Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||||
| SB-09-054 | 07/18/2009 | 10030875 | Honda: power doors continually lock, multiple times, while driving. the driver's door lock actuator is faulty. replace the driver's door lock actuator. *pe | 12/16/2009 | |
| SB-08-055 | 08/01/2008 | 10026825 | Honda: sliding door does not open all the way even though window is closed. the window regulator is not contacting the lever army properly, making the sliding door control unit think the window is open. *pe | 12/22/2008 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES - HATCHBACK/LIFTGATE - LOCK | ||||||
| PE11034 | HONDA (AMERICAN HONDA MOTOR CO.) | 09/23/2011 | 02/29/2012 | Unexpected Closing of Power Liftgate | 12V062000 | |
| The investigation found that the liftgate struts were failing prematurely and at an abnormal rate in certain model year (my) 2008 honda odyssey touring and 2009 honda odyssey touring and ex-l model vehicles equipped with power-operated rear liftgates (note: my 2008 odyssey ex-l was not equipped with a power liftgate).unlike vehicles with non-powered (manual) liftgates, the subject vehicle's liftgate can be opened automatically (via the power liftgate motor) even when the struts are in a degraded condition and can no longer support it in the open position.consumers standing or accessing the rear cargo area under the liftgate and expecting the liftgate will stay open, can be struck when the liftgate unexpectedly drops, or can be trapped under the liftgate as it power closes, both of which can occur when the system detects and reacts to degraded struts.by contrast, users of a manual liftgate assist in lifting it, and thus notice the lack of support as the struts degrade.honda is conducting a recall to replace the liftgate struts in approximately 45,747 my 2008 and early my 2009 odyssey vehicles equipped with power liftgates built before a manufacturing change of the liftgate strut assembly that occurred on january 13, 2009 (see nhtsa safety recall no. 12v-062 for further details).the vehicles subject to the recall account for 101 complaints, 12 injuries, and 5,630 of the warranty claims shown above (i.e., the my 2009 and 2010 vehicles built after the manufacturing change experience lower failure rates).in addition, and based on consumer complaints to nhtsa, odyssey vehicles without power liftgates experience lower complaint and injury rates than the odyssey vehicles equipped with power liftgates (subject vehicles).the reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/complaints under the following identification (odi) numbers:10442027, 10441232, 10437461, 10432557, 10430420, 10429962, 10412908, 10401388, 10395475, 10390216, 10343678, 10336744, 10294156 | ||||||
| PE11034 | HONDA (AMERICAN HONDA MOTOR CO.) | 09/23/2011 | 02/29/2012 | Unexpected Closing of Power Liftgate | 12V062000 | |
| The investigation found that the liftgate struts were failing prematurely and at an abnormal rate in certain model year (my) 2008 honda odyssey touring and 2009 honda odyssey touring and ex-l model vehicles equipped with power-operated rear liftgates (note: my 2008 odyssey ex-l was not equipped with a power liftgate).unlike vehicles with non-powered (manual) liftgates, the subject vehicle's liftgate can be opened automatically (via the power liftgate motor) even when the struts are in a degraded condition and can no longer support it in the open position.consumers standing or accessing the rear cargo area under the liftgate and expecting the liftgate will stay open, can be struck when the liftgate unexpectedly drops, or can be trapped under the liftgate as it power closes, both of which can occur when the system detects and reacts to degraded struts.by contrast, users of a manual liftgate assist in lifting it, and thus notice the lack of support as the struts degrade.honda is conducting a recall to replace the liftgate struts in approximately 45,747 my 2008 and early my 2009 odyssey vehicles equipped with power liftgates built before a manufacturing change of the liftgate strut assembly that occurred on january 13, 2009 (see nhtsa safety recall no. 12v-062 for further details).the vehicles subject to the recall account for 101 complaints, 12 injuries, and 5,630 of the warranty claims shown above (i.e., the my 2009 and 2010 vehicles built after the manufacturing change experience lower failure rates).in addition, and based on consumer complaints to nhtsa, odyssey vehicles without power liftgates experience lower complaint and injury rates than the odyssey vehicles equipped with power liftgates (subject vehicles). | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 09/24/2009 | 37000 | ||
| Tl- the contact owns a 2008 honda odyssey. the contact stated that the right automatic passenger side sliding door wouldn't close automatically. the vehicle was inspected by an independent mechanic who advised her that they had to cut the wire in order for it to close. the vehicle was repaired; however, she had to open and close it manually. the manufacturer was notified and offered no assistance. the failure mileage was approximately 37,000. the vin was unavailable. rk | |||
| 09/24/2009 | 37000 | ||
| Tl-the contact owns a 2008 honda odyssey. the contact stated that the right automatic passenger side sliding door had malfunctioned and wouldn't close back automatically. the vehicle was then inspected by a independent mechanic and they advised her that they would have to cut the wire in order to get it to close. the vehicle was repaired for getting the sliding door wire cut. this repaired the door and it could now close, but she has to manually open and close it. the manufacturer was then contacted and they offered no assistance. the failure mileage was approximately 37,000. the vin was unavailable. tb | |||
| 06/01/2010 | 34000 | ||
| Tl-the contact owns a 2008 honda odyssey. upon parking the vehicle he was unable to unlock any of the doors. the windows also would not function. after repeated attempts of starting and shutting off the vehicle he was able to roll down the front drivers side window to exit the vehicle. during the failure the anti theft alarm system was sounding continuously. the vehicle was not taken to have the failure diagnosed. the failure mileage was 34,000 and the current mileage was 35,000. sm. | |||
| 08/30/2010 | 58512 | ||
| 2008 honda odyssey rear tailgate struts failed and the rear door free falls shut. the car is only 28 months old | |||