Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| UNKNOWN OR OTHER | |||
| 04/30/2011 | 100 | ||
| Purchased 2011 jeep grand cherokee laredo new from dealer mick's north hills chrysler. have had vehicle in for repair or reprogramming of passive entry and pushbutton start multiple times. the problem began happening the day after it was purchased. repair took quite a while and also had downtime where vehicle shut itself off when driving at least twice. the original problem was corrected after multiple visits and calls to dealer. the problem began happening again over past couple of weeks with key not found. one week ago saturday (4/30) the vehicle would not start using either key nor when removing push button and attempting to start with key inserted. it would crank and crank but not start. after leaving sit overnight it started the next day. but still getting intermittent key not found. the dealer took the car in for service again on 5/2 and this time dealer replaced batteries in both key fobs. two days later the vehicle would not start in the am or any other repeated attempts throughout the day. had it towed to another dealer for service and repair pending as of 5/9. | |||
| 01/31/2011 | 3500 | ||
| I purchased a 2011 jeep grand cherokee x package on 1/18/2011. 2 weeks after purchasing vehicle i was stopped at a light, while my foot was on the brake the car surged forward almost hitting the car in front of me. car continued to accelerate on its own i had to ride the brake home. dealer said he never had this problem before and had no clue what to do so he had to wait for chrysler to call him to tell him what to do, should have red flagged this answer. # days later dealer called said car was fixed, it was a bad sensor on the gas pedal, replaced, and augured me it was safe to drive. a week later, i was stopped at a stop sign waiting to make a right turn on the way home from dropping off my kids at school, the car accelerated forward suddenly, electronic throttle light and engine light came on, the car accelerated forward skidding out onto the sidewalk almost hitting a pole. due to my quick thinking i avoided death twice in this car. my husband and i bought this as a first car for my daughter, the thought of a new driver driving this deathtrap is scary. i will never put myself or anyone in my family in this car, it is seriously a death threat to drivers and pedestrians. chrysler better man up before more people lose their lives. | |||