Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
03/09/2012182491
 Tl* the contact owns a 1999 infiniti qx4. the contact stated that while driving 40 mph she heard a rattling and squeaking noise. the vehicle was taken to the dealer for diagnosis but the failure was unable to be duplicated. four months later the brake light illuminated and the vehicle was taken to a personal mechanic for diagnosis. the contact was informed that the strut housing tower dropped and damaged the brake line, causing brake fluid to drain out of the vehicle. the vehicle was taken to the dealer for repairs under nhtsa campaign id number: 11v244000 (suspension:front) but the dealer refused to repair the vehicle as they had previously repaired the driver's side under the same recall a year earlier. the manufacturer was notified and stated the repair would not be covered because the brake line was not associated with the recall. the vehicle had not been repaired. the failure mileage was 182,491 and the current mileage was 187,257.
03/09/2012182491
 Tl- the contact owns a 1999 infiniti qx4. the contact stated that while driving 40 mph she heard a rattling and squeaking noise. the vehicle was taken to the dealer for diagnosis but the failure was unable to be duplicated. four months later the brake light illuminated and the vehicle was taken to a personal mechanic for diagnosis. the contact was informed that the strut housing tower dropped and damaged the brake line, causing brake fluid to drain out of the vehicle. the vehicle was taken to the dealer for repairs under nhtsa campaign id number: 11v244000 (suspension:front) but the dealer refused to repair the vehicle as they had previously repaired the driver's side under the same recall a year earlier. the manufacturer was notified and stated the repair would not be covered because the brake line was not associated with the recall. the vehicle had not been repaired. the failure mileage was 182,491 and the current mileage was 187,257. kmj
03/09/2012182491
 Tl- the contact owns a 1999 infiniti qx4. the contact stated that while driving 40 mph she heard a rattling and squeaking noise. the vehicle was taken to the dealer for diagnosis but was told the mechanics did not hear any noises. four months later the brake light illuminated and the vehicle was taken to a personal mechanic for diagnosis and was informed the strut housing tower had dropped and damaged the brake line causing the brake fluid to drain out of the vehicle. the vehicle was taken to the dealer for repair under nhtsa campaign id number: 11v244000 (suspension:front) but the dealer refused to repair the vehicle as they had repaired the driver side under the same recall a year prior. the manufacturer was notified and stated the repair would not be covered because the brake line was not associated with the recall. the vehicle had not been repaired. the failure mileage was 182,491 and the current mileage was 187,257. dt
SERVICE BRAKES, HYDRAULIC
03/20/2011255000
 I was driving at a slow rate of speed when i felt and heard a noise in the steering column and brake pedal. upon further inspection i saw the driver side strut tower had broken loose from the welds on the frame causing the tower to become dislodged from the frame itself.