Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 11/26/2009 | 30700 | 1 | |
| 2008 jeep grand cherokee stalls at high speeds and intermittently while driving. dealer unable to fix thus far ( has car for almost 30 days). in addition, same thing happened on my 2007 model and has happened to a number of people i know with jeep grand cherokees. internet is filed with reports of same events happening at random. mine stalled at 65 mph - all electric, radio, flashers, everything just goes out. very scary and very unsafe. please evaluate. *tr | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/09/2011 | 45000 | ||
| While stuck on ice in our driveway, my wife was concerened about backing down the driveway to retry getting to the house, she had the 2008 jeep grand cherokee in park, i went to assist in backing down the driveway, she hopped over the console and hit the gearshift with her leg or foot the jeep gearshift then went from park, into reverse without the brake being depressed as is the design, the jeep rapidly went backwards the open door scooping me toward the underside of the jeep, i was able to roll away from the jeep, my wife then got into the driver seat and put into park just before crashing into the wooded area along our driveway. a check of the interlock sytem showed it was and still is non working. this incident could have been met with tragic results had i not been able to roll away from the underside of the moving jeep, and had my wife been unable to stop the jeep when she did. as a result i have sustained pain to my lower back, and my wife to her cervical spine. | |||
| 10/16/2010 | |||
| When manualy trying to shift my 2008 jeep grand cherokee from 3rd to 4th gear the rpms just keep going up and doesnt go into gear the dealership fix this problem 3 times allready their seems to be no end in sight, i have talked to many other jeep people online and it seems to be a problem with many others with the 3.7 v6 4x4 its a big deal when your driving on the l.i.e. and you have to pull over and try to get back on !!!! | |||
| 09/16/2008 | 15000 | 1 | |
| Three months after purchasing a 2008 jeep grand cherokee, the vehicle seems to want to stall when shifting gears. within 8 months it actually is stalling, at various speeds, and has done so at least 15 times in two years. neither the dealership or chrysler acknowledge the shifting problem and have no remedy for the stalling. *tr | |||
| 11/26/2009 | 30700 | 1 | |
| 2008 jeep grand cherokee stalls at high speeds and intermittently while driving. dealer unable to fix thus far ( has car for almost 30 days). in addition, same thing happened on my 2007 model and has happened to a number of people i know with jeep grand cherokees. internet is filed with reports of same events happening at random. mine stalled at 65 mph - all electric, radio, flashers, everything just goes out. very scary and very unsafe. please evaluate. *tr | |||
| 10/16/2009 | 13772 | 1 | |
| Vehicle accelerated when put into reverse. chrysler sent an independant inspector, but they will not share the report. in fact, chrysler lied about conducting the inspection. they told me the inspector could not do an evaluation because the vehicle was disassembled. the dealer tells me the inspector spent two hours with a service technician and test drove the vehicle. i always get suspicious when someone lies to me. this requires follow up to make sure they are not hiding an unsafe defect in their vehicle. *tr | |||
| 10/11/2008 | 36500 | 1 | |
| 2008 grand cherokee 4x4 4.7l flexfuel stalling at various highway speeds. throttle lagging, harsh up/down shifting, hesitation on torque demand, fuel mileage reduced by 20%. after the first two stalling occurrences, the dealership replaced the fcm (front control module) since the serial number of the installed one-337- matched the february 2008 recall, although chrysler database vin recall search came back empty??!! the third and fourth stalling events were followed up by the replacement of the pcm (powertrain control module) since a soft fault-torque request denied was found stored within the controller. however, after six hundred miles, a fifth stalling occurred. this time a hard fault related to the map sensor (intake manifold absolute pressure) was found. the replacement was scheduled in 48 hours. there were six dealership appointments(only two documented though ??!!) and it was invariably either we have to order the part or there is nothing wrong we could point at. the almost new vehicle is not safe to be driven on public roads. yet chrysler never provided a temporary replacement until the safety hazard could be located and eliminated. after every attempt of solving the problem, the customer is sent away to try his (her) good luck with a vehicle which might be okay. i don't think this a professional approach for both chrysler and the dealership servicing the vehicle. guessing and safety does not belong within the same sentence ! *tr | |||
| 03/18/2008 | 2511 | 1 | 12/18/2007 |
| Tl*- the contact leases a 2008 jeep cherokee 4x4. while pulling into a parking garage the vehicle would not accelerated, instead it went into reverse. she waited a few minutes then when she tried to proceed forward the vehicle continued in reverse then jerked and struck the preceding vehicle. the vehicle was towed to the dealer, who wasn't able to diagnose the failure. the dealer stated nothing was wrong and it might have been driver error. a police report was taken by the white plains police department report number 08-10826. the current and failure mileage were 2,511. | |||
| 02/19/2008 | 1332 | 2 | 12/31/2007 |
| Vehicle was purchased on 12/31/07. in two separate occasions, the vehicle's transmission gets stuck and doesn't change gears. car at both times was driven at 40 miles per hour. when accelerated, the vehicle's speed would not increase, rendering the car undriveable. *tr | |||