Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT | ||||||||||||||||
| 11V244000 | NISSAN NORTH AMERICA, INC. | from 09/01/1996 to 10/31/2002 | V (Vehicle) | 195991 | ODI | NISSAN NORTH AMERICA, INC. | 04/20/2011 | 04/21/2011 | ||||||||
| Defect Summary | Nissan is recalling certain model year 1996-2004 pathfinder and model year 1997-2003 infiniti qx4 vehicles originally sold, or currently registered in, connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, washington d.c., west virginia and wisconsin. in areas of the country in which heavy concentrations of road salt are used, a mixture of snow/water and salt may enter an assembly location hole in the upper strut housing, causing water to collect at the mating surface of the strut housing panel and the inner hood ledge assembly. over time, this snow/water and salt intrusion may result in corrosion of the strut tower housing in some subject vehicles. | |||||||||||||||
| Consequence Summary | The strut housing may crack and pull away from the inner hood ledge assembly. this may lead to grinding noises, increased steering effort, and possibly the steering column to break, resulting in the loss of steering control, which could result in a crash. | |||||||||||||||
| Corrective Summary | Nissan will inspect the strut housing and repair the vehicles as necessary, free of charge. an interim notification letter to owners will be mailed on or before may 16, 2011. owners may contact nissan at 1-800-647-7261. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION - FRONT - MACPHERSON STRUT | |||||
| RCB-11-039-E | 06/08/2012 | 10044329 | Infiniti: see document search button for owner letter. certain vehicles registered in states where concentration of road is used, an inspection for corrosion and repair, if necessary, on front housing panels. safety recall campaign. mo | 06/12/2012 | |
| ITB-11-041 | 08/11/2011 | 10040864 | Ready | 09/14/2011 | |
| ITB-11-041 | 08/11/2011 | 10040864 | Nissan service campaign: see document search button for owner letter. 199-2004 qx4. in states where heavy concentrations of road salt are used in the winter, the front driver | 09/14/2011 | |
| ITB-11-041 | 06/08/2012 | ITB-11-041-D | 10040864 | Nissan service campaign: see document search button for owner letter. 1997-2004 qx4. in states where heavy concentrations of road salt are used in the winter, the front driver | 09/14/2011 |
| ITB-11-041 | 08/10/2012 | ITB-11-041-E | 10040864 | Nissan service campaign: see document search button for owner letter. 1997-2004 qx4. in states where heavy concentrations of road salt are used in the winter, the front driver | 09/14/2011 |
| SUSPENSION - REAR | |||||
| ITB01042 | 07/03/2001 | 623682 | Some vehicles including 1995 infiniti qx4 may experience a squeak/creak noise at the rh rear shock area while driving, a small stone, rock, or pebble may have become lodged between the upper eyebolt of the rh rear shock and its mounting bra | 10/29/2001 | |
| SUSPENSION - REAR - SHOCK ABSORBER | |||||
| ITB01042 | 07/03/2001 | 623098 | Information regarding squeak/creak noise at rh rear shock. *yh | 10/26/2001 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | 06/30/2011 | Frame/Body Structure Corrosion | 11V244000 | |
| In their defect information report (dir) of april 20, 2011, nissan north america, inc. (nissan) notified nhtsa that it would conduct a safety recall of certain 1996-2004 nissan pathfinder and 1997-2003 infinity qx4 vehicles to repair corrosion damage to the driver's side front strut tower.the vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia.the dir states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.this could lead to the strut housing panel separating and contacting the steering column lower shaft.contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.if the steering column lower shaft completely fractured it would result in a total loss of steering control.in some cases, the strut housing panel can contact or affect adjacent brake system components.complainants reported experiencing either steering or brake system issues, and in some cases, both.nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, abs wire harness, etc.) will also be inspected. | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | Frame/Body Structure Corrosion | |||
| The office of defects investigation has received 35 reports on the subject vehicles alleging a corrosion related failure of the driver's side front strut tower.in 18 of the reports there were allegations that the failures affected the vehicles steering, including five that reported the steering shaft or column broke resulting in a loss of steering.severe corrosion of the frame/body structure in the area of the driver's side front strut tower can allow the strut tower to fail.if the failed strut tower contacts the steering column upper joint, or otherwise restricts the rotation of the steering column shaft, it can result in increased steering effort, steering impediment, or a complete loss of steering control. | ||||||
| SUSPENSION - FRONT | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | 06/30/2011 | Frame/Body Structure Corrosion | 11V244000 | |
| In their defect information report (dir) of april 20, 2011, nissan north america, inc. (nissan) notified nhtsa that it would conduct a safety recall of certain 1996-2004 nissan pathfinder and 1997-2003 infinity qx4 vehicles to repair corrosion damage to the driver's side front strut tower.the vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia.the dir states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.this could lead to the strut housing panel separating and contacting the steering column lower shaft.contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.if the steering column lower shaft completely fractured it would result in a total loss of steering control.in some cases, the strut housing panel can contact or affect adjacent brake system components.complainants reported experiencing either steering or brake system issues, and in some cases, both.nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, abs wire harness, etc.) will also be inspected. | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | Frame/Body Structure Corrosion | |||
| The office of defects investigation has received 35 reports on the subject vehicles alleging a corrosion related failure of the driver's side front strut tower.in 18 of the reports there were allegations that the failures affected the vehicles steering, including five that reported the steering shaft or column broke resulting in a loss of steering.severe corrosion of the frame/body structure in the area of the driver's side front strut tower can allow the strut tower to fail.if the failed strut tower contacts the steering column upper joint, or otherwise restricts the rotation of the steering column shaft, it can result in increased steering effort, steering impediment, or a complete loss of steering control. | ||||||
| SUSPENSION - FRONT - MACPHERSON STRUT | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | 06/30/2011 | Frame/Body Structure Corrosion | 11V244000 | |
| In their defect information report (dir) of april 20, 2011, nissan north america, inc. (nissan) notified nhtsa that it would conduct a safety recall of certain 1996-2004 nissan pathfinder and 1997-2003 infinity qx4 vehicles to repair corrosion damage to the driver's side front strut tower.the vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia.the dir states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.this could lead to the strut housing panel separating and contacting the steering column lower shaft.contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.if the steering column lower shaft completely fractured it would result in a total loss of steering control.in some cases, the strut housing panel can contact or affect adjacent brake system components.complainants reported experiencing either steering or brake system issues, and in some cases, both.nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, abs wire harness, etc.) will also be inspected. | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | Frame/Body Structure Corrosion | |||
| The office of defects investigation has received 35 reports on the subject vehicles alleging a corrosion related failure of the driver's side front strut tower.in 18 of the reports there were allegations that the failures affected the vehicles steering, including five that reported the steering shaft or column broke resulting in a loss of steering.severe corrosion of the frame/body structure in the area of the driver's side front strut tower can allow the strut tower to fail.if the failed strut tower contacts the steering column upper joint, or otherwise restricts the rotation of the steering column shaft, it can result in increased steering effort, steering impediment, or a complete loss of steering control. | ||||||
| SUSPENSION - FRONT - SHOCK ABSORBER | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | 06/30/2011 | Frame/Body Structure Corrosion | 11V244000 | |
| In their defect information report (dir) of april 20, 2011, nissan north america, inc. (nissan) notified nhtsa that it would conduct a safety recall of certain 1996-2004 nissan pathfinder and 1997-2003 infinity qx4 vehicles to repair corrosion damage to the driver's side front strut tower.the vehicles included in the recall are those that were originally sold, or are currently registered in salt belt states including connecticut, delaware, iowa, illinois, indiana, massachusetts, maine, maryland, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia.the dir states in part, ...the strut housing may crack and pull away from the inner hood ledge assembly.this could lead to the strut housing panel separating and contacting the steering column lower shaft.contact with the steering column lower shaft can cause steering difficulties and may require an increase in steering effort by the driver.if the steering column lower shaft completely fractured it would result in a total loss of steering control.in some cases, the strut housing panel can contact or affect adjacent brake system components.complainants reported experiencing either steering or brake system issues, and in some cases, both.nissan dealer's will inspect the strut housing and, based on the level of corrosion found, make an assessment as to how to remedy the vehicle (see defect information report for additional details). brake system components adjacent to, and in the area of, the strut tower (i.e., brake master cylinder, left front brake line, abs wire harness, etc.) will also be inspected. | ||||||
| PE11004 | NISSAN NORTH AMERICA, INC. | 01/28/2011 | Frame/Body Structure Corrosion | |||
| The office of defects investigation has received 35 reports on the subject vehicles alleging a corrosion related failure of the driver's side front strut tower.in 18 of the reports there were allegations that the failures affected the vehicles steering, including five that reported the steering shaft or column broke resulting in a loss of steering.severe corrosion of the frame/body structure in the area of the driver's side front strut tower can allow the strut tower to fail.if the failed strut tower contacts the steering column upper joint, or otherwise restricts the rotation of the steering column shaft, it can result in increased steering effort, steering impediment, or a complete loss of steering control. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 09/01/2011 | 175000 | ||
| Tl-the contact owns a 2001 infiniti qx4. the contact received notification of nhtsa campaign id number: 11v244000 (suspension:front). an authorized dealer was notified and the contact was advised to wait until november for repairs because the necessary parts were not available. the manufacturer was not made aware of the issue. the failure mileage was 175,000. kmj | |||
| 09/01/2011 | 175000 | ||
| Tl-the contact owns a 2001 infiniti qx4. the contact received a recall notice associated with nhtsa campaign id number 11v244000 (suspension:front). an authorized dealer was notified and the contact was advised to wait until november because the necessary parts were not available. the manufacturer was not made aware of the failure. the failure mileage was 175,000. sm. | |||
| SUSPENSION - FRONT | |||
| 01/01/2010 | 1 | ||
| 2001 infiniti qx4. consumer states vehicle pulls hard to the left *tgw the dealer informed the consumer the strut tower was rusted and the repair would cost several thousand dollars. the consumer junked the vehicle. the consumer is seeking reimbursement due to a manufacturer's defect, which resulted in a recall. *jb | |||
| 11/02/2010 | 70000 | ||
| Front driver side strut tower housing corrosion causeing housing to break(damage). i was driving and while exiting the highway i herd a big noice and the stearing wheel was hard to turn. i drove my 2001 infinity qx4 to a auto shop and they said the tower housing was damage it will cause me $1800 to fix because they have to install new tower so i fix it. | |||
| 03/01/2011 | 188000 | ||
| Tl*the contact owns a 2001 infiniti qx4. the contact stated while driving between 50 and 70 mph the vehicle would rock violently from the front end, which could potentially make the driver loose control of the vehicle. neither the dealer nor manufacturer were contacted regarding the failure. the failure was not repaired. the failure mileage was 188,000 and the current mileage was 191,000. nw | |||
| 11/02/2010 | 70000 | ||
| Front driver side strut tower housing corrosion causeing housing to break(damage). i was driving and while exiting the highway i herd a big noice and the stearing wheel was hard to turn. i drove my 2001 infinity qx4 to a auto shop and they said the tower housing was damage it will cause me $1800 to fix because they have to install new tower so i fix it. | |||
| 03/01/2011 | 188000 | ||
| Tl*the contact owns a 2001 infiniti qx4. the contact stated while driving between 50 and 70 mph the vehicle would rock violently from the front end, which could potentially make the driver loose control of the vehicle. neither the dealer nor manufacturer were contacted regarding the failure. the failure was not repaired. the failure mileage was 188,000 and the current mileage was 191,000. nw | |||
| 11/02/2010 | 70000 | ||
| Front driver side strut tower housing corrosion causeing housing to break(damage). i was driving and while exiting the highway i herd a big noice and the stearing wheel was hard to turn. i drove my 2001 infinity qx4 to a auto shop and they said the tower housing was damage it will cause me $1800 to fix because they have to install new tower so i fix it. | |||
| 03/01/2011 | 188000 | ||
| Tl- the contact owns a 2001 infiniti qx4. the contact stated that while driving between 50 and 70 mph the vehicle would rock violently from the front end, which could potentially make the driver loose control of the vehicle. neither the dealer or manufacturer were contacted; the failure was not repaired. the failure mileage was 188,000 and the current mileage was 191,000. nw | |||