Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 02/21/2011 | 60000 | ||
| Gradually the rocking in the driver seat has gotten worse. now when i accelerate or decelerate my driver seat rocks forward or rocks backwards. i have contacted infiniti about the tsb they released: itb02080, but they referred me to my local dealer who said they would charge me 100+ dollars to diagnose the problem. i can see the broken bracket and have no need of a diagnosis. | |||
| 05/20/2010 | 60800 | ||
| Failure of drivers side seat frame due to cracking twice. once at 26,177 miles on 8/8/06 and again at 60,815 miles on 5/20/10. the way i became aware of the failure is that both times it interfered with the power seat operation. i have been the only driver of this vehicle since it was new. i am not a big person, male, 5'8 160lbs. the vehicle is perfectly maintained, looks new and all service records are available. replaced under warranty the first time the seat frame cracked and replaced the second time out of warranty at the same infinity dealership. inquired from the dealer if this was a safety issue and they would not answer. contacted the manufacturer directly twice to get additional info and inquire if this was a safety issue. they said the first time that they would not tell me one way or the other. if they felt it was a safety issue they would self report it directly to the proper party. they did not respond to my second inquiry. this did not seem appropriate to me after the issues with toyota. i have saved the part from the more recent replacement in case further inspection was necessary. | |||
| 05/28/2009 | |||
| The driver's side seat in my 2004 g35 sedan is becoming close to useless due to a rocking chair type effect. the seat has been doing it ever since i purchased the car. it has become progressively worse with the passing of time. it is now so bad that i feel uncomfortable driving the car any distance. it rocks backwards even when depressing the clutch pedal, never mind under any amount acceleration or cornering for that matter. infiniti has issued a tsb for the problem which is in my opinion an acknowledgement of shoddy craftsmanship. they will not help to solve this problem. i feel this is a safety concern because any time i accelerate from a stop the seat begins to rock and it is very disorienting . i am very unhappy and i feel unsafe whilst driving this vehicle. | |||
| 08/07/2009 | 60000 | 1 | |
| 2004 infiniti g35 sedan model problem: seat track the driver side seat track is severely loose; little by little the seat began to become looser; too a point were it almost a rocking chair. deciding that my vehicle is under warranty i took the vehicle to authorized dealership. result i was charged $350 for them to review the vehicle and come to same conclusion that the seat track is not working properly and that it would require new seat track costing me about $750.00 and also that the warranty would not cover because of being wear and tear. i indicated that it was an safety issue and should be under the warranty for defect seat track. there's thousands of vehicles that are older than mine and never have seat track problems. why is there so many seat track complaints? there is an issue because the seat track was obviously bolted down improperly or the seat track is not built under strong sturdy quality. *tr | |||