Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/10/2010 | 85000 | ||
| Key gets stuck in the ignition. i was able to wiggle it loose for several months ... but it got progressively worse ... thus i now have to leave the key in the ignition. talked to isuzu dealer and they said to fix it if it was only the shifter that became misaligned would cost $100 or worse case it could cost as much as $500. | |||
| 05/01/2004 | 20000 | 4 | 07/07/2003 |
| Also have loud creaking noise from underneath the front side of vehicle when turning left, right, or going over small bumps. problem fixed once out of 4 dealerships that were tried. noise went away after service tech tightened bolts connecting the cross bar/beam to the 2 long torque bars that run down the length of vehicle. after 1 month, problem came back, was fixed again, and then came back again. after 4 revolutions of this, problem persists today. vehicle's frame felt tighter when making turns during the period where problem was fixed as compared to when the noise was present. the longer the noise exists, the looser the frame feels, as well. additionally, a tar-like substance has been seeping out of all 4 doors since the summer of 2004. the isuzu dealership where i bought the car new from says that they are familiar with the problem from many other customers, the substance is used to secure a vapor seal inside each door panel, and isuzu will not warranty the cleaning or replacing of it. essentially exactly like tar itself, it melts when the vehicle is parked under direct sun. due to the large quantity, it becomes unavoidable when loading/unloading passengers or, in our case, small children in car seats. it has ruined the carpet, many of our clothes, and given us great heartburn. why won't isuzu warranty the cleaning and replacement of this faulty material? most all manufacturers have some type of vapor/water seal and you will not find tar leaking out of their vehicles. *nm | |||
| STEERING - LINKAGES - KNUCKLE - SPINDLE - ARM | |||
| 01/09/2005 | 34846 | 1 | 10/16/2004 |
| Loss of steering, car went into ditches when brakes applied. which ever front wheel grabbed when brakes were applied the suv went that direction. then back on the road , across it and into a embankment and back onto the road. finally rolling to a stop because the driver was afraid to re-apply the brakes. driver injuries were to his knees, back and chest. the defective part was replaced and the damage to the suv was fixed by our insurance company with the ok of isuzu. leaving the call of the part being defective to the insurance company. they are now fighting it. *nm | |||
| STEERING - RACK AND PINION | |||
| 06/24/2003 | 1 | 04/06/2002 | |
| 2002 isuzu axiom purchased april 2002....after a few months, vehicle taken back many times for vibrations while driving and three times to date for leaking grease from right front wheel. sept 2002. rack & pinion was found defective and was replaced. wheels were balanced many times by dealer and also aligned. rear rotors were resurfaced in dec 2002 and front rotors were replaced in march 2003. front tires are worn unevenly, dealer cannot explain why. these are new tires that dealer put on vehicle in oct 2002 to eliminate vibrations. wheels were balanced and alignment done again last week to try to resolve problems.(i paid for this service) dealer cannot identify what is causing problems and at this time they refuse to do anything under the warranty to rectify problems of vibrations. i need help please. i feel very unsafe driving this vehicle especially more now since front tires are worn unevenly. dealer tried on many attempts to resolve problems and still cannot fix the problems. *jb | |||