Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| IK-2200117 | 06/04/2012 | 10044297 | International: information provided regarding procedure to replacing and adjusting electric door drive motor on buses. *pe | 06/06/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 02/10/2009 | 30741 | ||
| The driver of this school bus approached a students drop-off location and activated the amber 8-ways. after coming to a complete stop, the driver opened the door to let off the students. due to a faulty door switch (international part #2207601c1) the red flashing 8-way lights as well as the stop arm failed to activate. this prompted the driver of another vehicle to go past the school bus while it was stopped and the students were unloading. luckily, no one was injured in this incident. unfortunately, it's not the first time this switch has failed. delivery date of this vehicle was aug. 2007. the original switch was replaced on feb. 2008 at 31,000 miles. it was also replaced on sept. 2010 at 60,000 miles, and now in april, 2012 at 92,000 miles. we have 12 other buses with this same switch and all of them have had similar problems. | |||
| 10/09/2007 | 1745 | ||
| Have had nothing but problems with this vehicle since i purchased it 10/07.electrical,would not start in cold weather,continual draw on batteries replaced with new and also added a third .,numerous egr valves,egr coolers,low pressure fuel pumps,fuel supply connectors dpf's,will not do manual regen when indicators on dashboard call for it ,this has never worked properly,uses oil and antifreeze continually, steering column had to be replaced at approx. 40,000 miles,alot of diesal fuel has been in oil , april 2010,oil and again sept 2011.have also had to replace service door motor,cross gate motor(several)thermo pane glass doors leaked,formed condensation and dried leaving a cloudy residue restricting visibility,had to be replaced.many other repairs have been done to. this vehicle dealer repair shops also do not give receipts when warrenty work is done.when asked they tell me it needs to go through international first and then copy will be given ,but rarely happens .i should not have to keep asking.vehicle has been in dealer repair shops and mechanics have done service calls more than 40 times ! this was most recently from the end of june 2011 to august 24,2011 at two different facilities with out any satisfaction,only to drive it again on sept. 1,2011 to have more diesal in the oil and hard to start. engine also has a studder,dealer modified trani to make up for this hesitation which has only made it worse..now dealer has finally authorized injectors to be replaced,my concern is what has already happened to the rest of the engine?the dealer should put a new engine in while this is stilll under warrenty or lemon law should also be allowed for commercial vehicles. | |||