Keystone Outback 2002
Model Outback made in 2002 by Keystone got 2 consumer complains as well as 1 recall. Consumer complaints with reference, among others things, to electrical system and equipment. There was one recall concerning equipment .
Model 2002
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 03V463000 | KEYSTONE RV COMPANY | from 08/01/2001 to 02/28/2003 | V (Vehicle) | 3641 | ODI | KEYSTONE RV COMPANY | 11/12/2003 | 11/20/2003 | ||||||||
| Defect Summary | On certain travel trailers equipped with samsung microwave ovens, these ovens were produced with a defective panel. an electrical short can occur between circuit patterns on the membrane panel, especially overlapped by a jumper or jump wire. this may cause the oven to activate without pressing any key pads. | |||||||||||||||
| Consequence Summary | An electrical short can occur causing the oven to activate without pressing any key pads. this could result in excessive heat, smoke, or possibly a fire. | |||||||||||||||
| Corrective Summary | Samsung will notify customers and repair the panel free of charge. in the meantime, consumers should unplug their microwave, if possible. if the consumer is unable to unplug the microwave, they should leave the door ajar until the panel is replaced. consumers should never use the microwave oven for storage or leave any towels, paper, cloth or other products in the microwave after use. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact samsung at 800-932-3837 or keystone at 574-535-2100. | |||||||||||||||
| Notes | Customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).an electrical short can occur causing the oven to activate without pressing any key pads.this could result in excessive heat, smoke, or possibly a fire. | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM - WIRING | |||
| 11/19/2003 | 40000 | 2 | |
| The consumer has a problem with rodents eating the wiring insulation. the wiring insulation was replaced and they are eating up the new replacement wiring again. *jb | |||
| EQUIPMENT | |||
| 05/26/2008 | |||
| Tl*the contact owns a 2002 keystone outback. the contact stated that his refrigerator was repaired according to the dometic recall; however, he does not feel that the failure has been corrected. the mechanic who repaired his vehicle informed him that it was not safe because a fire could still occur and the coolant could still leak. there had been no failure to date. the recall number and refrigerator information were unknown. the vehicle is a pull behind trailer; therefore, there is no vin or mileage information. | |||