Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
02/14/201319100
 The four good year tires on my 2011 honda pilot are defective (premature wear). the dealer recommended i discuss the problem with my local good year dealer which i did. i was informed by good year that the tires on my pilot were substandard and said the reason was honda had requested tires without long-wear capabilities. our local dealership has offered to sell my new tires for our pilot at $140,00 each. this situation stinks and i believe would make a great class action suit. how many others are facing the prospect of having to purchase new tires for their pilot due to premature wear? why would someone want to pay $35,000 for a new pilot with substandard, defective tires?
04/29/20114931
 Brand new vehicle when it reaches aprox that speed or brake the steering wheel vibrates and shake violent at braking, also pulls to the left. bring back to the dealership but not problem solve, they got a service bulletin 06-068 but it doesn't correct the problem, i got up to 23,000 miles and the tires became close to the carcase (all four), the vibration and pulling still. *tr
04/29/2011493
 Brand new vehicle when it reaches aprox that speed or brake the steering wheel vibrates and shake violent at braking, also pulls to the left. bring back to the dealership but not problem solve, they got a service bulletin 06-068 but it doesn't correct the problem, i got up to 23,000 miles and the tires became close to the carcase (all four), the vibration and pulling still
08/06/2012223001
 Noticed a vibration in the gas pedal while driving at any speed. feel every like bump in the roads. also when slowing to a stop and turning or backing out of a parking spot, i feel/hear a hard vibration on brake. took to dealer, they stated warped rotors...to new to happen. got full brake job at $340. drove off, issue still present. at this visit tires were rotated and balance too. next day also noticed all 4 rims were damaged from the tool that removed my tires. told supervisor everything i learned about other pilot owners and this possible defeat of rotors. they still have my truck (4 days so far) trying to identify issue. they do agree there is an issue. they are going to do road force balancing next. i will fight for a refund of this brake job and will continue to pursue until i am satisfied. *tr
06/02/2010
 My wife and i were driving home on the night of june 2nd, 2010 and were turning on the street we live on when the right front wheel just laid over. we had it towed to the dealership and they informed us that they thought that either the bolts were not properly torqued at the factory or possibly they just broke.these were the bolts that hold the spindle on.