Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
12/27/2011
 Honda pilot headrest is canted too far forward. a person wearing their hair in a bun, ponytail or clip cannot fit safely in the seat with the head rest in place. this is a dangerous defect because the most tempting solution is to raise the headrest to an unsafe height or to remove it completely.
08/21/201185
 Honda pilot ex-l. driver side and front passenger seats are extremely uncomfortable after more than a 5 minute ride. suspect this is due to faulty lumbar-support design, placement and extreme firmness. unsafe and unhealthy. pain is so intense that it remains after driver and passenger are no longer in the car/seat. could pose long-term health problem.
10/13/20105
 Drivers seat height adjustment lowers on it's own while driving. this happens every time it is driven, creating a safety issue since driver sinks to lowest position while vehicle is in motion. occurred while driving new car off the dealers lot. dealer was unsure how to fix.