Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||||
| SB-10-076 | 11/25/2010 | 10036938 | Honda: steering wheel is hard to turn quickly at low speeds. when turning wheel, quickly, while driving at low speeds, it is hard. especially while driving in parking lots. there is not enough assist from the power steering pump. steer | 04/20/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/12/2012 | 100000 | ||
| Car makes a loud whining/humming noise when in idle and moving positions (like a faint fire engine siren). usually happens on colder mornings (in nc) and continues for at least 15 mins while driving before it stops. after researching the issue, i see that hundreds of others have the same exact issue with their similiar model year honda odyssey's, yet honda has only issued a service bulletin and not a recall for an obvious defect in the parts. | |||
| 07/23/2012 | 26600 | 1 | |
| With less than 27,000 miles of driving the brakes continue to accumulate air into the brake lines through the vsa module. bleeding the brakes reverses this problem. i took the car to the dealer 3 times. twice the performed the recall service which temporarily restored the brake pedal to like new service. the recall fix bled the brake lines to purge the air and cover the cap which admitted the air with a silicone substance. the third time the dealer said the soft pedal was normal despite the fact that bleeding the brakes reversed the problem. now the van with recurring bad brakes problem has a failed vsa module, the source of the problem. the module now needs replacement at a cost over $1400. this is a faulty part which the dealer or honda did not correct. i have several close calls when pressing the brake pedal to the floor barely stopped the vehicle before an accident occurred. after several frightening near accident incidences i have been driving the van as though there was a problem with the brakes and increased stopping distances. the failed vsa module also affects steering the vehicle. it works in the background and i don't know how much the steering has been affected. i know minivans are hard to stop. my dodge caravan had a long stopping distance and wore the brake pads down in 15,000 to 20,000 miles. there never was a soft pedal problem with those brakes. i was very pleased to buy a van that had good brakes but am disappointed that this odyssey defect has jeopardized myself, my family and others by repeated problems with the brake functions and honda's inability to acknowledge this recurring problem or to fix the issue by replacing the integral but faulty part of the vehicles safety systems. taking the air out of a hydraulic system without preventing recurrence is irresponsible. placing customers lives at risk is shameful. *tr | |||
| 07/23/2012 | 26600 | ||
| With less than 27,000 miles of driving the brakes continue to accumulate air into the brake lines through the vsa module. bleeding the brakes reverses this problem. i took the car to the dealer 3 times. twice the performed the recall service which temporarily restored the brake pedal to like new service. the recall fix bled the brake lines to purge the air and cover the cap which admitted the air with a silicone substance. the third time the dealer said the soft pedal was normal despite the fact that bleeding the brakes reversed the problem. now the van with recurring bad brakes problem has a failed vsa module, the source of the problem. the module now needs replacement at a cost over $1400. this is a faulty part which the dealer or honda did not correct. i have several close calls when pressing the brake pedal to the floor barely stopped the vehicle before an accident occurred. after several frightening near accident incidences i have been driving the van as though there was a problem with the brakes and increased stopping distances. the failed vsa module also affects steering the vehicle. it works in the background and i don't know how much the steering has been affected. i know minivans are hard to stop. my dodge caravan had a long stopping distance and wore the brake pads down in 15,000 to 20,000 miles. there never was a soft pedal problem with those brakes. i was very pleased to buy a van that had good brakes but am disappointed that this odyssey defect has jeopardized myself, my family and others by repeated problems with the brake functions and honda's inability to acknowledge this recurring problem or to fix the issue by replacing the integral but faulty part of the vehicles safety systems. taking the air out of a hydraulic system without preventing recurrence is irresponsible. placing customers lives at risk is shameful. | |||
| 08/11/2011 | 32281 | ||
| On august 6, 2011 i took my 2008 honda odyssey (33,2281 miles) in to be looked at because there was a leak under my vehicle. it was determined that the front torque oil shaft converter/transmission was leaking. upon repair, i got home, and was experiencing the same problem. i took my van back to honda on august 11, 2011, only to have them determine that during the initial repair they had broke one of the seals during the install. they kept my vehicle for another 3 days, and gave me a rental car during this time. on november 4, 2011 (33,946) i took my car back in to honda because my steering wheel had become difficult to turn, and there was oil leaking from under my van again. the steering issue and the oil were both repaired again. my vehicle was returned to me on november 7, 2011. on friday march 3, 2012 (35,650 miles)i took my van back in to honda because my vehicle was sling-shotting and having very rough transitions in shifting gears in low speeds 35-45 mph. on march 4, 2012 honda informed me that my transmission was flare shifting and had complete internal transmission failure, and the entire transmission would have to be replaced. to date, i have been told that because it is over 36 months, (but still under 36,000 miles) it may not be covered under my warranty, and that they cannot provide me with a rental this time. three transmission issues, brake issues, steering issues, etc later i am without a vehicle again. i'd say this is a lemon. help! | |||
| 08/23/2011 | 107200 | ||
| Failure of serpentine belt tensioner pulley shaft resulted in loss of power steering control following engine start in a parking lot. this failure occurred a few days after the car was serviced for replacement of timing belt and water pump, which required removal and reinstallation of the tensioner pulley. the question is whether the shaft failure was the result of overtorque following the service, or the result of a design or manufacturing problem. the concern is a failure in traffic rather than at low speed in a parking lot. this shaft is available for inspection. | |||
| 10/05/2011 | 20000 | ||
| I have complained about hard to steer or loss of power steering when trying to move the steering wheel from a fully left or right position when my vehicle was til under warranty (35k) with the south bay dealership but after leaving my vehicle there for 2 days they told me the is no problem with the steering wheel. now at about 47k it becames noticeable and almost unbelievable hard to steer the steering wheel at starting speed. all people who i have them test drive my van told me to have it fixed but i don't have money to do that. | |||
| 07/20/2011 | 35964 | ||
| Power steering pump failed on honda odyssey 2008 with 35,964 miles on it. this resulted in difficulties turning steering wheel. the pump was replaced by the honda dealer for $757. | |||
| 05/01/2011 | 38000 | ||
| Tl- the contact owns a 2008 honda odyssey. the contact stated while driving at low speeds, the power steering failed and the steering wheel became very difficult to turn. the contact examined the vehicle and noticed metal shavings within the power steering fluid. an authorized dealer was notified and stated that the power steering pump would need to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 38,000. rvk | |||
| 05/01/2011 | 38000 | ||
| Tl-the contact owns a 2008 honda odyssey. the contact stated that while driving at low speeds, the power steering would fail and the steering wheel would become very difficult to turn. the contact examined the vehicle and noticed metal shavings within the power steering fluid. an authorized dealer was notified and stated that the power steering pump would need to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 38,000. sm. | |||
| 12/01/2010 | 49000 | ||
| Vehicle became increasingly difficult to steer at low speeds (1-5 mph) and began making loud noise when wheel was turned all the way left or right. this is a serious safety issue because the driver is not expecting to suddenly experience difficulty turning the wheel. i complained to honda service center where the service advisor claimed he couldn't find any problem. however, my research located that a service bulletin (10-076) and many, many, references on various forums, showing that honda is clearly aware of the issue. however, since the problem has generally occurred outside of the warranty coverage, honda has essentially escaped responsibility for the repairs unless/until customers indicate they will complain. upon my third visit to the dealer, the service advisor noticed the problem and covered the repair under our extended warranty. | |||
| 12/01/2010 | 41211 | ||
| Back in december of 2010, my honda odyssey (vin# 5fnrl38708b034339) began to become difficult to steer. this problem occurred randomly and intermittently, and seemed to occur more often at slow speeds. on 12/21/10, i took the vehicle to bloomfield honda, an authorized honda dealer, and was told that the steering pump system had failed and had to be replaced. since the vehicle was out of warranty (41,200 miles on the odometer), honda refused to take responsibility for the replacement of this system and refused to take responsibility for this defect. in 2008 i had the same problem with my 2005 honda odyssey (virtually the same body style and model of vehicle, vin#5fnrl38405b075572). at approximately 36,000 miles, the steering pump system had to be replaced. i consider this to be a defect in the steering system of this model, and i believe it to be a safety hazard. | |||
| 12/31/2010 | 44000 | ||
| Tl-the contact owns a 2008 honda odyssey. the contact was driving approximately between 15-20 mph making a turn and the steering wheel began to make a loud noise. the vehicle was taken to an authorized dealer where they informed that the power steering pump would need to be replaced. the vehicle was in the process of being repaired at a 25% discount offered by the manufacturer. the failure mileage was approximately 44,000. the vin was unavailable. js | |||
| 05/22/2010 | 15000 | ||
| Tl-the contact owns a 2008 honda odyssey. while the contact was driving approximately between 45-55 mph the vehicle began to make a rattle noise with vibration in the steering wheel. when the speed rate increased the noise would progress louder. the vehicle was taken to an authorized dealer on two different occasions. the technician stated the noise was a normal occurrence which continued. the failure mileage was approximately 15,000. js | |||
| 04/24/2010 | 21000 | ||
| While turning into traffic at a stoplight my power assist for the steering died completely for 4-6 seconds. throughout the winter i would hear a whine from the power steering when making the two turns out of my garage and onto the street. after those two turns it was silent and worked as it's supposed to. this failure was obviously unexpected and could have resulted in more than a close call if traffic had been heavy. i took the vehicle in to the dealer today and they said the power steering pump was shot because of contamination in the reservoir. the vehicle has 21 383 miles on it and is less than two years old. | |||
| 01/27/2010 | 15000 | 1 | |
| My honda odyssey 2008 having shaky problem on the brake system after 15000 miles. the problem persists and getting worse. i've taken the car to honda dealer and they say the car warranty only cover 12000 miles for the brake and was not as part of the 36,000 miles manufacture guarantee. *tr | |||
| 11/02/2008 | 5 | 1 | |
| Tl* the contact owns a 2008 honda odyssey. while driving the vehicle will drift to the left and right. this condition reduces his ability to control the vehicle. the vehicle was taken to the dealer, and the vehicle was realigned five times, the power steering system was replaced, and a set of tires were replaced. after all of the repairs the technicians stated that the failure was a normal characteristic of the vehicle. he was advised by the manufacturer to pursue the lemon law. the failure mileage was 5. the current mileage was 24,000. updated 01/20/10 *bf updated 01/22/10.*jb | |||
| 01/05/2008 | 23000 | ||
| Tl*the contact owns a 2008 honda odyssey. the contact stated that there was a loud humming noise coming from the steering wheel while turning. this noise was present intermittently when the weather conditions were cold. the dealer advised the contact to bring the vehicle in so that they could determine what was causing the noise. the dealer also told her to contact the manufacturer. the failure mileage was 23,000. | |||