Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/29/2012 | 45549 | 1 | |
| Severe vibration when braking in front end of vehicle, worse when braking downhill. had to have both front control arm/ball joint assemblies replaced, along with the left outer tie rod end. checked the jeep customer web site and found many similar incidents reported by other owners. *tr | |||
| 10/29/2012 | 45549 | ||
| Severe vibration when braking in front end of vehicle, worse when braking downhill. had to have both front control arm/ball joint assemblies replaced, along with the left outer tie rod end. checked the jeep customer web site and found many similar incidents reported by other owners. | |||
| 10/16/2012 | 65000 | ||
| At about 15,000 miles we started to here clunking when driving the car, had it in several times for sun roof leaks and had the dealer take a look, but they could never find anything. this week had it in for the 5-year check up and in the notes it stated that the front control arms are bad. did a search to find out more details and came across all these posts from other users. looks like i'm now stuck with a large repair, similar to other users, for something that was an issue early on. all the miles have been highway miles. not at all happy right now. if they were aware of the issue early on, why was it not found and repaired during that warranty period? | |||
| 09/19/2012 | 43500 | 1 | |
| Had vehicle in for oil change and was told be dealer that both lower ball joints and tie rod ends were wore out and would need to be replaced. oh and the ball joints are built in to the lower control arm, so both lower control arms need to be replaced this is on a vehicle that has only 43,500 miles on it! how can this be! there should be a recall on this because it seems to me that this is happening to a huge number of jeep patriot owners and these part should last way longer then 43,000 miles. this is poor quality parts! the owners of these vehicles should not be expected to replace these major suspension part ever 40,000 to 45,000 miles! the cost of this is over $1,000.00. this is a very dangerous issue and definitely makes the vehicle unsafe. *tr | |||
| 09/19/2012 | 43500 | ||
| Had vehicle in for oil change and was told be dealer that both lower ball joints and tie rod ends were wore out and would need to be replaced. oh and the ball joints are built in to the lower control arm, so both lower control arms need to be replaced this is on a vehicle that has only 43,500 miles on it! how can this be! there should be a recall on this because it seems to me that this is happening to a huge number of jeep patriot owners and these part should last way longer then 43,000 miles. this is poor quality parts! the owners of these vehicles should not be expected to replace these major suspension part ever 40,000 to 45,000 miles! the cost of this is over $1,000.00. this is a very dangerous issue and definately makes the vehicle unsafe. | |||
| 02/15/2012 | 30379 | ||
| Both lower control arms and tie rods failed at 30,000 miles and under. i just failed my annual pa state safety inspection for the for the second time in 2 years. this year it was the left lower control arm and outer tie rod. last year, when it failed the safety inpection, it was the opposite side components. my odometer read 30379 miles at the service date. this is listed on the current invoice from a reputable chrysler service center / dealership where i had the work done. last year's safety inspection failure was at about 23000 miles. i am obviously upset that i have had to spend so much money on this safety issue so early in the life of this vehicle. i am also very concerned for the welfare of other owners which may not have required state inpections like i have where i live. i am thankful for the inpections and the mechanic who recognized the issue and possibly saved me from a future accident. i started doing some homework finding that this is a common problem on these vehicles. i found this by looking at many different independent jeep owner websites, blogs, and even complaints found on the nhtsa website. i do not drive aggressively, go off-roading or any other thing like that which may have contributed to this problem. i am very disappointed that chrysler has not taken any responsibility for this safety concern to date. in fact, when i sent an email to chrysler i was given a stock reply amounting to we are sorry for your trouble but we can't make a diagnosis on your vehicle. please go to a licensed chrysler service center. please report your safety concern with nhtsa. have a nice day! ...and here i am. i wonder if they even read my email because i already had the work done. hopefully somebody will take care of this before people get hurt or have to pay over a thousand dollars for repairing safety issues chrysler should be addressing. | |||
| 10/21/2011 | 30980 | ||
| On 9/21/2011 this vehicle was taken to our dealer for regular service at 30,979 miles. it was discovered to have defective and loose lower control arms and tie rod ends. the dealer indicated the vehicle was not safe to drive for any extended miles. there was at least 1/2 play in the wheels. the parts have now been replaced. previous inspection & tire rotation at about 25,000 miles and 2 1/2 months ago indicated no suspension problems. the only clue to the problem was some 'clunking' noise in the front end when going over bumps. this vehicle was purchased new, has been serviced regularly by the selling dealer, is driven exclusively on the road, and has been in no accidents. up until may 2011, it was driven only about 7,500 miles annually. it was out of warranty for only 40-days. i am incredulous that a well maintained 4wd vehicle would have a major suspension failure with such a rapid onset at such low miles. research on the internet indicates this is a common and potentially dangerous experience by other jeep patriot owners that should be taken more seriously by the manufacturer than it currently is. | |||
| 08/20/2010 | 52000 | ||
| 2008 jeep patriot tie rod end failure at 50k miles. good thing i had a state inspection and they found this. i've not had front end parts go bad like this in any other vehicle. i found out that they are using cheap front end parts on these vehicles, some fail at under 20k miles. tie rod ends, ball joints, and control arms seem to be defective. | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 09/06/2011 | 40000 | ||
| When having new tires installed,i was told that there was looseness and play in the front balljoints.this seams to be a problem thats not uncommon with this vehicle. i feel that this should be looked into. | |||
| 08/22/2011 | 45677 | ||
| Both outter tie rod ends, right lower control arm both failed at 45,000 miles not covered on extended warrenty because it was not towed to the dealership. was unsfe to drive at the time. never buy a extended warranty it covers nothing it is a complete and total ripoff. cost $599.18 for a problem that they knew about. | |||