Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| ITB00028B | 09/25/2001 | ITB00028A | 625503 | Service information for vehicles exhibit a/t slipping from first to second or second to third. *tt | 11/28/2001 |
| ITB00028A | 12/04/2000 | ITB00028 | 615939 | Vehicles built before jnkca31a1t015622 may exhibit slow or delayed shifting from first to second gear or from second to third gear (particularly at one-half throttle or greater application). *tt | 02/02/2001 |
| ITB00028 | 05/01/2000 | 613445 | Some vehicles may exhibit slow or delayed shifting from first to second gear (particularly at one-half or greater throttle application). *tt | 07/19/2000 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 08/10/2012 | 67140 | 1 | |
| Pulled into a parking space. had to back up to get aligned. vehicle was fully stopped with the right foot on the brake pedal. shifted from r through n to d. vehicle surged forward at very high rpms. right foot was still on the brake pedal. put heavy pressure on the brake and shifted to n and stopped the vehicle over the curb and about 3 ft onto the sidewalk. total distance moved, approx 6 ft. put the vehicle into reverse and parked. drove home and had the vehicle towed to the dealer. dealer has not been able to replicate the incident and the computer recorded no incident. problem has been reported to infiniti headquarters and they are to followup. i consider the vehicle unsafe to drive until the problem is fully resolved. *tr | |||
| 04/01/2005 | 10 | ||
| Consumer had to have 2000 infiniti i30 rotors resurfaced. *mr on several occasions, the rotors were resurfaced. all four rotors were replaced at 39,868. at 62k miles the vehicle began to vibrate at 55 mph. other problems: the transmission stayed in the low gear too long, there was squeaking on the right side of the vehicle when on rough roads, vibration in the steering due to the rotors being out of round, the front window squeaks and the rear view mirror was loose. *sc *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 11/10/2004 | 2 | 02/14/2004 | |
| >2/14/04 purchased 2000 inifinity i30 sedan from autobroker; > 11/10/04: vehicle at 67,950 odometer; taken first time to passport inifiniti/alexandria to check lazy/sleepy shifting (1st to 2nd gear and 2nd to 3rd gears) prob; driven 7 mi by tech; reported no problem/ no scanner used no major test; service writer noted checked by outside shop on ticket - as a warning? >6/10/05; vehicle at 71,720 mi odometer; problem more apparent; taken to rosenthal inifiniti; now out of warranty the cost is $2291 to fix inifiniti offers $650 toward total repair solenoid valve assemply body/a/trans >6/16/05 returned to 1st dealership with known service bulletin and asked why when covered under warranty they didn't fix it; now i am expected to pay $2291 to repair a known problem with vehicles made before 2000 (my car made 11/99)? good will regional service mgr. offered only the $650; that it was my fault not having been the original owner who brought it in regularly for service with a dealership and that outside shop recommendation was a kiss of death for any dealership. do they not stand by their service bulletins? it was a known problem they didn't check it when car was under warranty and now i pay because it is out of warranty? is this fair. oh, but they will sell, wholesale to the outside shop the part or parts needed, at a lesser amount. that seems a bit inconsistent with their reasoning, doesn't it? it was me, the consumer, who found and brought to the passport infiniti svc mgr the service bulletin itb00-028b to show them the problem. they said once goodwill services makes a call on an appeal there is no other recourse. i think they should stand by their problems and pay for the repair. infinity consumer affairs file #497-0179 _______________ b. barrell they should cover the cost | |||
| 03/10/2000 | 11 | ||
| Vehicle experienced rough and bumpy ride after the first 1000 miles. problem with transmission not changing gears porperly, and would jerk when shifting. also, extended stopping distance, and brake pedal would go too far to the floor before vehicle would come to a complete stop. vehicle has been in/out of dealer shop on 11 occasions, and problem still reoccurring. *ak | |||