Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 01/19/2013 | 99500 | ||
| Went to sit in car and heard a load pop as i sat. seat was then shaky and unstable. further inspection revealed the seat was loose or broken on the left side. took car to infiniti where i was told the seat came out of the track and the seat track needed to be replaced at a cost of $1200. | |||
| 08/01/2011 | 90971 | ||
| This car died on me on the highway when the fuel gauge said that i had a 3/4 tank of gas remaining. the car started sputtering like it had run out of gas so we added gas and it started right up. i drove it to a local infiniti dealership righ away. they diagnosed the problem as in instrument cluster, which shocked me as i have never heard of an instrument cluster being responsible for a car running out of gas. i searched some online forums only to discover that there were hundreds of other people who had the same problem. had the fuel sending unit or furl pump went out, that would be understandable, but the instrument cluster going bad could have been very dangerous. since the cluster controls milage and all the warning lights such as check engine lights, this was very scary. it seems that infiniti knows there is a problem with these as many of the people on the forums said infiniti had paid for a new instrument cluster. with this problem being so prevalent, i think it is very important for the nhtas to look into. i believe it should be a recall with the number of people having problems. although my issue happened around 90,000 miles, there were many others that experienced the poroblem at 30 and 40,000 miles. | |||