Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | ||||||||||||||||
| 09V117000 | CHRYSLER LLC | from 09/10/2002 to 06/30/2004 | V (Vehicle) | 103409 | 11/23/2009 | MFR | CHRYSLER GROUP LLC | 04/09/2009 | 04/08/2009 | |||||||
| Defect Summary | Chrysler is recalling 103,409 my 2001-2004 jeep grand cherokee vehicles with heated seats and with chrysler recall no. 06v-197 completed (03-04 my) or seat heater elements service replacement (01-02 my). the front seat electric heater elements could overheat. | |||||||||||||||
| Consequence Summary | Overheating could potentially cause a fire or injury. | |||||||||||||||
| Corrective Summary | Dealers will replace the front seat heater elements free of charge. the recall began on november 23, 2009. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler recall no. j14.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||||
| 0800401B | 12/20/2001 | 0800401A | 629137 | On some vehicles the heated seat may be inoperative due to an open circuit in the seat cushion heating element. *tt | 03/27/2002 |
| 0800401A | 11/16/2001 | 0800401 | 628181 | A condition may exist where the heated seat may be inoperative due to an open circuit in the seat cushion heating element. *tt | 03/06/2002 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 12/03/2012 | 1 | ||
| While attempting to repair both driver's and passenger's seat warmer system that was no longer working, i discovered that the factory installed heated seats had apparently shorted out and caused the foam cushion in each of the seats to catch fire. the wiring had burned a hole approximately 4 inches long and 1-2 inches deep. fortunately, the fire did not spread far within the seat. upon doing an online search, it appears that this is a very common problem. *tr | |||
| 12/03/2012 | |||
| While attempting to repair both driver's and passenger's seat warmer system that was no longer working, i discovered that the factory installed heated seats had apparently shorted out and caused the foam cushion in each of the seats to catch fire. the wiring had burned a hole approximately 4 inches long and 1-2 inches deep. fortunately, the fire did not spread far within the seat. upon doing an online search, it appears that this is a very common problem. | |||
| 01/15/2004 | 20000 | ||
| Tl-the contact owns a 2001 jeep grand cherokee. while parked, the contact activated the front driver's side heated seat mechanism but the heating element failed to function. there was a recall associated with the failure under nhtsa campaign id number 09v117000 (seats:front assembly:seat heater/cooler) however, the contact's vin was not included in the recall campaign. the vehicle was not repaired. the contact mentioned that in 2004, the dealer replaced the front driver's seat heating element. the manufacturer was notified of the recent problem. the approximate failure mileage was 20,000. the vin was unavailable. kmj | |||
| 01/15/2004 | 20000 | ||
| Tl-the contact owns a 2001 jeep grand cherokee. while parked, the contact to activated the front driver's side heated seat mechansim; however there was no response. the heating element failed to function. there was a recall associated with nhtsa campaign id number 09v117000 (seats:front assembly:seat heater/cooler); however the vin was not included. the vehicle had not been repaired for the most recent failrue. in 2004, the dealer replaced the front driver's seat heating element. the manufactuer was notified of the problem. the approximate failure mileage was 20,000. the vin was unavailalbe. js | |||
| 06/03/2011 | 150000 | 1 | |
| The driver's side seat bracket broke on the right side while driving with no apparent reason. the seat on the right side now slumps down to the right with a terrible angle. driving the jeep now means one has to sit @ very uncomfortable manner and constantly be on guard to not move or the seat will rock. *tr | |||
| 06/03/2011 | 150000 | ||
| The driver's side seat bracket broke on the right side while driving with no apparent reason. the seat on the right side now slumps down to the right with a terrible angle. driving the jeep now means one has to sit @ very uncomfortable manner and constainly be on guard to not move or the seat will rock. | |||
| 07/27/2012 | 156000 | 1 | |
| Driver's seat was wobbling. my husband took it out and found one metal fitting that bolts seat to frame totally broke and another one cracked. this is our son's vehicle and we are concerned about his safety in this vehicle. in much research, there are many, many more with the same problem. we live in a city where rear end collisions are not uncommon. this is a severe safety problem. does someone have to die before a recall of this? *tr | |||
| 07/27/2012 | 156000 | ||
| Driver's seat was wobbling. my husband took it out and found one metal fitting that bolts seat to frame totally broke and another one cracked. this is our son's vehicle and we are concerned about his safety in this vehicle. in much research, there are many, many more with the same problem. we live in a city where rear end collisions are not uncommon. this is a severe safety problem. does someone have to die before a recall of this? | |||
| 01/20/2011 | |||
| The driver seat metal base has broken in 2 parts on both sides. the drivers seat is loose and i cant find any replacement. | |||
| 12/01/2011 | 130000 | ||
| The front drivers side and rear passengers side bolts on the frame of the driver's seat have pulled through the frame, causing a constant rocking and causing the seat to lean very far back. this is very unsafe. after searching for a replacement seat, i found that this is a very common problem on the 2001 jeep grand cherokee. | |||
| 12/21/2011 | 109000 | ||
| The drivers seat is broken. the break appears to be somewhere between the seat and the frame, probably at the brackets. this is both a safety issue (seat could break off in a collision) and a comfort issue (the seat is crooked, causing back issues and discomfort). | |||
| 12/20/2010 | 96000 | ||
| Tl* the contact owns a 2001 jeep grand cherokee limited. the contact was driving 60 mph when the front driver side seat warmer became excessively hot. the vehicle was taken to the dealer where the dealer confirmed that the heater switch had burned out the heating core. the contact also stated that the vent doors failed to open, causing the heating and air conditioning units to fail. the vehicle was taken to the dealer again where the failure was confirmed. the manufacturer was contacted and they advised that vin did not qualify for a repairs under nhtsa campaign id number:09v117000 (seats:front assembly:seat heater/cooler). the vehicle was not repaired. the failure and the current mileages were 96,000. | |||
| 12/20/2010 | 96000 | ||
| Tl- the contact owns a 2001 jeep grand cherokee limited. the contact was driving 60 mph when the front driver side seat warmer became excessively hot. the vehicle was taken to the dealer where the dealer confirmed that the heater switch had burned out the heating core. the contact also stated that the vent doors failed to open, causing the heating and air conditioning units to fail. the vehicle was taken to the dealer again where the failure was confirmed. the manufacturer was contacted and they advised that vin did not qualify for a repairs under nhtsa campaign id number:09v117000 (seats:front assembly:seat heater/cooler). the vehicle was not repaired. the failure and the current mileages were 96,000. kmj | |||
| 10/06/2011 | 120000 | ||
| The driver seat of my 2001 jeep grand cherokee has broken numerous times and they all broke from the same exact place. bottom frame of the driver seat is not strong enough. when the single nut pokes through the fram and cracks the seat fram overtime the whole seat's frame is bent and the seat becomes unusable. | |||
| 12/19/2010 | 80000 | ||
| Tl* the contact owns a 2001 jeep grand cherokee. the contact stated the drivers seat had hot spots and burned him while driving. the front seat electric heater elements overheated. the dealer was not notified of the failure. the manufacturer was notified and stated that his vin was not included in nhtsa recall campaign id number: 09v117000, seats: front assembly: seat heater/cooler. they manufacturer offered no additional assistance. the failure mileage was 80,000. | |||
| 12/19/2010 | 80000 | ||
| Tl- the contact owns a 2001 jeep grand cherokee. the contact stated the drivers seat had hot spots and burned him while driving. the front seat electric heater elements overheated. the dealer was not notified of the failure. the manufacturer was notified and stated that his vin was not included in nhtsa recall campaign id number: 09v117000, seats: front assembly: seat heater/cooler. they manufacturer offered no additional assistance. the failure mileage was 80,000. rvk | |||
| 12/19/2010 | 80000 | ||
| Tl-the contact owns a 2001 jeep grand cherokee. the contact stated the driver side seat has hot spots and burnt him while driving. the front seat electric heater elements had overheated. the dealer was not notified. the manufacturer was notified and stated his vin was not included in the recall. the nhtsa campaign id number: 09v117000, component: seats: front assembly: seat heater/cooler. they offered no other assistance. the failure mileage was 80,000. mw | |||
| 09/05/2009 | 50000 | ||
| Tl* the contact owns a 2001 jeep grand cherokee. while seated in the front drivers side seat the heated seat overheated and stopped functioning. there was a recall under nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) that may be related to the failure. the dealer was made aware of the failure and stated the vin was not included in the recall. the approximate failure mileage was 50,000. | |||
| 09/05/2009 | 50000 | ||
| Tl- the contact owns a 2001 jeep grand cherokee. while seated in the front drivers side seat the heated seat overheated and stopped functioning. there was a recall under nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) that may be related to the failure. the dealer was made aware of the failure and stated the vin was not included in the recall. the approximate failure mileage was 50,000. rvk | |||
| 09/05/2009 | 50000 | ||
| Tl- the contact owns a 2001 jeep grand cherokee. while seated in the front drivers side seat the contact noticed the heater in the seat had overheated. the electronic heater seat stopped functioning. there was a recall under nhtsa campaign id number: 09v117000 (seats:front assembly:seat heater/cooler) that may be related to the failure. the dealer was made aware of the failure and stated the vin was not included in the recall. the approximate failure mileage was 50,000. ds | |||
| 09/11/2001 | 9900 | ||
| 2001 jeep cherokee over heated seat driver side burn out .......replaced , under warranty, with defective part, same issue recurring burning coil.....also, back up lites don t work ........replaced under warranty, with ....defective ...same reoccurring ...told no longer under warranty and my problem...$500 plus $1300...for identical repair as warranty work already done and replaced with same defective parts... ...dates and milage when authorized jeep dealers did work or denied warranty on same issues is recorded and on file, and estimated by me at this time...but recorded....by dealers, and in my file | |||
| 06/30/2011 | 150000 | ||
| Drivers seat bracket failure for jeep grand cherokee 1999-2004. due to poor design the brackets which hold the seat to the floor board will break free and can cause seat to break free while driving. this is a common issue which the manufacture is aware of and chooses to do nothing. when the bracket fails the whole seet must be removed and the bracket replaced. | |||
| 07/01/2009 | 80000 | ||
| The driver's side seat is not securely anchored to the vehicle. upon inspection it is obvious the manufacturer used poor welding or has instituted a poor design to anchor the seat properly. the seat itself is still in good condition, however, it rocks unsafely and will not provide adequate protection in the event of an accident. apparentely this fault is well documented by other jeep owners as evidenced by the tesitmonials found at http://vlane.com/poll/30. the seat integrity was compromised by employees at jim click jeep in tucson, az, after i had the vehicle serviced for a transmission fluid change. i noticed it rocked unstably after they returned the vehicle to me and rather then address it with them immediately, i drove the vehicle off the lot since they had taken longer than promised to service my jeep and i was late for an appointment. when i called the service department later, they said it happens all the time to vehicles like mine, confirmed there was no recall to fix them, and they weren't liable for the repair. | |||
| 10/12/2010 | 195321 | ||
| Driver side seat frame broke while i was driving to correct the problem i took it to weld but its broken again!! | |||
| 01/01/2009 | 101000 | ||
| Drivers seat frame has broken on 2001 jeep grand cherokee larado | |||
| 05/07/2010 | 90000 | ||
| Driver side seat broke , metal used is very thin ,if it is welde , it probably will break again , very poor design , the seat needs to be replaced | |||
| 05/14/2009 | 130000 | ||
| Drivers seat frame has broken from normal use. | |||
| 05/07/2010 | 90000 | ||
| Driver side seat broke , metal used is very thin ,if it is welde , it probably will break again , very poor design , the seat needs to be replaced | |||
| 05/14/2009 | 130000 | ||
| Drivers seat frame has broken from normal use. | |||
| 05/07/2010 | 90000 | ||
| Driver side seat broke , metal used is very thin ,if it is welde , it probably will break again , very poor design , the seat needs to be replaced | |||
| 05/14/2009 | 130000 | ||
| Drivers seat frame has broken from normal use. | |||
| 06/23/2010 | 121000 | ||
| The front driver seat started squeaking and then it stopped working completely....will not move forward or backward.....just received an estimate to repair the seat.....$1200 (christian brothers automotive) this is absolutley ridiculous....jeep needs to have a manual seat available for replacement of their flawed electronic seat. | |||
| 11/01/2009 | 90000 | ||
| Tl* the contact owns a 2001 jeep grand cherokee laredo. the contact stated that the front driver seat had become detached. the vehicle was taken to the dealer who stated that the defective seat needed to be replaced but there were no parts available since the seat was on backorder. the manufacturer was contacted who did not offer any assistance because the vehicle was not under warranty. the vehicle was not repaired. the failure mileage was 90,000 and the current mileage was 170,000. | |||
| 11/01/2009 | 90000 | ||
| Tl - the contact owns a 2001 jeep grand cherokee laredo. the contact stated that the front driver seat had become detached. the vehicle was taken to the dealer who stated that the defective seat needed to be replaced but there was no parts available since the seat was in back order. the manufacturer was contacted who did not offered any assistance since the vehicle was not under warranty. the vehicle was not repaired. the failure mileage was 90,000 and current mileage was 170,000. pm | |||
| 06/05/2006 | 90000 | ||
| Filing a common complaint related to a flaw in the manufacturing of the jeep grand cherokee front seats. most occur in the 1999-2004 models. the metal that attaches the seat to the floor is flimsy and has broken. it makes the seat wobbly and will lead to my legs hitting the steering wheel and possibly cause a wreck. this is a fatal flaw from jeep/chrysler. | |||
| 03/01/2011 | 150000 | ||
| Tl* the contact owns a 2001 jeep grand cherokee. the contact stated that the driver seat had become extremely wobbly and unsecure over a course of time. while driving approximately 45 mph and attempting a left turn, the driver seat fractured and the contact was shifted onto the passenger side of the vehicle while driving. the vehicle was not repaired and the manufacturer was not notified of the failure. the vin was unavailable. the current and failure mileage was 150,000. | |||
| 03/01/2011 | 150000 | ||
| Tl-the contact owns a 2001 jeep grand cherokee. the contact stated that he noticed the driver seat had been wobbly for some time. while driving approximately 45 mph and making a left turn, the driver seat broke suddenly and the contact ended up on the passenger side. the vehicle had not been repaired. the manufacturer had not been notified. the vin was unavailable. the current and failure mileages were 150,000-bk | |||
| 11/12/2010 | 130000 | ||
| 2001 jeep grand cherokee limited 10 way power seat - twice failed. once at about 75000 miles and again at 130000 miles. driver's side seat frame broken on 2001 grand cherokee, causing sudden abrupt movement of the seat, and short term loss of vehicle control. fortunately, was able to regain control of vehicle without accident. to date, i have had to perform the following repairs to this seat: 1) weld lower seat frame twice due to metal fatique failure. poorly designed; too thin stock. 2) weld the seat back frame where it broke due to metal fatigue. again, too thin material. 3) seat heater shorted out, caused small burn area on the lower cushion. i repaired same. 4) both the back and bottom seat cushions are made of expanded foam rubber which has deteriated and torn in the seat frame area. this poorly designed seat is a serious safety defect, and there should be a mandatory recall. i have hit several websites recently and found literally hundreds of complaints on this very same issue. why has not the safety board required a recall? does someone have to die before action is taken? | |||
| 11/16/2004 | 90500 | ||
| On my 2001 jeep grand cherokee limited's driver side front seat, there are two metal peices that lift the seat up in the back. these two pieces have snapped off on me while driving down the road causing me to almost wreck my car. this not being bad enough, the back rest part of the seat twists to the right causing me to have to sit at an angle and making for a very akward ride. these things are not random things, they are happening alot with people who own these jeeps and i believe that chrysler should do something about it before alot of people are seriously hurt or killed!! | |||
| 12/01/2010 | 130000 | ||
| Front seat of 2001 jeep grand cherokee is unsafe. heard from numerous other jeep drivers that this is a problem with this model year. driving along and all of a sudden the chair breaks and becomes unsteady. causing me to have to try and pull of the road. the chair will now recline when you accelerate and flow forward upon breaking - which has its impact on gas/break pedals when applied. | |||
| 10/13/2010 | 145000 | ||
| I was backing up in a parking lot. the driver side seat snapped lose and i hit two cement baracades. badly denting my rear door. lucky there was not a person standing there, i was at a college. the seat had been rocking a bit. when i looked at it the seat mount the rear pivot point had completely broken off both sides. the mounts holding the seat to the mount were also broken. this seem to happen a lot and i could not fine a junk yard replacement.. dealers wanted $700-$1200 for the repair. i took the seat out and had it welded. i can no longer use the hoizontal or vertical seat ajustment but it tilts and goes back and forth. i have not tried to fix the back door yet. | |||
| 01/10/2010 | 135000 | ||
| Owner of 2001 jeep gr cherokee laredo. i wish to file this complaint about the driver's seat. started out with an annoying squeak and some popping on entrance, exit, acceleration, and braking of vehicle. within 1 mth of noticing this problem the front bolt broke away from the seat frame and metal then it went to the back right bolt. i have attempted to get this welded and was told it was too invoved, i tried searching the junk yards for a used seat and apparently these seats are hard to come by, and have also spoke with the dealership in regards to getting this fixed and i was quoted a price but told no guarantee with the repair and the part was on a backorder. to date i have not been able to find the replacement or fix causing me not to pass inspection (when the inspector got in to check something else he wound up in my son's car seat.). i have had to put wooden blocks underneath but it still rocks back and forth. | |||
| 09/20/2010 | 145000 | ||
| The driver seat on my 2001 grand cherokee has broken at 3 of the 4 attachment points and is not posing a safety problem. i am unable to find available replacement parts and have never encountered a problem like this in other vehicles. the metal has broken. | |||
| 06/01/2010 | 135000 | ||
| Drivers seat left front bolt broke right out of frame. seat now tips dangerously back and to the right. | |||
| 08/26/2010 | 115000 | ||
| I have owned a 2001 jeep grand cherokee laredo for 7 years and it has been a good car for me. a year ago my front seat broke off of the support beam and it is made of metal. i only way 180 lbs and have taken pretty good care of the car. after researching this online i have come to find out that this has happened to a lot of jeeps and they used cheap metal to save money. i will be the first to say i love jeep but this is dangerous for anybody riding in one. i only hope they do not use this method in newer models. it is very dangerous riding around in a seat that is not hooked to the car correctly. i had a friend weld the the seat back to the support but it was only a temporary fix as it has broken again. | |||
| 06/01/2010 | 135000 | ||
| Drivers seat left front bolt broke right out of frame. seat now tips dangerously back and to the right. | |||
| 08/26/2010 | 115000 | ||
| I have owned a 2001 jeep grand cherokee laredo for 7 years and it has been a good car for me. a year ago my front seat broke off of the support beam and it is made of metal. i only way 180 lbs and have taken pretty good care of the car. after researching this online i have come to find out that this has happened to a lot of jeeps and they used cheap metal to save money. i will be the first to say i love jeep but this is dangerous for anybody riding in one. i only hope they do not use this method in newer models. it is very dangerous riding around in a seat that is not hooked to the car correctly. i had a friend weld the the seat back to the support but it was only a temporary fix as it has broken again. | |||
| 04/16/2007 | 80000 | ||
| The metal holding seat to floor with bolts is stripped. | |||
| 08/26/2010 | 115000 | ||
| I have owned a 2001 jeep grand cherokee laredo for 7 years and it has been a good car for me. a year ago my front seat broke off of the support beam and it is made of metal. i only way 180 lbs and have taken pretty good care of the car. after researching this online i have come to find out that this has happened to a lot of jeeps and they used cheap metal to save money. i will be the first to say i love jeep but this is dangerous for anybody riding in one. i only hope they do not use this method in newer models. it is very dangerous riding around in a seat that is not hooked to the car correctly. i had a friend weld the the seat back to the support but it was only a temporary fix as it has broken again. | |||
| 04/16/2007 | 80000 | ||
| The metal holding seat to floor with bolts is stripped. | |||
| 08/26/2010 | 115000 | ||
| I have owned a 2001 jeep grand cherokee laredo for 7 years and it has been a good car for me. a year ago my front seat broke off of the support beam and it is made of metal. i only way 180 lbs and have taken pretty good care of the car. after researching this online i have come to find out that this has happened to a lot of jeeps and they used cheap metal to save money. i will be the first to say i love jeep but this is dangerous for anybody riding in one. i only hope they do not use this method in newer models. it is very dangerous riding around in a seat that is not hooked to the car correctly. i had a friend weld the the seat back to the support but it was only a temporary fix as it has broken again. | |||
| 04/16/2007 | 80000 | ||
| The metal holding seat to floor with bolts is stripped. | |||
| 09/01/2010 | 90000 | ||
| The frame holding the driver's seat is very flimsy and has broken in 3 of 4 places holding the seat. the 4th location has not yet broken all the way through but a crack has begun. the vehicle is not safely drivable and is parked until i can find replacement parts. many people have reported this same problem. why has nothing been done? the problem starts as a squeak, then a crack, then the seat is tilted and ultimately the breaks happen at all 4 corners of the seat frame. a crack at all 4 corners will allow the seat, and the driver, to fall back too far to reach the steering wheel and brakes. this is very dangerous. | |||
| 09/10/2010 | |||
| My driver seat is broke in my 2001 jeep grand cherokee | |||
| 09/01/2010 | 90000 | ||
| The frame holding the driver's seat is very flimsy and has broken in 3 of 4 places holding the seat. the 4th location has not yet broken all the way through but a crack has begun. the vehicle is not safely drivable and is parked until i can find replacement parts. many people have reported this same problem. why has nothing been done? the problem starts as a squeak, then a crack, then the seat is tilted and ultimately the breaks happen at all 4 corners of the seat frame. a crack at all 4 corners will allow the seat, and the driver, to fall back too far to reach the steering wheel and brakes. this is very dangerous. | |||
| 09/10/2010 | |||
| My driver seat is broke in my 2001 jeep grand cherokee | |||
| 09/01/2010 | 90000 | ||
| The frame holding the driver's seat is very flimsy and has broken in 3 of 4 places holding the seat. the 4th location has not yet broken all the way through but a crack has begun. the vehicle is not safely drivable and is parked until i can find replacement parts. many people have reported this same problem. why has nothing been done? the problem starts as a squeak, then a crack, then the seat is tilted and ultimately the breaks happen at all 4 corners of the seat frame. a crack at all 4 corners will allow the seat, and the driver, to fall back too far to reach the steering wheel and brakes. this is very dangerous. | |||
| 09/10/2010 | |||
| My driver seat is broke in my 2001 jeep grand cherokee | |||
| 09/01/2010 | 90000 | ||
| The frame holding the driver's seat is very flimsy and has broken in 3 of 4 places holding the seat. the 4th location has not yet broken all the way through but a crack has begun. the vehicle is not safely drivable and is parked until i can find replacement parts. many people have reported this same problem. why has nothing been done? the problem starts as a squeak, then a crack, then the seat is tilted and ultimately the breaks happen at all 4 corners of the seat frame. a crack at all 4 corners will allow the seat, and the driver, to fall back too far to reach the steering wheel and brakes. this is very dangerous. | |||
| 09/10/2010 | |||
| My driver seat is broke in my 2001 jeep grand cherokee | |||
| 09/01/2010 | 90000 | ||
| The frame holding the driver's seat is very flimsy and has broken in 3 of 4 places holding the seat. the 4th location has not yet broken all the way through but a crack has begun. the vehicle is not safely drivable and is parked until i can find replacement parts. many people have reported this same problem. why has nothing been done? the problem starts as a squeak, then a crack, then the seat is tilted and ultimately the breaks happen at all 4 corners of the seat frame. a crack at all 4 corners will allow the seat, and the driver, to fall back too far to reach the steering wheel and brakes. this is very dangerous. | |||
| 09/10/2010 | |||
| My driver seat is broke in my 2001 jeep grand cherokee | |||
| 01/01/2009 | 120000 | ||
| My drivers side front seat on my jeep grand cherokee broke, we had it welded back twice, but the entire track and the back of the seat are broken. it's very unsafe to drive and apparently this is very common on these jeeps. i don't understand how jeep can make a vehicle with such an unsafe part. it really should be recalled. i know of a poll for this particular defect and 1703 people have signed that the same thing has happened to them. | |||
| 08/15/2005 | 100000 | ||
| Approximately 5 years ago, the heat stopped working on the passenger side of my 2001 jeep grand cherokee. then last year, the heat and a/c stopped working completely. this makes for very dangerous driving conditions as visibilty is greatly reduced at times. its too costly for me to repair myself. it appears that this is a problem for most of these vehicles and i can't understand why something hasn't been done about it. also, the passenger side seat heating element stopped working after it apparently shorted out, luckily, no fire occurred. and the hydraulics through out the vehicle have stopped working and i noticed this when first the hood came down on my head and then the rear window! i've also had to replace the engine and it was due to problems with the coolant/hydraulic fan...at a price tag of $4000.00... | |||
| 03/15/2010 | |||
| 2001 jgc driver seat is broken. when i took my jeep in to have rear axle worked on it came back with the driver seat rocking back to the right and forward to the left. the mechanic says he didn't do it but that they eventually wear out like that. i don't recall my seat rocking back and forth before i brought it to him. after checking with other jeep owners i have been told they have the same problem with the driver seat. it makes driving uncomfortable and i'm now noticing problems with my lower back and hip. | |||
| 08/15/2005 | 100000 | ||
| Approximately 5 years ago, the heat stopped working on the passenger side of my 2001 jeep grand cherokee. then last year, the heat and a/c stopped working completely. this makes for very dangerous driving conditions as visibilty is greatly reduced at times. its too costly for me to repair myself. it appears that this is a problem for most of these vehicles and i can't understand why something hasn't been done about it. also, the passenger side seat heating element stopped working after it apparently shorted out, luckily, no fire occurred. and the hydraulics through out the vehicle have stopped working and i noticed this when first the hood came down on my head and then the rear window! i've also had to replace the engine and it was due to problems with the coolant/hydraulic fan...at a price tag of $4000.00... | |||
| 03/15/2010 | |||
| 2001 jgc driver seat is broken. when i took my jeep in to have rear axle worked on it came back with the driver seat rocking back to the right and forward to the left. the mechanic says he didn't do it but that they eventually wear out like that. i don't recall my seat rocking back and forth before i brought it to him. after checking with other jeep owners i have been told they have the same problem with the driver seat. it makes driving uncomfortable and i'm now noticing problems with my lower back and hip. | |||
| 05/01/2010 | |||
| 2001 jeep grand cherokee laredo driver seat is broken. squeaked a little at fist, then just broke into pieces. the seat is not even attached to the base anymore. very dangerous. no one has the part. dealership says that seat comes in individual parts totaling $2300 + $99 labor. ridiculous! two of the needed parts are discontinued. ridiculous!! | |||
| 08/15/2005 | 100000 | ||
| Approximately 5 years ago, the heat stopped working on the passenger side of my 2001 jeep grand cherokee. then last year, the heat and a/c stopped working completely. this makes for very dangerous driving conditions as visibilty is greatly reduced at times. its too costly for me to repair myself. it appears that this is a problem for most of these vehicles and i can't understand why something hasn't been done about it. also, the passenger side seat heating element stopped working after it apparently shorted out, luckily, no fire occurred. and the hydraulics through out the vehicle have stopped working and i noticed this when first the hood came down on my head and then the rear window! i've also had to replace the engine and it was due to problems with the coolant/hydraulic fan...at a price tag of $4000.00... | |||
| 03/15/2010 | |||
| 2001 jgc driver seat is broken. when i took my jeep in to have rear axle worked on it came back with the driver seat rocking back to the right and forward to the left. the mechanic says he didn't do it but that they eventually wear out like that. i don't recall my seat rocking back and forth before i brought it to him. after checking with other jeep owners i have been told they have the same problem with the driver seat. it makes driving uncomfortable and i'm now noticing problems with my lower back and hip. | |||
| 05/01/2010 | |||
| 2001 jeep grand cherokee laredo driver seat is broken. squeaked a little at fist, then just broke into pieces. the seat is not even attached to the base anymore. very dangerous. no one has the part. dealership says that seat comes in individual parts totaling $2300 + $99 labor. ridiculous! two of the needed parts are discontinued. ridiculous!! | |||
| 08/15/2005 | 100000 | ||
| Approximately 5 years ago, the heat stopped working on the passenger side of my 2001 jeep grand cherokee. then last year, the heat and a/c stopped working completely. this makes for very dangerous driving conditions as visibilty is greatly reduced at times. its too costly for me to repair myself. it appears that this is a problem for most of these vehicles and i can't understand why something hasn't been done about it. also, the passenger side seat heating element stopped working after it apparently shorted out, luckily, no fire occurred. and the hydraulics through out the vehicle have stopped working and i noticed this when first the hood came down on my head and then the rear window! i've also had to replace the engine and it was due to problems with the coolant/hydraulic fan...at a price tag of $4000.00... | |||
| 03/15/2010 | |||
| 2001 jgc driver seat is broken. when i took my jeep in to have rear axle worked on it came back with the driver seat rocking back to the right and forward to the left. the mechanic says he didn't do it but that they eventually wear out like that. i don't recall my seat rocking back and forth before i brought it to him. after checking with other jeep owners i have been told they have the same problem with the driver seat. it makes driving uncomfortable and i'm now noticing problems with my lower back and hip. | |||
| 05/01/2010 | |||
| 2001 jeep grand cherokee laredo driver seat is broken. squeaked a little at fist, then just broke into pieces. the seat is not even attached to the base anymore. very dangerous. no one has the part. dealership says that seat comes in individual parts totaling $2300 + $99 labor. ridiculous! two of the needed parts are discontinued. ridiculous!! | |||
| 08/23/2010 | 102000 | ||
| Driver seat has broken, causing me to sway side to side when turning. this seems to be a very common issue with this model of jeep, and could definitely lead to a major wreck. i just bought the car used. wish i'd have noticed this problem during the test drive. | |||
| 07/24/2010 | 111800 | ||
| Driver's seat has broken off the floor mount in left front corner - the metal snapped. the seat rocks and is dangerous. i see that there are literally hundreds of complaints about this problem - will jeep fix this? | |||
| 04/20/2010 | 60000 | ||
| I have a 2001 jeep grand cherokee limited, vin: 1j4gx58n61c663588. the driver side seat brackets (left front and right rear) have broken. i have been told by jeep that this is a common problem and it will cost $900 to repair. i had this repair done once at 50k miles and it has happened again. | |||
| 07/24/2010 | 111800 | ||
| Driver's seat has broken off the floor mount in left front corner - the metal snapped. the seat rocks and is dangerous. i see that there are literally hundreds of complaints about this problem - will jeep fix this? | |||
| 04/20/2010 | 60000 | ||
| I have a 2001 jeep grand cherokee limited, vin: 1j4gx58n61c663588. the driver side seat brackets (left front and right rear) have broken. i have been told by jeep that this is a common problem and it will cost $900 to repair. i had this repair done once at 50k miles and it has happened again. | |||
| 09/20/2007 | |||
| I have a 2001 jeep cherokee and the drivers seat completely broke away from the frame. it seems to me that this should have never happened. i think the seat is made very poorly and is very unsafe. | |||
| 07/24/2010 | 111800 | ||
| Driver's seat has broken off the floor mount in left front corner - the metal snapped. the seat rocks and is dangerous. i see that there are literally hundreds of complaints about this problem - will jeep fix this? | |||
| 04/20/2010 | 60000 | ||
| I have a 2001 jeep grand cherokee limited, vin: 1j4gx58n61c663588. the driver side seat brackets (left front and right rear) have broken. i have been told by jeep that this is a common problem and it will cost $900 to repair. i had this repair done once at 50k miles and it has happened again. | |||
| 09/20/2007 | |||
| I have a 2001 jeep cherokee and the drivers seat completely broke away from the frame. it seems to me that this should have never happened. i think the seat is made very poorly and is very unsafe. | |||
| 03/22/2010 | 150000 | ||
| The seat brackets on my driver's seat of my 2001 jeep grand cherokee laredo snapped off while i was driving which caused me to fall into my back seat and made me veer into oncoming traffic. i was able to get control and avoid an accident. contacted chrysler and they shut me down on repairing it. this is definitely a safety hazard - why isn't there a recall? | |||
| 05/01/2010 | |||
| While making a turn, there was a pop under the seat. the bracket holding the seat has broken near the mounting bolts making the seat rock while sitting in it. i am afraid that if in an accident the seat might come completely loose. | |||
| 04/09/2010 | 150000 | ||
| Tl*the contact owns a 2001 jeep grand cherokee. the contact stated that the front driver seat was broken. the nuts and bolts became disconnected from the frame causing the contact to fall into the rear seat while driving at 35 mph. the contact called the dealership and the dealer stated that the seat was no longer in stock. the contact had not spoken with the manufacturer at the time of the complaint. the failure mileage was approximately 150,000. | |||
| 03/01/2009 | 95000 | ||
| Driver side seat mount broke (lower left side) and left back support mount broke. | |||
| 02/03/2010 | 160000 | ||
| Driver's seat has sheared off | |||
| 04/11/2001 | 160000 | ||
| While accelerating through an intersection my driver's seat broke free and tilted in to the back seating area. | |||
| 04/04/2010 | 90000 | ||
| Driver side seat broke in half on the left middle frame | |||
| 03/30/2010 | 149700 | ||
| While driving down the road i noticed that seat in my jeep was rocking to the side. continuing down the road i heard a snap, so i pulled over to the side of the road and noticed that the front left and rear right mounts on my driver seat had broke. currently looking for a replacement part, but for the time being i took the jeep to a local welder and had the welder weld the broken brackets. while discussing the repair the welder informed me that this wasnt the first one he has repaired, he too had to weld seat brackets on his jeep. | |||
| 03/06/2010 | 118000 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) i have been getting a burning smell inside my 2001 jeep grand cherokee when i operate the drivers seat heater. i called the chrysler hotline today to see about any recalls ,they replied none on this vehicle. i told them i was concerned that it would catch fire, i got no reply other then there are no campaignson that problem. i am concerned that it could catch fire. now my seat heater has not been working, the light goes on but no heat. please advise! [xxx] i purchased this vehicle last month used. *tr | |||
| 12/20/2009 | 102000 | 1 | |
| My seat heater got so hot while i was driving...i had to pull over and lift my leg (im an amputee) off the seat...felt like my pantyhose were melting...2001 jeep cherokee limited...inspector found burnt wires...but when chrysler contacted me...they said my jeep was made in the factory where they were recalling this same issue. *tr | |||
| 02/28/2010 | 101400 | 1 | |
| The driver's side front seat in my 2001 jeep grand cherokee laredo failed, with the metal support track cracking and then breaking, leaving the seat nearly free. the seat had been loose for several months, since the time i purchased the vehicle in february of 2009. i had returned it to the dealer due to noise in the seat frame, and was told it was natural wear and tear and would not be repaired. i have since had the track welded to repair and reinforce the metal, but it does need a new track for any permanent repair, which chrysler estimates at $1,500. if i had been involved in an accident when this seat was wobbling, i believe it would have failed completely and would not have restrained me in the vehicle. this is a very dangerous safety issue, if not addressed by chrysler/jeep, who has been aware of this for many years in the grand cherokee, based on the number of online complaints i have seen in recent days. my mechanic also told me it was clear the seat track that is now in the vehicle was not original, and was a replacement part of the original, which also must have failed. *tr | |||
| 11/18/2007 | 55000 | 1 | |
| I bought a grand cherokee limited in 2001 and the seat heaters (drivers and passengers) were both replaced in the first two years because they became inoperable. in 2007 the drivers side seat heater became so hot it burnt out. in 2008 the passenger side did the same. there has been a recall, but i have been told by jeep service dept. that my vehicle is not included. *tr | |||
| 02/10/2009 | 113000 | 1 | |
| Rear brake and safety lights on 2001 jeep keep not working flaw in workmanship and construction of assembly. driver seat coming lose at base brackets that slid the seat back and forward. window lifts break constantly. blower door brakes ceasing defrost and windows fog during cold days. *tr | |||
| 11/15/2009 | 1 | ||
| 2001 jeep grand cherokee - front driver leather seat completely broke from the track. i have owned this vehicle for 1 year. when i bought the jeep i heard squeaking below the chair, but naturally the dealer told me not to worry about it. 1 year later the seat came apart. *tr | |||
| 02/21/2010 | 74082 | 1 | |
| Heated seat in my 2001 jeep grand cherokee was not working. i checked with my jeep dealer to find out that there was a recall on some jeep for this problem do to the potential of the heater starting a fire. my jeep did not fall into this recall. i am a diesel tech and decided that i would purchase a new heated seat element and install it my self. i did this today 02-21-2010 and found that the heating element had burnt and started to burn the seat cushion. i found this to be very disturbing. i believe the recall should be looked into. i have since disconnected both heated seats in my jeep. *tr | |||
| 01/31/2010 | 95000 | 1 | |
| Drivers side front seat brackets broken causing unstable situation with seat. acts like a rocking chair. seems to be a common problem with this type of vehicle. *tr | |||
| 02/15/2009 | 190000 | 1 | |
| Driver's seat broke away from the seat frame when driving after applying brakes. *tr | |||
| 01/22/2007 | 100000 | 1 | |
| My 2001 jeep grand cherokee driver side seat broke and i think it should be recalled asap i have noticed this is a very common thing. i now have to drive around with my 2 year old in a crooked seat and the safety belt doesn't lay right since it is crooked. i think this is a very serious problem. *tr | |||
| 10/10/2008 | 100585 | 1 | |
| Broken support on drivers seat on 2001 jeep grand cherokee laredo. *tr | |||
| 05/15/2006 | 75000 | 1 | |
| Drivers front seat frame repeatedly breaks and have to have it welded. have had it repaired 3x at my own cost. the seat is also twisting on the mounts. *tr | |||
| 07/19/2003 | 35000 | 1 | |
| Driver's seat broke as i was turning into my car port causing vehicle to strike port post. i attempted to repair faulty seat bracket, to no avail. *tr | |||
| 10/11/2009 | 101000 | 1 | |
| The driver's seat broke on my 2001 jeep grand cherokee limited. this seems to be a common problem with jeep customers. this is a safety issue if it happens when someone is driving. *tr | |||
| 09/17/2009 | 120000 | 1 | |
| Drivers side seat brackets broken. very dangerous to drive. *tr | |||
| 01/22/2007 | 54000 | 1 | |
| Driver's side seat broken in 2001 jeep grand cherokee. initially the seat started with a metallic grinding sound. then there was a slight snap. now the seat rocks back and forth and side-to-side. we have not been able to correct the problem due to the inability to find replacement parts. the dealer fix is entirely too costly. *tr | |||
| 08/02/2009 | 102880 | 1 | |
| My driver's seat started to feel loose and tilted toward the right and was squeaking. it was like that for a few months and this past weekend, i heard a pop and the bracket that holds my seat to the floor tracks broke. it is now only supported by three welds and the seat tilts every time i turn a corner, accelerator or brake. *tr | |||
| 06/15/2007 | 1 | ||
| Noticed slight seat movement during operation. seat failed while driving (front left bracket area of driver seat.) temporary fix by folding rear seat to support driver seat from falling back. bolted front part of seat back together, held fairly. right rear portion near seat back broke shortly after, unable to repair. seat rocks from side to side, is leaned to the right, and leans to the rear. original seat still in use. *tr | |||
| 06/01/2009 | 45000 | ||
| The driver's seat frame failed. prior to investigating why the seat back wobbled and did not offer support while driving. i contacted the local jeep dealer where the unit was purchased. they told me i needed a new seat frame assembly. i asked if there were any complaints or recalls, they replied with none. the vehicle is primarily driven by my wife and has only 45,000 miles and change on it. the dealer told me the cost of the seat frame assembly would be about $1200 not including labor to remove the covering and replace the frame. etc. the dealer offered no financial assistance saying that the vehicle was out of warranty. i took the vehicle to a local repair shop and they stripped off the covering revealing a cracked bottom seat frame. they ordered a jeep bottom seat frame at a cost of $363.75 and charged me labor of $281.00 to strip off the covering, install the seat and recover accordingly. also, to compound the aforementioned neither the driver's side or passenger side height adjustments function. this is not a result of the seat frame as stated above. is there any assistance you can render in terms of reimbursement? i can provide photos of the failed seat frame assembly as well as copies of the monies paid to take care of the repair. ii have researched this problem extensively on the internet and there are volumes of similar complaints. a serious residual of this seat frame failure has resulted in the seat totally collapsing to the rear with a sudden stop or impact leaving the driver in a dangerous reclining position. it's unfortunate that perhaps not enough people who have experienced this problem may not have taken the time to report it to the proper agencies or authorities. please help before someone is hurt or killed. *tr thank you. | |||
| 10/01/2008 | 95000 | 1 | |
| Driver seat is broken, seat leans to the back and right. *tr | |||
| 04/15/2009 | 185000 | 1 | |
| At approximately 89,000 miles, the driver's seat track broke on the left front corner on a weld. dealer said new seat track would have to be purchased. we had the broken area re-welded. at approximately 185,000 miles a different component on the left front corner also cracked, not near a weld. this is extremely dangerous, since the entire seat rocks about and the driver is unable to accurately apply the brakes. it's unbelievable that a recall has not been initiated, considering the frequency with which this issue occurs. *tr | |||
| 10/21/2007 | 100000 | 1 | |
| Drivers side car seat broke off its brace so now its basically not attached to anything. 2001 jeep cherokee. *tr | |||
| 03/09/2009 | 140000 | 1 | |
| The seat frame on my 2001 jeep broke. the car has not been in an accident. the frame seems to be too weak. in an accident it could break and cause extra injuries to driver or passenger. this seems to be a common problem. *tr | |||
| 01/01/2008 | 124000 | 1 | |
| First of all, i am not the first person to have this complaint. my drivers seat is broken on my 2001 jeep grand cherokee laredo. upon research, i found that this problem was in no way unique to me. this is ridiculous!!! i demand a recall, or at least compensation for paying to have my seat replaced. if i were the only person with this problem, i would understand, but every person that i've talked to has experienced this exact same problem with this exact same seat. this is why people have problems with buying american cars. unless i get this issue resolved, rest assured that i will never ever buy an american car again. as far as i am concerned, i want this fixed. i will be writing my senators. *tr | |||
| 08/22/2007 | 77000 | 1 | |
| During a high speed rear end collision, both the driver seat and the passenger seat reclined completely causing severe neck injuries to the occupants. *tr | |||
| 09/01/2008 | 1 | ||
| My drivers side seat on my 2001 jeep grand cherokee laredo has broken. 3 of the 4 brackets which are attached to the seat frame have sheered. the result of this is that my seat is only attached to my car by one bracket, in an accident this bracket may not adequately hold the seat in place. when making a turn the seat shifts. this is a dangerous situation with the only remedy being buying a new seat, or making a do it yourself weld to reattach the seat to the seat frame or purchasing a new vehicle. in my investigation to see if i could get a replacement seat i found this site http://vlane.com/poll/30. here over 98% of the respondents have faced this similar problem. there look to be around 100 respondents to this question that was asked. to track down this site took a rather long time, and my concern is how under reported this situation may be. this problem has still not been repaired and honestly i cannot afford to buy a new vehicle. *tr | |||
| 07/08/2008 | 110000 | 1 | |
| 2001 jeep grand cherokee seat snaps and breaks while driving!!!!!!!!!!!!!!!!!!!and by the looks on the internet its very very common. *tr | |||
| 01/08/2009 | 89000 | 1 | |
| 2001 jeep grand cherokee front seat metal underneath broke. metal broke away from the bolt. *tr | |||
| 01/11/2009 | 109000 | ||
| Tl*the contact owns a 2001 jeep grand cherokee. the contact stated that the metal frame underneath the driver's seat split in half from the bolt. as a result, the seat was not secured properly in the vehicle. in order to repair the failure, the contact must find a seat or a frame. the dealer stated that the repair would cost $600 and no recall was available. the vin was unknown. the failure mileage was 109,000. | |||
| 01/13/2004 | 50000 | ||
| Tl*the contact owns a 2001 jeep grand cherokee. the contact stated that the bolts fractured on the front driver's side seat, which caused the seat to separate from the floor bracket. he took the vehicle to the dealer and they stated that he would have to replace the seat bracket at the cost of $1,000. the vehicle has not been repaired. the manufacturer did not assist. the failure mileage was 50,000 and current mileage was 110,000. | |||
| 12/22/2008 | 130000 | ||
| Tl*the contact owns a 2001 jeep grand cherokee. while driving 10-25 mph, the contact heard a grinding noise coming from the driver's seat. the seat began to detach from the mount and the metal was torn away. the vehicle has not been taken to the dealer for repair. the vin was unknown. the failure mileage was 130,000. | |||
| 04/14/2008 | 1 | ||
| Driver side seat snapped from track assembly while driving causing a loss of control of vehicle. no accident resulted as i was able to regain control of vehicle. *tr | |||
| 11/08/2002 | 52000 | ||
| Tl*the contact owns a 2001 jeep grand cherokee. while driving approximately 2 mph, the driver's seat disengaged from the frame and abruptly extended to the back seat. there were no warnings or injuries. the vehicle was taken to an independent mechanic on three separate occasions for identical failures and the driver's seat was replaced. the contact was concerned of the safety risk involved. the vin was unknown. the failure mileage was 52,000 and current mileage was 89,000. | |||
| 04/21/2007 | 90000 | 1 | |
| The bracket holding the seat to the floor has broken near the mounting bolts making the seat rock while sitting in it. i am afraid that if in an accident the seat might come completely off of its mounts. *tr | |||
| 05/01/2006 | 1 | 10/15/2004 | |
| Front drivers seat is broken. it's off the track and the bearings are broken, which could cause the driver to flip to the back seats if in an accident, leaving no one in drivers seat at all. *nm | |||
| 03/01/2006 | 1 | 04/01/2005 | |
| 2001 grand cherokee laredo driver seat mounts are breaking causing a safety hazard. *ts the consumer contacted the manufacturer but hasn't received a response yet. *nm | |||
| 11/28/2005 | 50000 | 1 | 02/01/2001 |
| Broken metal driver's power/heated seat frame under normal wear. same problem as in other people's complaints: the driver's seat frame broke in one corner and is no longer able to be bolted to the floor track. seat rocks and leans back. puts a lot of strain on other seat components. would be very dangerous in accident. dealer says would have to replace entire seat and track assembly for $1000+. *nm | |||
| 09/12/2005 | 12 | 05/31/2004 | |
| There are two problems with this model of jeep grand cherokee laredo. 1) the tail light socket in this model of jeeps constantly burns out. i have replaced this socket numerous times at $8.00 - $10.00 each and have kept all of the burned out sockets as evidence. when the socket burns out, the tail lights stop working once you turn the headlights on. my vehicle has automatic headlights and this truly causes a big problem. i've visited a jeep / chrysler junk yard in my area and checked each tail light socket. each socket is burned out like each of the sockets that i have in my possession. 2) the outside rail that connects the drivers seat to the risers breaks, converting the drivers seat to a rocking chair. i have spoken with the service and parts departments all of the jeep dealers in a 100 mile radius of zip code (20744) and was told that these issues are a common problem with jeeps from 1994 to 2004. i have also spoken with several friends as well as common strangers who i see with this same model jeep and have learned that they also have this problem and the below problems. i believe that this problems are a safety issue and warrant a safety recall. i have received two tickets on two separate occasions for the tail lights alone. i can understand having to change a light bulb every year or two but not the socket that the bulb plugs into. this is a serious defect that chrysler will not address. please help!*jb | |||
| 06/01/2004 | 68000 | 1 | 11/25/2000 |
| I had owned my 2001 jeep grand cherokee laredo, which i had bought new from brenner motors in mechanicsburg, pa, for almost 4 years when all of a sudden and without incident of any kind the driver's seat came undone on the one side. i believe this to be due to faulty and/or defective construction. i am the primary driver and am 6'2 and approximately 200 pounds. i brought this matter to the attention of the dealership while the vehiccle was still under warranty but was advised that this defect would not be covered under the warranty. another jeep dealer (henry gay in laurel, maryland) told me it would cost approximately $450 to fix including parts and labor. i beleive a defect of this kind endangers not only the driver but any back seat occupants as well. | |||
| 05/05/2004 | 51000 | 1 | 02/11/2003 |
| Drivers seat frame broke in 2 locations under normal driving conditions causing the seat to be unstable and make rocking motions while turning and stopping. | |||
| 02/12/2004 | 71000 | 1 | |
| The driver's side seat foundation broke and came of the track. this caused the seat to start reclining backwards. this occurred because a weld on the seat had fracture. the consumer feels the seat would have separated from the structure in the event of an accident. *nm | |||
| 04/01/2003 | 55000 | 1 | 09/28/2002 |
| 2001 jeep grand cherokee larado purchased used in sept 2002. (vin unavailable at this time (i'm at work and car isn't with me. if required, i can e-mail info later) after a couple months of driving this jeep, noticed drivers side front seat felt loose. in april, decided to check out as seat was to a point of rocking when entering the jeep. found that front left side (outboard) bolt that holds seat to seat slide had pulled through and ripped the metal bottom of the seat frame. not sure what caused this, but i've heard of many others that have had the same problem (including searching the nhtsa web site) not sure if this is a defect, but it could present a dangerous situation if any of the remaining three bolts should have failed (seat could have collapsed backwards if that had happened).*ak | |||
| 04/03/2002 | 24000 | ||
| While driving the vehicles driver side seat became mobile. consumer had vehicle serviced by a dealership, who indicated that the frame had cracked. the vehicle has not been in an accident or struck by an object. dealership shimmied the seat, but the problem recurred. the dealership is going to replace the seat. please provide more details. ts | |||
| 10/31/2002 | 1 | 11/01/2000 | |
| Wife noticed unusual movement in driver's seat while operating vehicle. we took vehicle to dealer for inspection thinking that problem was loose bolt. dealer reports that seat track is completely broken. problem seems to indicate design flaw since vehicle has never been involved in a crash or extreme driving. internet discussion boards indicate other owners of same vehicle experiencing similar problems. i sent a letter to jeep on 11/6/02 requesting investigation into track failure and am happy to provide a copy at your agency's request. cost to repair is approximately $600 (parts & labor). thanks for your help. dt | |||
| 04/01/2001 | 03/01/2001 | ||
| I will never buy another chrysler. no safety defect mentioned. *ak | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 11/15/2001 | |||
| When driving both front power seats wobble from side to side. vehicle has been taken to dealer 4 times. dealer stated it was a characteristic of the vehicle, and there was nothing he could do. consumer has filed for the lemon law.*ak | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 03/22/2005 | 1 | 02/01/2002 | |
| Vehicle was taken to the dealer for regular maintenance. owner was concerned that driver's seat was making noise, and results showed that frame on the seat broke and needed to be replaced, which could not provide proper safety if the vehicle were to be involved in an accident.*ak...*ak | |||
| 10/31/2004 | 1 | ||
| Driver seat frame snapped off main frame.*ak | |||
| 01/18/2004 | 30000 | 1 | 03/25/2001 |
| While driving at 30 mph, another vehicle skidded in the direction of the consumer's vehicle, when the consumer tried to avoid an collision, the consumer lost control of the vehicle and slid into a pole. upon impact, the driver and rear seats failed without warning. as a result, all three occupants sustained back injuries. *ak *jb | |||
| SEATS - FRONT ASSEMBLY - SEAT HEATER/COOLER | |||
| 01/08/2009 | |||
| 2001 jeep cherokee. consumer writes in regards to left front heated seat being inoperable *tgw | |||
| 01/01/1901 | 1 | ||
| Consumer wants to know why his 2001 jeep grand cherokee was not included in the recall *gr the consumer stated the heated seats in his vehicle became extremely hot and ultimately shorted out. *jb | |||
| 04/05/2008 | 2 | 01/02/2007 | |
| Front passenger side window fell in jan 2008 had repair shop pull window back up - they had replaced many jeep regulators; left passenger side window fell apr 2008 had friend wire it up in place because couldn't afford part/repair. *tr | |||
| 03/04/2008 | 0 | 8 | 09/19/2007 |
| I own a 2001 jeep grand cherokee limited with 87,000 miles. the events leading up to the failure of the ventilation system were (1) rapid fogging of front windshield,(2) fogging of front passenger windows,(3) failure of passenger heat while still maintaining driver heat function, and (4) only cold air release on passenger side of jeep. consequently,(1) the windshield and front windows do not defog, and (2) no heat whatsoever comes from the passenger side floor and dashboard ventilation system. to correct this problem, a blend air door is necessary at a cost of approximately $1,200 inclusive of 7 hours of labor. according to the certified service department at the local jeep dealer and online forums, this has become a very common problem for 2000-2004 jeep grand cherokee limiteds with duel zone ventilation systems. *tr | |||
| 01/09/2008 | 61500 | 1 | 02/01/2007 |
| Wiring in heated driver's seat was exposed and smoldered under the leather seat covering causing the foam cushion to melt and making the heated seat inoperable. *tr | |||
| 12/20/2007 | 9 | 08/15/2003 | |
| 2001 jeep grand cherokee= my vehicle should have been covered under the lemon laws of the us. equipment failures: - window regulators- replaced 2 - heated seats- both seats have the wires burnt in two in them; possible fire hazard...not covered in recall of a later year - blend doors broke- had to replace all three motors and doors - left turn signal does not function consistently - door lock system is failing: driver's door has quit locking; has to be done manually; back door behind the driver makes a squawking noise when you lock the doors, tailgate is not locking; alarm will go off if you open the door, but it is not locked. _constant small coolant leak. *tr | |||
| 03/24/2007 | 95000 | 1 | 02/15/2006 |
| Tl*the contact owns a 2001 jeep grand cherokee. the vehicle was taken to the mechanic because the driver's seat heater failed. the element part# 5072486-ab had to be replaced. when the mechanic took the seat apart to perform the repair it was apparent that the foam rubber cushion burned. the mechanic stated that the burn was caused by part # 5072486-ab. the current and failure mileages were 95,000.*ak updated 07/03/07. *jb | |||
| 11/15/2005 | 53500 | 4 | 05/24/2005 |
| We purchased a 2001 grand cherokee limited from a local dealership with 50,000 miles in may of 2005. no heat from both passenger or drivers side vents. blend door hinges separated and inop. recirculation door also inoperable vehicle had 53,500 miles at this time. drivers seat heater failed at 65,000 miles. pcm failed at 75,000 miles and this was the only repair covered under warranty. the jeep now has 81,000 miles and we have had vibration and pedal pulsation from the front brakes three times since we purchased the vehicle. *jb | |||
| 01/17/2007 | 62000 | 3 | 09/01/2005 |
| Tl* the contact owns a 2001 jeep grand cherokee. the heated seats become extremely hot and the heating system malfunctioned. the failure mileage was 79,000. the contact stated the check engine light continued to come on. the heated seat system was a safety defect. *ak updated 03/07/07*jb | |||
| 02/20/2006 | 92300 | 1 | 02/20/2006 |
| Passenger side digital climate controls do not work. passenger side ventilation system blows cold air only. passenger side heated seat doesn't work. *jb | |||
| 05/05/2005 | 90000 | 1 | 02/15/2002 |
| Purchased '01 jeep new. driver side heated seat did not work from day one. heating element replaced at 1,400 miles by dealer. approximately 2004/60k ps heated seat stopped working. approximately 2005/90k while driving driver side heated seat became unbearably hot and smoking. pulled car over, turned off switch, have not turned on since for fear of car fire. *jb | |||
| 01/27/2005 | 1 | ||
| Inquiring information regarding problems with heated seats in the 2001 jeep grand cherokee.***no answer required*** *mr a small fire occurred in this vehicle. the fire originated from the heating coil in the leather seats. *sc *jb | |||
| 10/01/2004 | 11000 | 2 | 03/01/2001 |
| While driving with the seat heater in use the heat burned completely through the heating element. *nm both leather seat heating elements shorted out and burned. the cloth wrapping leather seating was not damaged. the blower was inoperative. *sc *jb | |||
| 11/14/2003 | 9 | 01/01/2001 | |
| The consumer had the vehicle in the shop almost 10 times for repairs. the consumer argued that the power steering was out of order and she was unable to steer the vehicle in reverse. the vehicle had experienced other problems such as the drive pinion, heating pads, brake rotors, calipers, pads, power steering pump, the rear shock absorbers and rear sway bar links. the dealer was contacted about the problems no help was offered. it had appeared that there had been a recall issued for the grand cherokees built only from nov 22- dec 5 2000 for the power steering and the consumer missed it by a month, but the vehicle experienced the same problem as the recall that was issued. the consumer was very dissatisfied with the dealership. *ak *cb the vehicle also experienced three tire blowouts. the consumer was told the problem was caused by the gear box, there was a recall regarding the issue, however the consumers vehicle was not included in the recall. the front pinion seal leaked. *jb | |||
| 11/01/2003 | 10751 | 2 | 04/01/2001 |
| The drivers side seat heater stopped working 6 months after i purchased the new vehicle. it took 7 months to get it replaced. wrong parts were ordered, then parts were back ordered, phone calls were not returned or ignored, and i had to bring my car in numerous time, missing work frequently. after changing dealerships for my warranty work, i finally got it replaced. however, i was concerned about the passenger seat heater failing in the future. i was told by the first dealer (i purchased the vehicle through) that they would replace both. however, when i went to the second dealer, they told me that it is unlikely that the passenger heater would fail because you do not use it as often. well, here it is 2 years later and my passenger heater is now not working...4000 miles after my warranty expired. quite convenient, i might add. this time it took two visits to the dealer and a un-returned phone call over 2 weeks to even find out a price for me. and of course, the date of delivery of the part is unknown. 2/3 winter seasons without a seat heater in my car is unacceptable. *la | |||