Keystone Cougar 2003
Model Cougar made in 2003 by Keystone got 10 consumer complains as well as 1 recall. Consumer complaints with reference, among others things, to equipment adaptive and equipment. There was one recall concerning equipment .
Model 2003
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 07V134000 | KEYSTONE RV COMPANY | from 04/01/1997 to 12/31/2003 | V (Vehicle) | 122162 | 02/18/2008 | MFR | KEYSTONE RV COMPANY | 03/22/2007 | 03/23/2007 | |||||||
| Defect Summary | Certain fifth wheel and travel trailers equipped with a two-door refrigerator, manufactured by the dometic corporation, may have a defect in certain tubing in the refrigerator which could allow pressurized flammable coolant solution to be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | This could result in a fire. | |||||||||||||||
| Corrective Summary | Keystone rv will be working with dometic in order to repair these refrigerators (please see 06e076). dometic will repair these refrigerators by installing a secondary burner housing and thermal fuses free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist you in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or keystone rv at 574-535-2100. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT ADAPTIVE | |||
| 05/24/2012 | 0 | ||
| Tl- the contact owns 2003 keystone cougar rv. the contact stated that there was a bird's nest in the pin box of the vehicle and the head of the pin box was split in half. the vehicle was taken to a local repair facility where they advised that the frame work of the pin box would need replacing. the vehicle was not repaired. the manufacturer was contacted and advised that they would further investigate the issue. the failure and the current mileage was not available. kmj | |||
| 05/24/2012 | 0 | ||
| Tl- the contact owns 2003 keystone cougar rv. the contact stated she notice that a bird had nest in the pin box of the rv and notice the head of the pin box was spill in half. the rv was taken to a local shop and they stated they needed to replace the frame work of the pin box. the rv was not repaired. the manufacturer was contacted and they stated they was going to look into the issues. the failure and current mileage was not available.jp | |||
| EQUIPMENT - RECREATIONAL VEHICLE | |||
| 10/31/2008 | 10000 | 1 | |
| Going from california to las vegas on interstate 15 about ten miles from the nevada state line when i heard a whole lot of thumping from my cougar fifth wheel trailer. i had just traversed a very rough section of road with concrete barriers and no shoulders along the highway. i pulled over onto the precariously narrow shoulder as soon as it seemed safe. it really wasn't safe. i saw that my front tire on the right side was shredded but that the rear tire was still holding the front tire just off its rim. i found a better shoulder. i got some rv roadside assistance. the big repair truck pulled up behind me and the guy put on my spare. he mentioned that he smelled a lot of propane, so i shut off the tank supply valves. i took a look under the rv near the site of the flat. the sheet metal was pulled out and the plastic fender panel broken. also there was a ?t? in the propane line near the tire with a terminal cap and a tiny piece of crumpled up copper tubing poking out of a fitting. after turning on the propane i could tell immediately that it was leaking badly, so i turned the propane off again. later, i realized that my heater wasn't working. i discovered that i apparently left piece of the heaters propane copper supply line on interstate 15. the copper line led through the undercarriage above the tire that was destroyed leaving a telltale hole. the tire residue shredded the copper gas line in short order. considering how the rest of the propane supply line is rather solid black pipe, i would consider this grounds for a recall. flat tires should not cause dangerous propane leaks! fixing the heater hose seemed straightforward enough. i bought a made up replacement hose after realizing that the original copper hose was not the best and easiest way to go. i then drilled a small hole up through the flooring about a foot from the original hole. the new hole is out of the wheel well, closer to the center line of the fifth wheel. old parts are available. *tr | |||
| 04/29/2008 | 1 | 08/28/2002 | |
| Tl*the contact owns a 2003 keystone cougar rv. the vehicle has a dometic refrigerator, model rm2652. the contact smelled a strong ammonia odor coming from the unit and the refrigerator was not operating properly. the refrigerator was taken to an authorized dealer and they stated that the heat tube was fractured with a slight leak. the refrigerator has not been repaired. the contact was displeased to know that dometic would not replace the defective cooling unit. the part number was unknown. updated 07/29/08 *bf | |||
| STRUCTURE - BODY - BUMPERS | |||
| 10/10/2006 | 1 | 11/01/2005 | |
| Dt*: the contact stated while the vehicle was parked, the bumper metal was observed to be torn on both sides. the manufacturer was notified and advised the contact to take the trailer to the service dealer for inspection. *ak updated 11/30/06. *jb | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 08/18/2007 | 5 | ||
| My wife and i purchased a new 2003 cougar 5th wheel manufactured by keystone. two months past the 1-year manufacturer warranty, we experienced two tire blowouts on the passenger side. since the warranty had expired on the tires, we replaced them all with new 10-ply tires. after less than 1,000 miles, we experienced another blowout on the same side resulting in extensive damage to the trailer siding. in august 2007 before taking a trip, i noticed that one of the new 10-ply tires had a bubble in the side wall. i replaced the tire. on the way home, after traveling less than 500 miles, we experienced another blowout on the passenger side causing more damage to the exterior. in researching the web, we found numerous complaints and have contacted the dealer, keystone and alko regarding axle problems. all three have declined to address the issue. we are reluctant to use our 5th wheel because of safety concerns. *tr | |||
| TIRES | |||
| 10/31/2008 | 10000 | 1 | |
| Going from california to las vegas on interstate 15 about ten miles from the nevada state line when i heard a whole lot of thumping from my cougar fifth wheel trailer. i had just traversed a very rough section of road with concrete barriers and no shoulders along the highway. i pulled over onto the precariously narrow shoulder as soon as it seemed safe. it really wasn't safe. i saw that my front tire on the right side was shredded but that the rear tire was still holding the front tire just off its rim. i found a better shoulder. i got some rv roadside assistance. the big repair truck pulled up behind me and the guy put on my spare. he mentioned that he smelled a lot of propane, so i shut off the tank supply valves. i took a look under the rv near the site of the flat. the sheet metal was pulled out and the plastic fender panel broken. also there was a ?t? in the propane line near the tire with a terminal cap and a tiny piece of crumpled up copper tubing poking out of a fitting. after turning on the propane i could tell immediately that it was leaking badly, so i turned the propane off again. later, i realized that my heater wasn't working. i discovered that i apparently left piece of the heaters propane copper supply line on interstate 15. the copper line led through the undercarriage above the tire that was destroyed leaving a telltale hole. the tire residue shredded the copper gas line in short order. considering how the rest of the propane supply line is rather solid black pipe, i would consider this grounds for a recall. flat tires should not cause dangerous propane leaks! fixing the heater hose seemed straightforward enough. i bought a made up replacement hose after realizing that the original copper hose was not the best and easiest way to go. i then drilled a small hole up through the flooring about a foot from the original hole. the new hole is out of the wheel well, closer to the center line of the fifth wheel. old parts are available. *tr | |||
| TIRES - SIDEWALL | |||
| 05/26/2007 | 975 | 2 | 04/30/2004 |
| Nanking milestar trailer tires sidewall failure/cracking st225/75r15 load range d | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| OR | MEDFORD | 97501 | RIVER CITY RV | 541-779-6331 |
| SC | MYRTHLE BEACH | 9999 | HOLIDAY KAMPER |