Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - REAR | ||||||||||||||||
| 10V436000 | ISUZU MANUFACTURING SERVICES OF AMERICA | V (Vehicle) | 149992 | 12/10/2010 | ODI | ISUZU MANUFACTURING SERVICES OF AMERICA | 09/22/2010 | 09/23/2010 | ||||||||
| Defect Summary | Isuzu is recalling certain model year 1998-2002 isuzu rodeo and model year 2002 isuzu axiom vehicles, and honda is recalling certain 1998-2002 honda passport vehicles, that were originally sold, or are currently registered, in the states of maine, new hampshire, vermont, massachusetts, rhode island, connecticut, new york, new jersey, pennsylvania, delaware, maryland, the district of columbia, west virginia, ohio, indiana, michigan, illinois, wisconsin, minnesota, iowa, missouri, and kentucky. vehicles that have experienced sustained exposure to highly corrosive materials used in some jurisdictions for road deicing purposes may experience excessive corrosion in the vicinity of the forward mounting point bracket for the left or right rear suspension lower link prior to the time that such corrosion would normally be expected. | |||||||||||||||
| Consequence Summary | Excessive corrosion may result in the left or right rear suspension lower link bracket becoming detached from the frame, which can affect vehicle handling and potentially cause a crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect the rear suspension lower link bracket area. for vehicles in which little or no corrosion is found, the area will be treated with an anti-corrosive compound. for vehicles in which corrosion has damaged the rear suspension lower link bracket and affected its connection to the vehicle frame, a reinforcement bracket will be installed. in the rare event the corrosion is so severe that the reinforcement bracket remedy would not be appropriate, isuzu and honda will develop an appropriate remedy. all inspections and remedies will be provided free of charge for vehicles that are 10 years old or less. for vehicles older than 10 years, isuzu will offer a free remedy, but only if the vehicle is presented to an isuzu service facility, or honda dealer (as applicable), dealer within 12 months of when owner notifications were issued. the safety recall is expected to begin early december 2010. isuzu owners may contact isuzu at 1-800-255-6727. honda owners may contact honda at 1-800-999-1009. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 07/03/2005 | 49000 | 3 | 02/10/2002 |
| This vehicle looks great. however, the tires are like ice skates on the slightest of wet roads. the car jumps to the side over any bump with sport ride engaged, and the whole car bobbles? with it off. the transmission did the slipping between 2nd and 3rd gear like others have said, resulting in having no vehicle for nearly a month while waiting for a transmission from france. isuzu has no loaner car policy, so pay for a broken car, and have a nice walk. we purchased the car from courtesy isuzu in brandon florida. the people there were nice. we later moved to st petersburg, where we have had nothing but grief at bert smith isuzu on us19. they were so lacking in care and concern over my wife daughter and i vehicle-less for a month, that when we finally got the car back, we refused to even bring the car there for our free oil changes. i'd rather pay $20 somewhere else than to deal with this dealership. now the last straw... the other day the engine starts making a loud tapping noise as i'm travelling down the highway. i immediately got off the very next exit and coasted to a gas station. i bought a quart of oil and waited for the engine to cool a bit. i added the oil, started the engine, and no more sound. i drove home. 4th of july weekend, i hoped to limp through until tuesday the 5th. monday i drove my wife to her job about 5 miles away, and half way back, the sound returned louder than ever. i carefully drove the car the rest of the way home, and called aaa the next morning. now my engine needs to be replaced, and because i didn't take my car to them for the oil changes, they are refusing to cover the engine without me showing them receipts i didn't know i needed to keep. my engine is dead, and they won't cover it. ?!?! the car is still well within coverage. with a year and a half left to go, what am i going to do? | |||
| 11/14/2003 | 44950 | ||
| Isuzu axiom 2002. my wife was trying to merge onto james river freeway in springfield, mo from hwy 65 n. it was raining but her speed was less than 40 mph. she attempted to accelerate to merge into the traffic pattern and the suv spun out of control and sent us down a boulder embedded embankment of about 30 feet. the suv bounced over the boulders and came to a rest at the bottom of the incline. fortunately we were able to 4 wheel drive out, two ruined tires, and the front bumper assembly ripped from the frame. my complaint is this: there was no practical reason for the suv to spin out of control. the suv has only 45,000 miles on it. i think there is too much torque for the suspension system. *la | |||
| 09/01/2003 | 9317 | 27 | 05/24/2002 |
| The abs light continuously illuminated. the vehicle was taken to dealer and they dealer replaced the bearings and hubs. while traveling at normal speed, the driver hit a slight bump and the vehicle made a loud grinding noise and jumped forward. *ak description of all problems are as followed: abs sensor/hub bearing right side, abs grinding, cracked arm rest, door panel arm rest cracked, the abs light continuously stayed on, broken cargo cover hooks, left rear coil boot stuck, hub bearing right side, weather strip torn, exterior door trim chrome peeling, broken cargo cover holders, broken left rear coil boot stuck, torn weather strip, faulty hood lock would not open, knocking noise on the driver's side on right turns, the front windows were noisy at highway speeds, the rear bumper on the right side was loose, the steering wheel rubbed the column when turning, the remote didn't always open the driver door, the seat did not give the consumer enough leg room, the ash tray was not properly fit, the brakes would grab and vibrate when stopping and releasing, the front end was bumpy, when the consumer would turn the vehicle he felt he could lose control, at times the vehicle would display a fast start and on others times would be slugglish and would not take off, the transmission did not respond fast enough and the consumer would have to wait for passing gears to engage, the windshield would fog on the outside when the temperature was colder on the inside, the driver side spark plug boot closest to the drivers side was defective and did not come out with the coil, and the passenger seat handle would fall each time someone would attempt to get in the vehicle. the service dealer was not able to determine exactly where the knocking noise was coming from under the front end on right turns and suggested that isuzu should be responsible. the consumer stated that the purchase sticker displayed 55% usa/canada parts content. *sc *jb | |||
| 06/15/2003 | 200 | 4 | 02/28/2003 |
| When driven at highway speeds, the steering vibrated. the driveshaft was replaced, and the problem still recurred. *ak when the vehicle was backed up, a thump was felt on every revolution on the drivers side. the axles were replaced, but the problem remained the same. the consumer felt a loss of control with the vehicle on turns, and a squeaking sound had come from the tires due to pitted rotors. *scc *jb | |||
| 06/01/2001 | 3 | ||
| When the vehicle was started, the gas gauge would go pass empty and caused the engine light to appear, when going over bumps the vehicle would swing out (almost lost control), when the speed goes up to 60 mph the front end vibrates, and when a right turn was made, a cracking noise was heard. the dealer could not duplicate. *mr scc | |||
| 02/10/2003 | 0 | ||
| Front grill inside paint peel. no information as to when this will be corrected front drivers side tire produces lots of noise. requirement for re-alignment refused by dealership with statement of only done at 7500 miles company maintains that this can be accomplished and dealership wrong. advised dealership of requirement got shrug. will not resolve extreme toe in of front tires. right and left mirrors were ordered. paint does not match vehicle. also scratch on vehicle mirror. awaiting replacement. has been 8 weeks since order has been placed no information for coming from dealership. had to approach in person to get information of i do not know gas tank overflow valve is bent. another vehicle same year and make has same problem. problem identified as with above no resolution by dealership. when vehicle purchased all fluid levels almost drained including oil, anti-freeze, brake, power steering, and etc. air had to be also rechecked and inflated to correct psi. check sheet was conducted but not followed. replacement fluid had to be purchased and filled by owner. rear window leaked water. replaced by dealership. had to wait 4 weeks plus for parts. right rear passenger side of vehicle has creak noise when some type of bump or change in turning. identified but not resolved. maybe not correctly tightened to spec's under carriage of vehicle is not totally covered in paint or under coating. identified but not resolved. rust color on inside of compartment around connections. identified. response that is natural for this type of connection solvent ???? dealership installed roof rack. creation of a great deal of noise. identified problem. dealership response i have to pay axiom rep identified that this was not my responsibility and had dealership fix. only one side corrected, other side failed. *nlm | |||
| SUSPENSION - FRONT | |||
| 07/22/2005 | 68000 | 3 | 10/12/2002 |
| Vibrations in the front end. i have replaced the tires and had them balanced 3 times. i also had them replace the tires again. front hubs were leaking and they said this was normal. this truck is not stable. *jb | |||
| 09/09/2003 | 1 | ||
| Car vibrates at hwy speeds (usually around 70 mph). have had tires balanced 7 times, tires replaced, front bearings repacked, alignment adjusted. problem still persists.*ak | |||
| 08/31/2002 | 0 | 4 | |
| When we bought the vehicle (same day) we noticed a vibration. a few days after the purchase, the dealer balanced the tires, and on the way home we noticed that the problem was not fixed. (09/04/02). we were not able to get back to the dealer immediately, but they were informed. on 9-19-02 it was brought back in and they replaced the right rear axle and axle bearing and replaced a tire and it was not fixed again. on 9-20-02, they replaced the driveshaft, and the problem was still there. the problem worsened, and was now involving the brakes. it was brought in on 10-11-02 and they found rear brake pads heavily glazed, drums warped and they claimed we may have drove w/the emergency brake on (its an automatic, and we did not). not long after that, the problem was back. we informed the same dealership and the isuzu rep told us that as for as he was concerned the vehicle was fixed and he will no longer try to fix this problem. this was ted russell isuzu dealership in knoxville, tn. a couple months later we moved to alpharetta, ga and the problem got extremely worse (brakes). we brought it to carl black isuzu. they were very friendly and concerned about the problem. again they found the rear axles were out of round, brakes out of round, and turned both rotors. this was found on feb. 27 2003 and was changed on march 18, 2003. the mileage on the vehicle at this time was around 12,000. my vehicle now has 18,000 miles and of course the problem has been back for a while, but this time the abs light is now on. we are going to see what happens now. my wife drives this vehicle along w/our 2 children. something needs to be done about this vehicle...... *ph **consumer requests callback from odi investigator** | |||
| 06/24/2003 | 1 | 04/06/2002 | |
| 2002 isuzu axiom purchased april 2002....after a few months, vehicle taken back many times for vibrations while driving and three times to date for leaking grease from right front wheel. sept 2002. rack & pinion was found defective and was replaced. wheels were balanced many times by dealer and also aligned. rear rotors were resurfaced in dec 2002 and front rotors were replaced in march 2003. front tires are worn unevenly, dealer cannot explain why. these are new tires that dealer put on vehicle in oct 2002 to eliminate vibrations. wheels were balanced and alignment done again last week to try to resolve problems.(i paid for this service) dealer cannot identify what is causing problems and at this time they refuse to do anything under the warranty to rectify problems of vibrations. i need help please. i feel very unsafe driving this vehicle especially more now since front tires are worn unevenly. dealer tried on many attempts to resolve problems and still cannot fix the problems. *jb | |||
| 02/09/2001 | |||
| While driving at 55 mph, vehicle front end started to vibrate. please provide more details. ts | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 05/01/2004 | 20000 | 4 | 07/07/2003 |
| Also have loud creaking noise from underneath the front side of vehicle when turning left, right, or going over small bumps. problem fixed once out of 4 dealerships that were tried. noise went away after service tech tightened bolts connecting the cross bar/beam to the 2 long torque bars that run down the length of vehicle. after 1 month, problem came back, was fixed again, and then came back again. after 4 revolutions of this, problem persists today. vehicle's frame felt tighter when making turns during the period where problem was fixed as compared to when the noise was present. the longer the noise exists, the looser the frame feels, as well. additionally, a tar-like substance has been seeping out of all 4 doors since the summer of 2004. the isuzu dealership where i bought the car new from says that they are familiar with the problem from many other customers, the substance is used to secure a vapor seal inside each door panel, and isuzu will not warranty the cleaning or replacing of it. essentially exactly like tar itself, it melts when the vehicle is parked under direct sun. due to the large quantity, it becomes unavoidable when loading/unloading passengers or, in our case, small children in car seats. it has ruined the carpet, many of our clothes, and given us great heartburn. why won't isuzu warranty the cleaning and replacement of this faulty material? most all manufacturers have some type of vapor/water seal and you will not find tar leaking out of their vehicles. *nm | |||
| SUSPENSION - REAR | |||
| 10/18/2009 | 115000 | 1 | |
| Failure of rear suspension lower link component drivers side from frame due to corrosion, caused vehicle to spin 180 degrees, in light traffic, no collision. vehicle had to be towed, speed was 30-35mph, rain, cranberry highway rt 28 in wareham ma, vehicle is 2002 isuzu axiom, appox, 115,000 miles, i understand that there is an investigation on this problem. there appears to be more than normal amounts of corrosion on frame and components, vehicle is in for repair at towers service center,606 macarthur blvd, rt28 pocasset ma 02559 once this vehicle is inspected on a lift i expect there will be other issues to address. also, this vehicle was due to travel to the state of ri at 60-65mph by my daughter to school at uri. i would hate to think what the outcome would have been at that speed these vehicles are prone to corrosion and should be carefully inspected, over the last few years the dealers are far and few between they no longer produce private vehicles just commercial trucks, one might ask why. thank you, i shall get in touch with a dealer about this as it just happened today please chase this company down i'm sure i'm not the only person having problems like this again thank you for help | |||
| 01/01/2002 | 1 | 07/01/2001 | |
| The vehicle is very unstable at any speed when you take a bump on the road, it start swinging it difficult to matain high speed on this condition. the brakes sounds everytime is used.*ak | |||