Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
01/05/2011200001
 My 2008 jeep wrangler unlimited x 4dr, has major water leaking issues. i got this jeep used with 17,560miles on it. it runs great. however every time it rains, it leaks. my driver side seatbelt gets so wet that you can wring it out. the floor underneath the backseat gets soaked. i had to use a shampooer in the jeep because i couldn't soak up all the water from the carpet, and it smelled like mildew. i pulled up the carpet to be sure that the plugs are in correctly, which they are, and noticed what looked like rust. the area where my seatbelt adjusts, and around the bolts for the seats is rusting. my jeep only has 49,226 miles on it. my biggest complaint is that you have hundreds if not thousands of people complaining about the unlimited x 4dr leaking water. why hasn't anything been done with this issue? i don't need my floor boards or seatbelt rusting out, in my opinion something needs done before something serious happens. *tr
01/01/201056000
 Tl-the contact owns a 2008 jeep wrangler. the contact stated water penetrated the vehicle several times through sun roof, causing the vehicle floor to mildew. the vehicle was taken to the dealer whom performed a diagnosed. the failure was located at the sun roof clips were defected causing the roof sealant to separate allowing water to penetrate the vehicle. the dealer cleaned the vehicle interior, but did not replace the defected clips, or resealed the sun roof. the failure mileage was 56,000 and the current mileage was 89,330. li
11/12/2008193191
 2008 rubicon 4 dr 4x4.. soft top leaks badly in center and at both right and left doors. the water drops onto shift console ,radio and both door panels. last leak the floor was soaked with water and the seats have water stains. dealer said i must contact feep hot line, waiting to hear from them. *tr
11/08/20082451
 Purchased a brand new 08 jeep rubicon. these have a removable top. from day one the top leaks a ridiculous amount of water. even while your driving water will pour from the front of the windshield on the inside of the interior covering gauges and electronically components as well as causing water to run down and cover the windshield itself on the inside making it near impossible to drive in a safe manner. it is as if trying to drive without wipers. the water will also pour out from the top onto myself while driving the vehicle as well as any other passenger. have made multiple complaints to the dealer and they try to fix it but always say that there is a limit to what can be done since no recall has been issued to make it a mandatory repair. i feel that any oem defect that is common in a large percent of the vehicle from day 1 that makes the car unsafe to drive or causes issues that operating the vehicle in a safe manner impossible. i feel that the company is trying to avoid spending money to fix a issue that should have never been allowed to leave the factory if they can get away with it. i just hope it does not take the loss of someone's life because of this problem to draw enough attention to make the company correct it. not only is this bad business but a lack of respect of safety and possible the cost of human life. *tr
02/01/200840001
 Exterior door handle has a big button to be pushed by the thumb for entry. the button/tension caused my thumb to develop a very painful condition diagnosed as trigger thumb. after several dr's & many types of treatment, i will be facing surgery in hopes of correcting the problem. there is no guarantee for long term success. i've been suffering with this problem for the better part of a year & it has me recoiling at the jeep i was in love with when i bought it last year. i've had it parked while i've driven an older car i own, but with winter coming and the need for an suv...there's no way i can keep my jeep & hope my thumb will ever be able to tolerate it. at one point when my right thumb was totally immobile, i started using my left. when it started exhibiting the same strain that my right one started with months before...i knew beyond a doubt it was my jeep handle that had caused the problem. it's unfortunate i didn't realize sooner why my thumb was at first feeling strained off & on, then very swollen & throbbing, and finally locking in place with excruciating pain. it took an orthopedic hand specialist to finally diagnose the problem which comes from repetitive motion. my jeep door handle is the only type of motion like that my thumb does. that, the timing & the fact that my other thumb started to do the same when tested...convinces me the door handle is the problem. this is not limited to jeep. this handle is probably on several makes & models. one other chrysler product for sure is the dodge nitro. please file a complaint if you've suffered from this issue. *tr
STRUCTURE - BODY
02/04/200916514
 I have a 2008 jeep wrangler unlimited(4-door model) it is a half door, not long after buying new my half doors started leaking, so went into shop 4 times, was fixed for almost a year now leaking very badley again! called jeep they want me to pay to fix their flawed design! driving down interstate there is a 2 inch gap that opens up at highway speeds! and when it rains it comes right inside, hitting you in the face! which to me is a big safety issue, since i wear contacts really bad! and i have done research online at jeep forums and this seems to be a common problem with the 4 door half doors..so why should i have to pay for something they should recall? so please look into this issue for me.... thanks kari
03/06/20085001
 Significant and continued water leak form the b pillars. these leaks are very distracting to the driver when either the driver or passenger gets soaked with cold water pouring in on their heads. *tr
09/30/200710001
 Roof is leaking onto driver. it has been addressed once by dealer but it continues to leak. *tr
11/08/20082451
 Purchased a brand new 08 jeep rubicon. these have a removable top. from day one the top leaks a ridiculous amount of water. even while your driving water will pour from the front of the windshield on the inside of the interior covering gauges and electronically components as well as causing water to run down and cover the windshield itself on the inside making it near impossible to drive in a safe manner. it is as if trying to drive without wipers. the water will also pour out from the top onto myself while driving the vehicle as well as any other passenger. have made multiple complaints to the dealer and they try to fix it but always say that there is a limit to what can be done since no recall has been issued to make it a mandatory repair. i feel that any oem defect that is common in a large percent of the vehicle from day 1 that makes the car unsafe to drive or causes issues that operating the vehicle in a safe manner impossible. i feel that the company is trying to avoid spending money to fix a issue that should have never been allowed to leave the factory if they can get away with it. i just hope it does not take the loss of someone's life because of this problem to draw enough attention to make the company correct it. not only is this bad business but a lack of respect of safety and possible the cost of human life. *tr
STRUCTURE - BODY - HATCHBACK/LIFTGATE
01/18/200855001
 When the vehicle is on an incline (front of the vehicle facing up the hill), the rear lift gate has a tendency to open on its own. this happened to me; as soon as i opened the bottom portion of the tailgate (which keeps the upper portion closed), the top section immediately opened, striking me on the bridge of my nose. this force of the impact almost knocked me to the ground, left me disoriented, cut and bleeding. *tr
STRUCTURE - BODY - HOOD
07/18/2008100001
 2008 jeep wrangler unlimited 4 dr; hood flexes 1 to 2 inches in strong wind or when meeting 18 wheelers. it flexes enough to shake the whole body. i am afraid the hood is going to come up. *tr
STRUCTURE - BODY - ROOF AND PILLARS
11/26/20072211/14/2007
 The roof on my brand 2008 jeep wrangler sahara limited is leaking badly on the inside of the vehicle. the water leaking inside from the hardtop in front is causing the electrical system to short out. it has already leaked down into the radio and has caused a short in the radio system. everyday since purchase when it rains , snows or when i wash the vehicle the roof leaks into the inside and leaks down into the front dash and also down onto the gear selector. there is always large puddles of water on the dashboard. what is to happen if the water leak short out the electrical system further in the vehicle and causes the vehicle to catch fire or short the electrical system out while vehicle is in operation.*cn