Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 12/29/2012 | 1 | ||
| Vehicle in question is a 2011 honda pilot which was purchased brand new in september 2011. problem occurred when i was heading south on wellwood ave. i came to a red light at the intersection of wellwood ave and straight path road in lindenhurst. when i attempted to come to a stop the vehicle began to accelerate. i kept my foot on break but the car kept on accelerating and engine kept on revving as though i was pressing down on gas pedal. this created a loud revving noise and a cloud of car exhaust . if i had removed my foot from the break at this time i would have crashed into back of vehicle in front of me. i kept my foot on the break and put the vehicle into park. when the light changed and the car in front of me moved i put the car back into drive and the car seemed to function normally again. incident occurred on saturday evening december 29, 2012. *tr | |||
| 12/29/2012 | |||
| Vehicle in question is a 2011 honda pilot which was purchased brand new in september 2011. problem occurred when i was heading south on wellwood ave. i came to a red light at the intersection of wellwood ave and straight path road in lindenhurst. when i attempted to come to a stop the vehicle began to accelerate. i kept my foot on break but the car kept on accelerating and engine kept on reving as though i was pressing down on gas pedal. this created a loud reving noise and a cloud of car exhaust . if i had removed my foot from the break at this time i would have crashed into back of vehicle in front of me. i kept my foot on the break and put the vehicle into park. when the light changed and the car in front of me moved i put the car back into drive and the car seemed to function normally again. incident occurred on saturday evening december 29, 2012. | |||
| 12/28/2012 | 40008 | 1 | |
| When i started the car this morning, i heard a high-pitched grinding noise - something i've never heard before. driving at 30mph, the car suddenly accelerated as i applied the brakes rounding a corner. i could hear the engine revving up so i quickly shifted it into neutral until it went back to normal. then shifted it into drive and continued on. *tr | |||
| 12/29/2012 | |||
| Vehicle in question is a 2011 honda pilot which was purchased brand new in september 2011. problem occurred when i was heading south on wellwood ave. i came to a red light at the intersection of wellwood ave and straight path road in lindenhurst. when i attempted to come to a stop the vehicle began to accelerate. i kept my foot on break but the car kept on accelerating and engine kept on reving as though i was pressing down on gas pedal. this created a loud reving noise and a cloud of car exhaust . if i had removed my foot from the break at this time i would have crashed into back of vehicle in front of me. i kept my foot on the break and put the vehicle into park. when the light changed and the car in front of me moved i put the car back into drive and the car seemed to function normally again. incident occurred on saturday evening december 29, 2012. | |||
| 12/28/2012 | 40008 | ||
| When i started the car this morning, i heard a high-pitched grinding noise - something i've never heard before. driving at 30mph, the car suddenly accelerated as i applied the brakes rounding a corner. i could hear the engine revving up so i quickly shifted it into neutral until it went back to normal. then shifted it into drive and continued on. | |||
| 09/05/2012 | 18000 | 1 | |
| Driver was pulling into a parking space when the 2011 honda pilot suddenly accelerated out of control. at the time of the sudden acceleration, the driver did not have a foot on either the gas pedal or brake. rather, the driver had just taken the foot off the gas pedal in the process of slowing to a stop and turning into the parking space, and was about to place a foot on the brake. after straightening into the parking space, the car accelerated violently on its own volition. at that time, the driver quickly pressed a foot on the brake. the brake did not work. the car continued to accelerate through the brake, and lunged over a concrete barrier at the end of the parking space and began to travel down a hill on the other side. the car only stopped when it hit a tree near the top of the hill. the vehicle was towed to the dealer. the dealer informed the driver that it was unable to recreate the incident or determine the cause. the driver contacted and complained to the manufacturer, honda of america, which sent a regional representative to the dealer to look at the vehicle in further detail. currently, honda of america is in the process of finalizing its review of the incident. the driver's insurance company was notified. the mileage of the vehicle at the time of the incident is unknown (as the car is currently with the dealer), but the driver estimates it to be around 18,000 miles. the speed at the time of the incident is difficult to determine as the car was nearing a stop and then forcefully accelerated through the length of a parking spot with enough force to jump the concrete barrier on the other side and hit a tree causing significant damage. the driver estimates the speed to have reached 15-25 mph +/-. while the driver suffered only minor injuries, the driver is pregnant. the full extent of any potential injuries to the baby are yet to be determined. *tr | |||
| 09/05/2012 | 18000 | ||
| Driver was pulling into a parking space when the 2011 honda pilot suddenly accelerated out of control. at the time of the sudden acceleration, the driver did not have a foot on either the gas pedal or brake. rather, the driver had just taken the foot off the gas pedal in the process of slowing to a stop and turning into the parking space, and was about to place a foot on the brake. after straightening into the parking space, the car accelerated violently on its own volition. at that time, the driver quickly pressed a foot on the brake. the brake did not work. the car continued to accelerate through the brake, and lunged over a concrete barrier at the end of the parking space and began to travel down a hill on the other side. the car only stopped when it hit a tree near the top of the hill. the vehicle was towed to the dealer. the dealer informed the driver that it was unable to recreate the incident or determine the cause. the driver contacted and complained to the manufacturer, honda of america, which sent a regional representative to the dealer to look at the vehicle in further detail. currently, honda of america is in the process of finalizing its review of the incident. the driver's insurance company was notified. the mileage of the vehicle at the time of the incident is unknown (as the car is currently with the dealer), but the driver estimates it to be around 18,000 miles. the speed at the time of the incident is difficult to determine as the car was nearing a stop and then forcefully accelerated through the length of a parking spot with enough force to jump the concrete barrier on the other side and hit a tree causing significant damage. the driver estimates the speed to have reached 15-25 mph +/-. while the driver suffered only minor injuries, the driver is pregnant. the full extent of any potential injuries to the baby are yet to be determined. | |||
| 12/08/2011 | 10000 | ||
| Tl- the contact owns a 2011 honda pilot. while stopped at a drive thru window, the vehicle suddenly accelerated with the brake pedal was depressed and crashed into the rear of another vehicle. the police arrived on the scene and as the contact attempted to move the vehicle a second time, the vehicle accelerated yet again. a police report was filed. the vehicle was towed to the dealer for diagnosis. the technicians inspected the vehicle and were unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 10,000. kmj | |||
| 06/02/2011 | 2000 | ||
| Tl* the contact owns a 2011 honda pilot. while stopped at a traffic stop, the contact noticed that the vehicle would hesitate when accelerating. the vehicle was taken to the dealer three times for diagnostics but the technicians were unable to diagnose the failure. the approximate failure mileage was 2,000. | |||
| 12/08/2011 | 10000 | ||
| Tl- the contact owns a 2011 honda pilot. while stopped at a drive thru window the vehicle suddenly accelerated on its own while the brake pedal was depressed. the vehicle crashed into the rear of the vehicle located directly in front of the contact. the police reported to the scene and asked the contact to move the vehicle. the vehicle accelerated a second time on its own. a police report was filed. the vehicle was towed to the dealer for diagnose. the technicians inspected the vehicle and were unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 10,000. ds | |||
| 06/02/2011 | 2000 | ||
| Tl- the contact owns a 2011 honda pilot. while stopped at a traffic stop, the contact noticed that the vehicle would hesitate when accelerating. the vehicle was taken to the dealer three times for diagnostics but the technicians were unable to diagnose the failure. the approximate failure mileage was 2,000. kmj | |||
| 12/08/2011 | 10000 | ||
| Tl- the contact owns a 2011 honda pilot. while stopped at a drive thru window the vehicle suddenly accelerated on its own while the brake pedal was depressed. the vehicle crashed into the rear of the vehicle located directly in front of the contact. the police reported to the scene and asked the contact to move the vehicle. the vehicle accelerated a second time on its own. a police report was filed. the vehicle was towed to the dealer for diagnose. the technicians inspected the vehicle and were unable to diagnose the failure. the vehicle was not repaired. the approximate failure mileage was 10,000. ds | |||
| 06/02/2011 | 2000 | ||
| Tl- the contact owns a 2011 honda pilot. while stopped at a traffic stop, the contact noticed that the vehicle would hesitate when accelerating. the vehicle was taken to the dealer three times for diagnostics but the technicians were unable to diagnose the failure. the approximate failure mileage was 2,000. kmj | |||
| 06/02/2011 | 2000 | ||
| Tl- the contact owns a 2011 honda pilot. while stopped at a stopped sign the contact noticed the vehicle would hesitate when accelerating. the vehicle was taken to the dealer three different times for diagnostics. the technicians were unable to diagnose the failure. the approximate failure mileage was 2,000. ds | |||
| 11/12/2011 | 1175 | ||
| Tl* the contact owns a 2011 honda pilot. the contact stated that the vehicle cruise control was set at 60 mph. when the contact depressed the brake to deactivate the cruise control, the vehicle suddenly accelerated to 80 mph. the cancel button was also depressed, but vehicle continued to accelerate. the contact had to apply the emergency brake in order to bring the vehicle to a stop. the vehicle was not taken to the dealer to have a diagnostic performed. the manufacturer was made aware of the failure and advised that they would return the contact's call at a later date. the vehicle was not repaired. the failure and the current mileage was 1,175. | |||
| 11/12/2011 | 1175 | ||
| Tl-the contact owns a 2011 honda pilot. the contact stated that the vehicle cruise control was set at 60 mph. when the contact depressed the brake to deactivate the cruise control, the vehicle suddenly accelerated to 80 mph. the cancel button was also depressed, but vehicle continued to accelerate. the contact had to apply the emergency brake in order to bring the vehicle to a stop. the vehicle was not taken to the dealer to have a diagnostic performed. the manufacturer was made aware of the failure and advised that they would return the contact's call at a later date. the vehicle was not repaired. the failure and the current mileage was 1,175. kmj | |||
| 11/12/2011 | 1175 | ||
| Tl-the contact owns a 2011 honda pilot. the contact stated the vehicle cruise control was set at 60mph when the contact depressed the brake to release the cruise control the vehicle suddenly accelerated to 80mph. the cruise cancel button was also depressed, but vehicle continued to accelerate. the contact had to apply the emergency brake to bring the vehicle to a stop. the vehicle was not taken to the dealer to have a diagnostic performed. the manufacturer was made aware of the failure, and advised that the contact that will be contacted. the vehicle was not repaired. the failure and the current mileage was 1,175. li | |||
| 08/11/2011 | 7000 | ||
| Tl* the contact owns a 2011 honda pilot. the contact stated while parking the vehicle there was sudden acceleration. the vehicle lunged over a concrete barrier and crashed into a wall. there were no injuries. a police report was filed. the vehicle was towed to the dealer who will inspect the vehicle and follow up with the contact. the insurance company was notified. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 7,000. | |||
| 08/11/2011 | 7000 | ||
| Tl- the contact owns a 2011 honda pilot. the contact stated while parking the vehicle there was sudden acceleration. the vehicle lunged over a concrete barrier and crashed into a wall. there were no injuries. a police report was filed. the vehicle was towed to the dealer who will inspect the vehicle and follow up with the contact. the insurance company was notified. the manufacturer was not notified of the failure. the vin was not available. the failure mileage was 7,000. rvk | |||
| 08/11/2011 | 7000 | ||
| Tl-the contact owns a 2011 honda pilot. the contact stated while parking the vehicle there was sudden acceleration. the vehicle lunged over a concrete barrier and crashed into a wall. there was no injuries and a police report was available if needed. the vehicle was towed to the dealer who will inspect the vehicle and get back to the contact. the insurance company was notified. the manufacturer was not contacted. the failure mileage was 7,000. mw | |||