Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/09/2012 | 14024 | 1 | |
| Hyundai mechanic, [xxx], claimed that the shaking of the rear suspension is a normal feature for all hyundai elantras due to the fact that the rear drive train is a solid platform not independent. this was the cerritos hyundai's technicians exact statement for my car's malfunction. i provided proper documentation from a professional mechanic, robert velis from rennstar motors, stating that my hyundai elantic has erratic directional stability at the rear of the vehicle at speed bumps. this normal feature not only is unsettling but causes undo stress to the driver causing distractions when driving. this vehicle should be considered a road hazard, and i believe that the manufacturer should take responsibility for this unsettling feature. i am presenting my distress to you since, hyundai will not take responsibility for this issue. erratic directional stability is not a big enough of a malfunction for hyundai to take into serious consideration. so, who is to take responsibility: the purchaser or the manufacturer? information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr | |||
| 05/09/2012 | 14024 | ||
| Hyundai mechanic, chris lopez, claimed that the shaking of the rear suspension is a normal feature for all hyundai elantras due to the fact that the rear drive train is a solid platform not independent. this was the cerritos hyundai's technicians exact statement for my car's malfunction. i provided proper documentation from a professional mechanic, robert velis from rennstar motors, stating that my hyundai elantic has erratic directional stability at the rear of the vechicle at speed bumps. this normal feature not only is unsettling but causes undo stress to the driver causing distractions when driving. this vechicle should be considered a road hazard, and i believe that the manufacturer should take responsibility for this unsettling feature. i am presenting my distress to you since, hyundai will not take responsibility for this issue. erratic directional stability is not a big enough of a malfunction for hyundai to take into serious consideration. so, who is to take responsibility: the purchaser or the manufacturer? | |||
| 06/09/2004 | 3200 | ||
| I have had the same issue with my hyundai elantra 2011 tires contipro r17. first incident happened when i hit a 4 inch pothole and for some reason the air escaped the tire and had to call a tow in truck. the dealer replaced my tire for only $321 (am i lucky ha ha). now it is october and another problem with the back passenger tire hit a much smaller pothole and the tire blew out. what is going on? these tires are made out of bubble gum. my ford contour 1997 drove through the grand canyon and tires lasted for 80 thousand miles with no problems. i hope they replace those things before someone gets hurt....... thanks | |||
| SUSPENSION - FRONT | |||
| 06/16/2011 | 4000 | ||
| Tl-the contact owns a 2011 hyundai elantra. the contact stated that while driving approximately 20 mph, the front end of the vehicle collapsed. the vehicle was towed to an authorized dealer where the contact was informed that the front passenger side lower ball joint fractured. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 4,000. sm. | |||
| 06/16/2011 | 4000 | ||
| Tl-the contact owns a 2011 hyundai elantra. the contact stated that while driving approximately 20 mph the front end of the vehicle collapsed. the vehicle was towed to an authorized dealer where the contact was informed the front passenger side lower ball joint fractured. the vehicle was not repaired. the manufacturer was made aware of the failure, but offered no assistance. the failure mileage was 4,000. sm. | |||