Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| ITB-08-024A | 07/21/2008 | 10032305 | Infiniti: srs precautions during service. included in the restraints section of the electronic service manual (esm) for each vehicle is information necessary to service the supplemental restraint system (srs) safely. improper maintenance | 03/03/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 07/13/2002 | 1 | ||
| Consumer states the vehicle at a stand still and was struck by a streetcar. the driver door was hit and none of the air bags deployed in the vehicle. the dealer was notified. please provide more information. mr | |||
| AIR BAGS - FRONTAL | |||
| 10/22/2009 | 74500 | 1 | |
| I drive a 2002 infiniti i35 i was involved in a classic t-bone collision the front end of my vehicle totally destroyed and both vehicles were totaled. the passenger airbag deployed in my vehicle but the driver airbag did not deploy. i was wearing my safety belt. when i reported the incident to nissan/infiniti their response was to send the 2009 airbag safety manual and stated that their were no differences between the 2002/2009 model vehicles. the investigator claimed that the sensors detected the safety belt was in proper use therefore my airbag did not need to be deployed and since my passenger seat belt was not engaged that it deployed as a cautionary measure. my response was to insist on the 2002 i35 airbag safety document. it was forwarded 4 days later with striking differences, namely that there are no sensors in the interior cabin of the 2002 model as stated by the nissan/infiniti investigator. i asked if there were no sensors other than the ones in the bumper on my 2002 model how then did the communication occur in my seat belt that caused my airbag to not deploy and the passenger airbag to deploy. when her report was challenged she said her assessment was accurate and she was standing by it. she has not physically examined my vehicle to determine causation of the failed airbag deployment. i believe that the airbag is defective i was traveling 35 mph, there was no skid prior to impact both vehicles traveled an additional 20 ft. from impact point. significant injury occurred and i feel nissan has failed to do their job responsibly for their customers safety. *tr | |||
| 10/08/2009 | 119000 | 1 | |
| I was in a car accident on 10/8/09 and was hit in the front of my car at approx. 55mi per hour. my passenger air bag deployed, but my driver side did not. i did not have a passenger in the car. i called infiniti consumer affairs, and they told me, if the airbag feels the driver is rigid enough and that the seat belt will hold them back, it will not deploy. why would an airbag and a seatbelt work properly when no one was in the seat, yet the driver one did not? *tr | |||
| AIR BAGS - SIDE/WINDOW | |||
| 02/27/2011 | 102000 | ||
| Driver side air bag deployed while sitting at a traffic light. | |||