Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| BRAKES | |||
| 10/03/2011 | 20000 | 1 | |
| Car has had issues with shaking steering wheel when braking from 60+ miles per hour. i think it may be warped brake rotors. however, this problem should not occur on a car so new nor with such low mileage. i have a safety concern regarding this issue. in review of complaints there were at least a couple more complaints that said the power steering pump and rack replacement fixed the issue. seems like there is a design flaw and honda should do a recall... note: i have not taken this car to the dealer yet for resolution... *tr | |||
| 10/03/2011 | 20000 | ||
| Car has had issues with shaking steering wheel when braking from 60+ miles per hour. i think it may be warped brake rotors. however, this problem should not occur on a car so new nor with such low mileage. i have a safety concern regarding this issue. in review of complaints there were at least a couple more complaints that said the power steering pump and rack replacement fixed the issue. seems like there is a design flaw and honda should do a recall... note: i have not taken this car to the dealer yet for resolution... | |||
| 03/06/2012 | 18500 | ||
| The vehicle steering vibrates vilonently when breaking during 50+ mph. dealer found the rear rotors to be warped and replace them along with break pads, the problem remains and gets progressively worse. additionally, the breaking response is extremely sluggish and requires extreme distance and pressure to stop the vehicle. this coupled with the vibration or the premature warped rotors and warn breaks are a combination for tragedy. several pilot owners are experiencing this very same issue and honda should be able to correct by replacing the parts with adequate rotors that can support and safely stop the system when breaking without feeling like the suv is going to become discombobulated on the road. i wouldn't be surprise if this problem was one of the factors that cause the tragic accident in the bronx earlier this year. the vibration and lack of stoping power is a catalyst for disaster. i am so concern about the situation that i drive the car with extreme caution in the highway because i'm afraid of getting to an accident, i can't wait to get out of my lease because i don't trust the vehicle. it's a real misfortune because overall its a great vehicle with the exception of the severe problem. | |||
| 06/09/2012 | 20125 | ||
| Noticed the cars steering wheel shakes when brake is applied at approximately 65-70 miles per hour which is very scary. brought the car to the dealership and was told the rotors need to be re-surface. i ask why because it's a brand new car with very low mileage and response was it could be the problem. brought the car home 6/9/12 afternoon. drove it the next day and steering wheel shaking still present. i research the web and found out, lots of honda pilot owner are having the same problems and that the remedy for it was replacing 1. power steering pump 2. power steering rack. finding were presence of metal fillings from the power steering pump that's coming from the power steering rack itself and result was no more vibrations in the steering column...honda need to recall this existing problem for safety purposes before someone gets hurt... | |||
| 03/06/2012 | 18500 | ||
| The vehicle steering vibrates vilonently when breaking during 50+ mph. dealer found the rear rotors to be warped and replace them along with break pads, the problem remains and gets progressively worse. additionally, the breaking response is extremely sluggish and requires extreme distance and pressure to stop the vehicle. this coupled with the vibration or the premature warped rotors and warn breaks are a combination for tragedy. several pilot owners are experiencing this very same issue and honda should be able to correct by replacing the parts with adequate rotors that can support and safely stop the system when breaking without feeling like the suv is going to become discombobulated on the road. i wouldn't be surprise if this problem was one of the factors that cause the tragic accident in the bronx earlier this year. the vibration and lack of stoping power is a catalyst for disaster. i am so concern about the situation that i drive the car with extreme caution in the highway because i'm afraid of getting to an accident, i can't wait to get out of my lease because i don't trust the vehicle. it's a real misfortune because overall its a great vehicle with the exception of the severe problem. | |||
| 06/09/2012 | 20125 | ||
| Noticed the cars steering wheel shakes when brake is applied at approximately 65-70 miles per hour which is very scary. brought the car to the dealership and was told the rotors need to be re-surface. i ask why because it's a brand new car with very low mileage and response was it could be the problem. brought the car home 6/9/12 afternoon. drove it the next day and steering wheel shaking still present. i research the web and found out, lots of honda pilot owner are having the same problems and that the remedy for it was replacing 1. power steering pump 2. power steering rack. finding were presence of metal fillings from the power steering pump that's coming from the power steering rack itself and result was no more vibrations in the steering column...honda need to recall this existing problem for safety purposes before someone gets hurt... | |||
| 04/09/2012 | 19500 | ||
| A few weeks ago, i being to notice the steering wheel vibrates and wobbles upon applying the brake at 60+ mph on our new honda pilot we purchased a little over a year. concern for my safety and my family, i took the vehicle back to the dealer and they mentioned the forward rotors needed to be machined and was not covered by factor warranty and would cause $220 to do the job. i spoke with the service manager and dealer manager and they both would not offer to honor there 3 years or 36,000 bumper to bumper warranty to fix the issue. i decided to google for honda pilot 2011 owners with similar issues and sure enough i was not alone on this issue, just reviewing only two forums i saw over 50 replies on similar issues as to mine for new honda pilots. i strongly believe there is a possible defect in the material used for the brake pads or rotors on these pilots to be experiencing rotor issues with less than 20,000 miles to be . please, i would like for further investigating and inquiries into this matter be taken for the sake of all our safety. thank you in advance. | |||