Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| WHEELS | |||
| 09/27/2012 | 46000 | 1 | |
| I was driving the jeep down the highway through construction zone and it vibrated violently after i drove over a bump. i had to slow down very quickly during rush hour and was almost hit in the rear by another care so the wobble would go away. i took it to have it fixed and was told this is common. i looked it up online and was amazed. for a newer vehicle i was floored that it was not covered by jeep. i have an extended warranty too. i took it to jeep and they told me i had to pay to fix it, so what was i going to do drive and unsafe car (and it is unsafe, another car almost hit me). i paid to have it fixed. they replaced a damper and guess what there is still a wobble. this is the most ridiculous issue and yet jeep will not stand behind a poor design that they clearly know is a problem. so, i am looking for help making it know that if there is an accident involving this problem i have advised jeep and now nhtsa. i will surely contact an attorney and become very public that there has been warning of this. all i want is for my wife and kids to be safe in a car. jeep should step up and correct there problem. *tr | |||
| 09/27/2012 | 46000 | ||
| I was driving the jeep down the highway through construction zone and it vibrated violently after i drove over a bump. i had to slow down very quickly during rush hour and was almost hit in the rear by another care so the wabble would go away. i took it to have it fixt and was told this is common. i looked it up online and was amazed. for a newer vehicale i was floored that it was not covered by jeep. i have an extended warranty too. i took it to jeep and they told me i had to pay to fix it, so what was i going to do drive and unsafe car (and it is unsafe, another car almost hit me). i paid to have it fixed. they replaced a damper and guess what there is still a wabble. this is the most rediculas issue and yet jeep will not stand behind a poor design that they clearly know is a problem. so, i am looking for help making it know that if there is an accident involving this problem i have advised jeep and now nhtsa. i will surely contact an attorney and become very public that there has been warning of this. all i want is for my wife and kids to be safe in a car. jeep should step up and correct there problem. | |||
| 01/18/2012 | 79000 | ||
| Someone will be killed by this failure !!! 3rd time....valve stem blow out.. valve stem corrodes and fails..3rd time..allowing tire to deflate instantaneously..destroyed new tires/wheel and jeep fender. wife and daughter this time at 65 mph... 2 independent chrysler jeep dealerships service manger say very common problem. nothing they can do to stop from happening again. both service managers say they will not warranty the issue, it is the owners problem. .. someone will be killed by this failure !!! called chrysler directly and started case # with them...michelle said same thing. will not warranty issue..nothing can be done at this time to fix..just bring it to a dealer and hope it doesn't happen again.. someone will be killed by this failure !!! | |||
| 03/03/2009 | 8 | 1 | |
| Purchased new 2009 jeep rubicon and picked it up at the dealership on wed. 3/3/09 with 6 miles on the odometer. drove less than 2 miles to private property and drove up dirt hill (nothing that a jeep couldn't handle) & it got stuck. left rear wheel wasn't turning even though in 4w low. the wheel should have been able to move the entire vehicle since it was in 4-wheel drive. the driver got out to check the wheel and the fire was under the back of the vehicle & a loose hose was leaking some liquid. the driver tried to put out fire and was unable to. the fuel tank cracked (unkown if due to fire or if it caused the fire) and jeep continued to burn since tank was full. the vehicle is a complete loss. driver sustained second degree burns to right hand and his legs. no other injuries. the car fire started a small grass fire that was quickly contained. no structures were damaged, less than an acre burned. the dealership towed away the car for inspection. it is still unknown as to the reason for the wheel failure and the start of the fire. *tr | |||
| WHEELS - LUGS/NUTS/BOLTS | |||
| 08/20/2012 | 25600 | 1 | |
| During a routine wheel rotation, i was alerted to all 4 of the nuts that secure the tire pressure monitors (and the valve stems) being cracked along their lengths. if only one had been cracked, i would consider it odd, but all 4 means an obvious and extremely dangerous defect. when (not if) one fell one fell off, it would lead to a sudden loss of air pressure and, very likely, an accident. this is a low mileage vehicle that has had no abuse, damage, or accidents that might have caused the cracks to occur. *tr | |||