Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - BATTERY
ITB-09-02004/06/200910030145Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe08/07/2009
ELECTRICAL SYSTEM - BATTERY - CABLES
ITB-09-02004/06/200910030145Infiniti: electronic control unit damage can result from improper battery connection. the battery is required to stay connected when the engine is running. no model years listed. *pe08/07/2009
ELECTRICAL SYSTEM - IGNITION - MODULE
ITB12-01804/10/201210043948Infiniti: the electronic control module (ecm) needs to be replaced on a 2004 my and later vehicle. *js05/02/2012
ELECTRICAL SYSTEM - SOFTWARE
ITB-11-049-B07/06/201210044526Infiniti: reprogramming electronic control unit (ecu) on all qualifying vehicles. no models listed. model years 1998-2013. *pe07/11/2012
ELECTRICAL SYSTEM - WIRING
0402008/09/200704020D10012880Trailer light wiring. to include infiniti 2006 m35/m45. *tt updated 09-12-07. *kb04/01/2005
0402004/28/200410007727Appropriate hookup points for connecting a trailer lights wiring harness to the vehicle. *tt07/08/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
06/25/2012118000
 Tl - the contact owns a 2004 infiniti m45. the contact stated that the oil indicator lamp failed to illuminate, indicating that the oil level was low. as a result, the engine seized. the vehicle was towed to a local mechanic who diagnosed that the engine and the instrument panel needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 118,000. kmj
06/25/2012118000
 Tl - the contact owns a 2004 infiniti m45. the contact stated that the oil indicator lamp failed to illuminate to indicate that the oil level was low, as a result the engine seized. the vehicle was towed to a local shop who diagnosed that the engine and the instrument panel needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 118,000. pm
05/07/201076000
 Purchased a 2004 infiniti m45 with 76k in may 2010. within 2 days of buying the car the check engine light came on. i had it scanned and it said fuel sending unit so i replaced that part and the light went off. about 2 days later, the gas tank was about 1/4 tank shown, and i watched the fuel gauge needle move from 1/4 tank to full at the stop light. shortly thereafter the check engine light came back on. i did a quick google search and found multiple online forums discussing this topic and the real fault is the gauge cluster. i contacted a local infiniti dealer and asked about the problem and was told it's only happened a few times but i had pages of other owners posting on the forums saying it had happened to them. the dealer told me it would be $800 to replace the guage cluster, so i said no thanks and had my original cluster repaired with a lifetime warranty at bba remanufacturing and it has worked perfectly since september 2010. prior to repairing the original one, i purchased a brand new gauge cluster on ebay, but it was not for my model with icc and nav, so i have spent money buying a gauge cluster and repairing my original one.
12/16/2011112025
 I ran out of fuel on a busy highway in stop and go traffic because the fuel gague registered full when the tank was actually empty. these gauges have major internal issues resluting in what may be a serious safety concern. i'm not the only one (link below) and we are grateful to your organization to address this to the best of your abilities: http://forums.nicoclub.com/m45-fuel-gauge-problem-post-here-if-you-have-had-it-t316682.html
07/11/201073500
 Tl. the contact owns a 2004 infiniti m45. the contact stated while driving the fuel gauge will give a inaccurate reading. the contact stated the vehicle ran out of gas while driving 60 mph on the highway and the fuel gauge was reading half a tank. the contact took the vehicle to a dealer and the dealer stated the fuel gauge needs to be replaced. the manufacturer stated since the vehicle is no longer under warranty the contact is responsible for the repairs. the contact notice numerous complaints regarding the defective fuel gauge but the manufacturer has not issued a recall. the contact stated the vehicle has not been driven due to the defective fuel gauge. the failure mileage was 73,500. jo
09/04/2010117500
 Car's fuel gauge indicated nearly 1/2 tank of fuel remaining when tank is completely empty. i found out the hard way -- was driving, made a right turn onto a busy road, hit the gas and the engine died. if this had happened on i-75, particularly the 20+ mile stretch that's under construction and has no shoulders, this probably would have resulted in a major accident.