Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
09/14/201150167
 I was at a traffic light on a four lane highway. no overpass, trees, other vehicles, etc. the light changed to green, i accelerated, when my car reached 15 mph i heard an explosion. i pulled to the side of the road to inspect my tires. there was no damage. i got back in my car, pulled back on the road and could hear wind. i pulled back over and got out to find the sunroof glass had exploded. when i took my car to infiniti two hours later the only thing the service manager could tell me was that it was not something i did and maybe it was positive pressure. at the time of the explosion all windows, including the sunroof, were closed and the cooling system was on fresh air. my car is less than a month out of warranty and a lot less than 60k. currently, infiniti is not offering to repair the sunroof under good faith or warranty.
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
08/13/20079500205/15/2007
 I've owned my vehicle for just a little over two months and i regret my choice. the driver window acts up. i've been having problems with the window for about a month now. i goes up extremely slow! the auto button doesn't work. just today i lowered my window all the way down and it wouldn't go up. i had to use my hands to pry it up. this will be the second time i take my vehicle back to the dealer because of this issue. *tr
VISIBILITY - SUN ROOF ASSEMBLY
10/24/20079000103/03/2007
 Sunroof exploded from the inside out of my 2007 infiniti g35x. vehicle was moving on highway at 65 mph - nothing hit the vehicle to cause the explosion. this is definitely a manufacturer's defect which could have caused a very serious accident with injuries or death. car was towed to the dealership where car was purchased. the manufacturer and the dealership will not take responsibility for the defect, nor will they provide data to back up their statement that this is a safe vehicle. no investigation or vehicle inspection was conducted. sunroof was removed and replaced without my consent. they want to repair the vehicle without any concrete explanation or data of why this occurred? *tr
07/01/2007104/25/2007
 When using cruise control and going downhill there is a constant braking feeling that makes the ride feel jerky. never experienced this on any other vehicle. spoke with other owners and they have same experience and dea;er advised nothing can be done. sunroof is very noisy when opened at highway speeds. the flap that pops up when the roof is opened is the culprit. when you hold down with your hand it is much quieter. *tr