Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
0400101/01/200410005194Remote keyless entry replacement parts. *tt02/12/2004
ITB99048A11/07/2003ITB9904810004599The infiniti integrated homelink transmitter system. various models including 1996-2004 i30/i35; 2004 q45; 2004 m45. *tt12/23/2003
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
0404208/24/200410009182Navigation system is inoperative and the display shows disc error or dvd-rom version is not correct. *tt09/15/2004
0302208/06/200310003518Voice commands may not set correct temperature. *tt10/22/2003
0302606/24/200310003335Navigation system stuck on please wait screen. *tt10/16/2003
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
ITB-09-06211/17/200910032524Infiniti: vent control valve replacement. no applied vehicles affected: all models; no model years listed. *pe04/09/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT ADAPTIVE
05/09/2012129000
 At about 60 speed on the highway, all engine lights came on and the engine turned off. the car steering wheel locks up. i pulled over to the shoulder and successfully restarted the car after about 10 attempts. the car started again and ran well for another 10 minutes. again, at about 60 miles per hour, the engine halted and i had to change 3 lanes to get to a shoulder. the cars behind me were coming at full speed while my speed was going down fast. there seems to be a recall for this model year, make, and model, but infiniti dealership is telling me that my vin # is not included in the recall. i have seen many people online with the same exact problem
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
11/03/2003240002012/13/2002
 Purchased new inf. m45 when car reached about 24000 miles. i took it in to be serviced. infiniti service was unable to reproduce problem. would call on several occasions informing dealership that their product was defective. i finally got tons of problems (perforated leather seats had mesh coming, cd changer jammed, ac compressor busted, belts on the motor had to be replaced, glove box had to be readjusted, hood had to be readjusted to stop the squeeking when closing the doors, front window guides and stabilizer-inner door had to be replaced to stop all the squealing when letting the windows up/down) and schedule another visit to see if the engine/exhaust problem could be repaired. the dealership had my car for 3 weeks...and cleaned out the combustion chamber at their cost and the day i got it back, it was still smoking out the pipes. the dealership says they know nothing else to do but to replace the motor if it's consuming oil. i found these other complaints which already state that infiniti knows about this oil consumption problem and appears to be giving me the run around. if the motor is replaced with another nissan v8, the same problem is likely to reoccur. their product is defective.*ak
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
03/01/20042
 While driving everything in the vehicle was computerized. consumer had to look at the dashboard where the navigation system was to do anything in this vehicle. consumer stated that he had several close calls with accidents, a total of ten times. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
11/03/2003240002012/13/2002
 Purchased new inf. m45 when car reached about 24000 miles. i took it in to be serviced. infiniti service was unable to reproduce problem. would call on several occasions informing dealership that their product was defective. i finally got tons of problems (perforated leather seats had mesh coming, cd changer jammed, ac compressor busted, belts on the motor had to be replaced, glove box had to be readjusted, hood had to be readjusted to stop the squeeking when closing the doors, front window guides and stabilizer-inner door had to be replaced to stop all the squealing when letting the windows up/down) and schedule another visit to see if the engine/exhaust problem could be repaired. the dealership had my car for 3 weeks...and cleaned out the combustion chamber at their cost and the day i got it back, it was still smoking out the pipes. the dealership says they know nothing else to do but to replace the motor if it's consuming oil. i found these other complaints which already state that infiniti knows about this oil consumption problem and appears to be giving me the run around. if the motor is replaced with another nissan v8, the same problem is likely to reoccur. their product is defective.*ak