Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| SUSPENSION | ||||||
| PE09030 | ISUZU MANUFACTURING SERVICES OF AMERICA | 06/16/2009 | 12/08/2009 | REAR SUSPENSION LOWER LINK FAILURE | ||
| During preliminary evaluation pe09-030, isuzu motors america, inc (isuzu) noted two primary differences once the rear suspension lower link separation occurs between the alleged defect (separation of the lower link from the frame) of this investigation and a safety defect involving lower link separation from the rear axle addressed by isuzu in safety recall 00v-058.in the case of the defect condition identified in recall 00v-058, isuzu stated that the attachment bolt could detach fully, causing separation of the lower link from the rear axle possibly creating a loss of vehicle control. isuzu also stated that this condition occurs early in the service life of the vehicle.in this investigation isuzu noted lower link separation from the frame is a progressive corrosion issue with prior warning to consumers.isuzu also stated that in the event of a lower link separation from the frame, the vehicle is still controllable and can be safely stopped. the office of defect investigation (odi) analyzed complaint data provided by isuzu and america honda motor company, inc (honda), as well as vehicle owner questionnaires submitted to odi from consumers.in total, there were 60 unique reports of lower link separations from the frame including 1 alleged crash and 7 loss of vehicle control incidents that may be related to the alleged defect.most of these complaints indicated that there was no warning prior to the link separation.this preliminary evaluation has been upgraded to an engineering analysis (ea09-018) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles. | ||||||
| SUSPENSION - REAR | ||||||
| PE09030 | ISUZU MANUFACTURING SERVICES OF AMERICA | 06/16/2009 | 12/08/2009 | REAR SUSPENSION LOWER LINK FAILURE | ||
| During preliminary evaluation pe09-030, isuzu motors america, inc (isuzu) noted two primary differences once the rear suspension lower link separation occurs between the alleged defect (separation of the lower link from the frame) of this investigation and a safety defect involving lower link separation from the rear axle addressed by isuzu in safety recall 00v-058.in the case of the defect condition identified in recall 00v-058, isuzu stated that the attachment bolt could detach fully, causing separation of the lower link from the rear axle possibly creating a loss of vehicle control. isuzu also stated that this condition occurs early in the service life of the vehicle.in this investigation isuzu noted lower link separation from the frame is a progressive corrosion issue with prior warning to consumers.isuzu also stated that in the event of a lower link separation from the frame, the vehicle is still controllable and can be safely stopped. the office of defect investigation (odi) analyzed complaint data provided by isuzu and america honda motor company, inc (honda), as well as vehicle owner questionnaires submitted to odi from consumers.in total, there were 60 unique reports of lower link separations from the frame including 1 alleged crash and 7 loss of vehicle control incidents that may be related to the alleged defect.most of these complaints indicated that there was no warning prior to the link separation.this preliminary evaluation has been upgraded to an engineering analysis (ea09-018) to further assess the scope, frequency and risk to motor vehicle safety of the alleged defect in the subject vehicles. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/17/2012 | 53123 | ||
| Tl-the contact owns a 2001 isuzu rodeo sport. the contact stated that after receiving notification of nhtsa campaign i.d. 10v436000 (suspension:rear), the vehicle was taken to the dealer for recall repairs. after inspecting the vehicle, the dealer advised the contact that the rust on the frame was too excessive and could not be repaired. in addition, the dealer advised the contact that the vehicle was unsafe to drive. the vehicle was not repaired. the failure mileage was 53,123. pmb | |||
| 08/17/2012 | 53123 | ||
| Tl-the contact owns a 2001 isuzu rodeo sport. the contact stated that after receiving notification of nhtsa campaign i.d. 10v436000 (suspension:rear), the vehicle was taken to the dealer for recall repairs. after inspecting the vehicle, the dealer advised the contact that the rust on the frame was too excessive the and could not be repaired. in addition, the dealer advised the contact that the vehicle was unsafe to drive. the vehicle was not repaired. the failure mileage was 53,123. kmj | |||
| 06/15/2012 | 100000 | 1 | |
| I had a mechanic look at my truck because of an exhaust leak, while inspecting, he found a break/separation of the right frame where the forward mounting rear suspension bracket attaches. the left side of the frame is also rotted but not yet broken. i took it to an isuzu dealer in massachusetts, & they took pictures of the problem, then reported it to isuzu. i called isuzu's (800) help line to ask what they could do to repair my truck, they said nothing, they were not recalling that particular truck model but took my information. *tr | |||
| 06/15/2012 | 100000 | ||
| I had a mechanic look at my truck because of an exhaust leak, while inspecting, he found a break/separation of the right frame where the forward mounting rear suspension bracket attaches. the left side of the frame is also rotted but not yet broken. i took it to an isuzu dealer in massachusetts, & they took pictures of the problem, then reported it to isuzu. i called isuzu's (800) help line to ask what they could do to repair my truck, they said nothing, they were not recalling that particular truck model but took my information. | |||
| 02/25/2012 | 119000 | ||
| Tl* the contact owns a 2001 isuzu rodeo sport. while stopped at a traffic stop, the contact attempted to accelerate when she noticed that the rear wheels began to shake and the steering wheel became uncontrollable. the vehicle was taken to an independent mechanic for diagnostics. the mechanic stated that the rear control arm was fractured and the frame was corroded. the contact referenced nhtsa campaign id number: 10v436000 (suspension:rear) but was advised by the manufacturer that the vin was not included in the recall. the recall did not include the isuzu sport. the vehicle was not repaired. the approximate failure mileage was 119,000. | |||
| 02/25/2012 | 119000 | ||
| Tl- the contact owns a 2001 isuzu rodeo sport. while stopped at a traffic stop, the contact attempted to accelerate when she noticed that the rear wheels began to shake and the steering wheel became uncontrollable. the vehicle was taken to an independent mechanic for diagnostics. the mechanic stated that the rear control arm was fractured and the frame was corroded. the contact referenced nhtsa campaign id number: 10v436000 (suspension:rear) but was advised by the manufacturer that the vin was not included in the recall. the recall did not include the isuzu sport. the vehicle was not repaired. the approximate failure mileage was 119,000. kmj | |||
| 02/25/2012 | 119000 | ||
| Tl- the contact owns a 2001 isuzu rodeo sport. while stopped at a stop light the contact attempted to accelerate when she noticed the rear wheels began to shake and the steering wheel became uncontrollable. the vehicle was taken to an independent mechanic for diagnostic. the mechanic stated the rear control arm had fractured and the frame was corroded. there was a recall under nhtsa campaign id number: 10v436000 (suspension:rear) that may be related to the failure. the manufacturer was made aware of the failure and stated the vin was not included in the recall. the recall does not included the isuzu sport. the vehicle was not repaired. the approximate failure mileage was 119,000. ds | |||
| 01/20/2012 | 133000 | ||
| While driving on the toll road @ approx. 55 mph, the rear suspension snapped and the vehicle began to fishtail. luckily, i was able to slow down and regain control of the vehicle. i was able to proceed at approx 20 mph and exit the toll road. upon parking, i was able to examine the rear and saw that the complete rear suspension was rusted through and the drivers side snapped off. after having two mechanics look over the vehicle, we are being told it is not repairable. we also just purchased this vehicle used approx 3 months ago and are not sure what the next step should be. after doing some investigation online, i found that this was a recall and should have been fixed by the previous owners and now the recall time period has lapsed. | |||
| 10/06/2010 | 124000 | ||
| Rear suspension mount fell off due to rusted frame. isuzu owner support: using misdirection and strong arm tactics to delay and avoid resolution of nhtsa safety recall. unethical practice. filing small claims suit. | |||
| 10/02/2011 | 139000 | ||
| Tl* the contact owns a 2001 isuzu rodeo sport. while driving approximately 30 mph, the contact noticed that the steering wheel began to sway from left to right and a noise was heard from the rear of the vehicle. the contact was able to stop the vehicle and noticed a bracket hanging from the rear suspension. the vehicle was towed to the contacts home and was not taken to the dealer for diagnostic testing or repairs. the vehicle was not repaired. the approximate failure mileage was 139,000. | |||
| 10/06/2010 | 124000 | ||
| Rear suspension mount fell off due to rusted frame. isuzu owner support: using misdirection and strong arm tactics to delay and avoid resolution of nhtsa safety recall. unethical practice. filing small claims suit. | |||
| 10/02/2011 | 139000 | ||
| Tl- the contact owns a 2001 isuzu rodeo sport. while driving approximately 30 mph, the contact noticed that the steering wheel began to sway from left to right and a noise was heard from the rear of the vehicle. the contact was able to stop the vehicle and noticed a bracket hanging from the rear suspension. the vehicle was towed to the contacts home and was not taken to the dealer for diagnostic testing or repairs. the vehicle was not repaired. the approximate failure mileage was 139,000. kmj | |||
| 10/06/2010 | 124000 | ||
| Rear suspension mount fell off due to rusted frame. isuzu owner support: using misdirection and strong arm tactics to delay and avoid resolution of nhtsa safety recall. unethical practice. filing small claims suit. | |||
| 10/02/2011 | 139000 | ||
| Tl- the contact owns a 2001 isuzu rodeo sport. while driving approximately 30 mph, the contact noticed that the steering wheel began to sway from left to right and a noise was heard from the rear of the vehicle. the contact was able to stop the vehicle and noticed a bracket hanging from the rear suspension. the vehicle was towed to the contacts home and was not taken to the dealer for diagnostic testing or repairs. the vehicle was not repaired. the approximate failure mileage was 139,000. kmj | |||
| 07/07/2011 | 113414 | ||
| Tl-the contact owns a 2001 isuzu rodeo sport. the contact stated while driving 25mph there was a noise and then the vehicle started swerving all over the place. as the vehicle pulled into a parking space the entire right side drop and then a snap the wheel was completely touching the wheel well. the vehicle was towed to a mechanic shop after inspection informed her that the stabilizer bar rusted completely off the frame. the manufacturer was contacted who informed her that her vehicle was not covered under the recall or warranty. they offered no other assistance. the failure mileage was 113,414...mw | |||
| 10/10/2008 | 52000 | ||
| Tl*the contact owns a 2001 isuzu rodeo sport. while driving approximately 30 mph on normal road conditions, the contact heard a loud noise. the vehicle began to sway uncontrollably without assistance. the contact immediately pulled over to the side of the road and called roadside assistance. a mechanic inspected underneath the vehicle and found that the torque was detached from the vehicle. also, the entire undercarriage was completely rusted and corroded. the vehicle was towed to the contact's residence and has not been repaired. the vin was unknown. the failure and current mileages were 52,000. | |||
| SUSPENSION - REAR | |||
| 05/02/2012 | 116000 | 1 | |
| 2001 isuzu rodeo sport. consumer states corrosion frame cracks *tgw the consumer stated a recall was issued for the 4-door models, but not the 2-door models. | |||