Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 08/01/2012 | 1 | ||
| Submission from re alleged structural protection of jeep grand cherokee fuel tank system (cd enclosed) *tgw the consumer was writing to discuss a recent investigation he conducted, which was prompted in-part by public/private statements made and testimony offered by chrysler defense counsel, chrysler dealership defense counsel, existing and former chrysler employees, and various product liability defense experts. these statements and testimony have alleged in a general sense that the structure in the rear of the jeep grand cherokee offers crashworthiness to the rear mounted,polyethylene fuel tank system. his investigation concentrated on the 1993-1998 zj-body of the jeep grand cherokee, but the following can also be applied to the 199-20004 wj-body version;both of which are a portion of the referenced nhtsa engineering analysis. the ruse that the structure, and to a lesser extent the rear bumper provides real-world crashworthiness is exacerbated by the appearance of the jeep grand cherokee. that appearance, although aesthetically appealing, obscured the exact opposite reality. the customer is mislead into perceiving that the fuel tank is protected by rear components, and most egregiously this perception may not even occur because the fuel tank location issue is esoteric for the typical lay person. | |||
| 03/01/2012 | 1 | 07/01/2011 | |
| Jeep grand cherokee. consumer writes in regards to safety related design defect that makes nighttime driving hazardous *tgw the consumer stated the vehicle is equipped with high intensity discharge headlamps where the vertical aiming is controlled by an electronic headlamp leveling system. the purpose of the feature is to provide a consistent headlamp roadway aiming point regardless of the vehicle's loading and changes to center of gravity. the vehicle also has a height adjustment feature which automatically adjust the vehicle's height from roadway in response to, among other conditions, vehicle speed. at city speeds, the vehicle establishes itself at normal ride height. at freeway speed, the vehicle automatically lowers itself to aerodynamic ride height. the consumer's observation was the aiming point of the headlamps changed depending on the ride height and did so in a manner which caused blinding of on-coming traffic at city speeds, yet rendered acceptable forward visibility at freeway speeds. if the headlamps were manually adjusted to compensate for the city speeds, then when the vehicle reached freeway speeds and lowered itself, the headlight aiming point dropped significantly and forward visibility was thereby severely diminished. *jb | |||
| STRUCTURE - BODY | |||
| 06/01/2001 | 0 | ||
| There is a knocking noise coming from underneath vehicle.. dealership is aware of problem.*ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 07/15/1999 | |||
| Bumper rusted off from bracket. believed this condition was due to a manufacturer's defect and should be look into. dealer / manufacturer notifed, and refused to repair unless cost go to consumer. can nhtsa help or provide additional information in this matter. *ak | |||