Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| CHILD SEAT | |||
| 07/12/2009 | 1 | ||
| We have three dorel/safety 1st alpha omega convertible car seats (22469-bse). after trying numerous times to secure two of the seats in a rear facing position, my husband and i had to use the anchor strap to keep the seats secure. according to the book that comes with the seats, the anchor is not to be used in the rear facing position. the local fire department is certified in car seat installation. the fireman pointed out to us that the latch belt on the two seats will not stay tight. after the latches were secure and we tightened the straps, the firemen were checking to make sure the seats were secure and the belt would loosen with the slightest pressure on the seats. therefore, these seats cannot be installed properly and are dangerous for my children to ride in as is. i contacted dorel this morning, and all they could offer was a new latch belt for the seats with problems. i was told it would take ten business days for me to receive the new latch belts. when i asked the representative what i should do in the mean time, i was told to just use the seat belts in the vehicle to secure the car seats. my question to dorel and to you is why would i want to just use the seat belt when the seat is not secure and should be used with a latch system. (related vehicle information: model year=2008, make=honda, model=odyssey). *tr | |||