's speed in excess of 35 mph. the dealer stated that power assist:vacuum was defective. manufacturer was contacted.*ak
1
 While traveling 20 mph and comming to an stop brakes locked up. vehicle was serviced, technician noticed brake booster needed to be replaced. *ak