Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/18/2011 | 193165 | ||
| Infiniti qx4 2000. we took the vehicle in for normal service and maintenance and were informed that the vehicle has critical frame failure due to corrosion on front left drivers side wheel. excessive corrosion and rot to front apron, frame and mounting brackets. vehicle cannot be repaired and is deemed unsafe to drive due to impending failure, loss of steering and control. contacted nissan consumer hotline and they were aware of the problem but offered no assistance since no injuries have yet to be reported. there is an open investigation # pe11004 for this defect. instructed by two independent mechanics that the vehicle needs to be taken out of service and is no longer safe to drive. vehicle cannot be repaired. | |||
| STRUCTURE - BODY | |||
| 01/04/2010 | |||
| Unusually high amount of, rust & corrosion (large rotted out holes) on exterior front fenders, both driver side and passenger. i beleive it is related to most recent recal in regards to front wheel wells in high salt locations of the country. dealer would not fix the rust, when i went in for that recall. no other rust on vehicle, only those areas of front fenders, which happen to be right next to defective wheels well / strut housing area, that was the reason for the most recent recall! the rust / corrosion, is on the identical location on each fender! i am no expert, but based on the extreme amount of bubbling of the paint it is obvious the corrosion started on the underside of both fenders and worked its way out to the exterior. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 10/15/2010 | 198000 | ||
| Tl- the contact owns a 2000 infiniti qx4. while driving at approximately 40 mph the contact lost control of the steering. the contact was able to control the steering and stopped the vehicle on the shoulder of the road. the vehicle was towed to the contacts home. the vehicle was inspected by an independent mechanic who stated there was corrosion on the front drivers side frame which had detached and fractured the steering shaft. the steering shaft was replaced and the front drivers side frame repaired. the driver and passenger side running board was also repaired due to corrosion. the vehicle was repaired. the manufacturer was made aware of the failure. the contact stated there was also a failure with the accelerator pedal. while driving the accelerator pedal sticks. the contact has to apply excessive pressure to the accelerator pedal for it to disengage and then apply the brakes. the vehicle had not been inspected for the accelerator pedal failure. the approximate failure mileage was 198,000. ds | |||
| 01/14/2011 | 130600 | ||
| Tl-the contact owns a 2000 infiniti qx4. the contact stated that while driving at various speeds he heard a loud noise coming from the vehicle and the more bumps he went over the louder the noise became. the vehicle was taken to a dealer and they informed him that the lower control arm had rusted and they were unable to repair the vehicle due to the severity of the corrosion. if the vehicle was driven they informed him that he could of ended up in a deadly crash. the vehicle has not been repaired and he was paid cash to junk the vehicle. the failure mileage was approximately 130,600. tb | |||
| 10/01/2010 | 215000 | ||
| Tl-the contact owns a 2000 infiniti qx4. while driving approximately 50-55 mph he heard a hollow noise when driving over a bump. the vehicle was taken to a local mechanic and he was advised that the a frame was rotten out near the struts. the vehicle was taken to the dealer and the dealer advised him that the steering shaft assembly needed replacing. the contact stated he advised the dealer that the a frame was rotting out and was pushing against the steering shaft causing the failure. the contact stated the vehicle was not safe to drive. the vehicle has not been repaired. the contact was unable to provide a vin. the failure and current mileage were 215,000. vwb | |||