Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
10/03/201140000
 Tl- the contact owns a 2008 jeep grand cherokee 4x4. the contact stated after using her windshield wipers and turning them off they became jammed obstructing the drivers view. the vehicle was taken to an independent mechanic who advised him that the control module on the wiper board failed. the vehicle was not repaired. the failure mileage was approximately 40,000. rvk
10/03/201140000
 Tl-the contact owns a 2008 jeep grand cherokee 4x4. the contact stated that after operating her windhsield wipers and turning them off they get jammed in front of the drivers viewing. the vehicle was taken to an independent mechanic and they advised him that the control module on the wiper board had failed. the vehicle has not been repaired. the failure mileage was approximately 40,000. tb
08/30/201130000
 Lh remote controlled, heated, self dimming side view mirror, appears to be delaminating, mirror is foggy, green greasy gel-like material is oozing from 2 places in the mirror. mirror is useless.
VISIBILITY - REARVIEW MIRRORS/DEVICES
01/30/2010130001
 2008 jeep grand cherokee limited model- driver's side heated power mirror exploded while driving. i was driving on 1/30/10 in rye brook, ny and temperatures were approximately 15 degrees fahrenheit. as i was driving the driver's side mirror literally exploded. the roads were clear and free of debris and i swerved off the road as i thought someone had thrown a rock or a ball at my window. i quickly got out of the car and noticed a gaping hole through the mirror but no other damage to any other part of the vehicle. no scratches were on the mirror or the car but there was a greenliquid from inside the mirror loosely scattered in small spots on the driver's side. it was the same green liquid present in greater amounts within the mirror. it was clear the mirror malfunctioned and imploded. i contacted the dealership where i got the vehicle and chrysler corporate headquartered and they said such a defect would not be covered. there could have been a serious injury as i ran off the road i heard the bang and mirror exploded. i then contacted my local body shop and the owner confirmed he has seen faulty wiring and exploding mirrors for power heated mirrors. *tr
VISIBILITY - WINDSHIELD
03/25/2008160103/15/2008
 A few weeks ago i purchased a 2008 jeep grand cherokee. the mechanicals are fine. but there is a very pronounced reflection of the curved dash in the window which is exactly in the line of vision. it is extremely distracting, if not dangerously intrusive. it could be easily fixed if they decrease the size of the gutter around the curved area above the odometer. i have never seen such a pronounced reflection and in such a critical location, and it should be considered a severe design defect. it is pronounced both on sunny and cloudy days. *tr