Keystone Raptor 2010
Model Raptor made in 2010 by Keystone got 8 consumer complains there are 3 recalls as well as 2 service bulletins. Consumer complaints with reference, among others things, to electrical system, suspension and tires. Technical service bulletines regarding tires. There were some recalls concerningelectrical system, equipment.
Model 2010
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | ||||||||||||||||
| 10V594000 | KEYSTONE RV COMPANY | V (Vehicle) | 6297 | 12/14/2010 | MFR | KEYSTONE RV COMPANY | 11/23/2010 | 12/02/2010 | ||||||||
| Defect Summary | Keystone is recalling certain fifth wheel trailers with a generator ready option. if the transfer switch is not installed to the proper specifications, the elevated electrical loads associated with the recreational vehicle use in higher ambient temperatures may cause overheating of the lugs and degrading of the electrical connections. | |||||||||||||||
| Consequence Summary | Overheating of the connections could result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the transfer switch if necessary free of charge. the safety recall began on december 14, 2010. owners may contact keystone customer service at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall no. 10-153.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| EQUIPMENT | ||||||||||||||||
| 10V238000 | KEYSTONE RV COMPANY | from 09/29/2009 to 03/02/2010 | V (Vehicle) | 389 | MFR | KEYSTONE RV COMPANY | 06/03/2010 | 06/03/2010 | ||||||||
| Defect Summary | Keystone rv is recalling certain model year 2010 raptor fifth wheel motorhomes manufactured from september 25, 2009 through march 2, 2010. the remote receiver is not compatible with the high speed landing gear motor. if the motor is operated in a binding situation, the remote receiver may be damaged and overheat due to an inadequate breaker and fuse protection and the excessive current draw of the motor. | |||||||||||||||
| Consequence Summary | Continuing to operate the landing gear motor in this condition will increase the risk of fire. | |||||||||||||||
| Corrective Summary | Keystone rv will notify owners and the vehicles will be repaired free of charge. the safety recall is expected to begin during june 2010. owners may contact keystone at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone rv's recall campaign number is 10-141.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| EQUIPMENT - ELECTRICAL - JACK | ||||||||||||||||
| 09V492000 | KEYSTONE RV COMPANY | from 09/25/2009 to 12/11/2009 | V (Vehicle) | 155 | 12/11/2009 | MFR | KEYSTONE RV COMPANY | 12/23/2009 | 12/23/2009 | |||||||
| Defect Summary | Keystone is recalling certain model year 2010 raptor fifth wheel trailers. the rear stabilizing jacks may extend while driving due to exposed wiring on the extend/retract switch for the jacks. if the exposed wiring is subject to road spray, it may activate the remote control panel and extend the jacks. | |||||||||||||||
| Consequence Summary | If the jacks extend while driving, it increases the risk of loss of vehicle control leading to a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the extend/retract switch with a sealed switch supplied by keystone. this service will be performed free of charge. the safety recall began on december 11, 2009. none of the affected vehicles were delivered to end users. therefore, an owner notification letter for this campaign will not be issued. owners may contact keystone 1-866-425-4369. | |||||||||||||||
| Notes | Keystone safety recall no. 09-127.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| SA-10-155 | 11/05/2010 | 10039661 | Ready | 08/08/2011 | |
| SA-10-155 | 11/05/2010 | 10039661 | Keystone rv company: the rear tire may come in contact with an outrigger. *rm | 08/08/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 10/02/2012 | 2000 | ||
| Tl-the contact owns a 2010 keystone raptor. the contact stated that the vehicle was taken to a dealer after he became aware of nhtsa campaign id number: 10v238000 (equipment). the vehicle was repaired but the failure recurred. the manufacturer was made aware of the failure who did not offer any assistance since the recall repairs had been perfomed once before. the failure mileage was 2,000. pmb | |||
| 10/02/2012 | 2000 | ||
| Tl-the contact owns a 2010 keystone raptor. the contact stated that he took the vehicle to a dealer because he went online and found recall nhtsa campaign id number: 10v238000 (equipment). the dealer replaced some wiring. the vehicle was repaired but the failure occurred. the manufacturer was notified but they stated that the recall was already done and that he would have to pay for the repair. the failure mileage was 2,000. ap | |||
| SUSPENSION | |||
| 10/02/2010 | |||
| I have a 2010 fuzion fz398 touring edition 2 these trailers were built with the axles mounted to far forward causing severe handling issues if you use the garage area for cargo.keystone recommends 20 to 25% pin weight when loading these trailers this cannot be done with the current axle placement.keystone knows this and has moved the axles back 20 inches on the 2011 models but has not issued any sort of recall.i weighed my trailer and even though i am under gvwr i only have 10-11 % pin weight this causes swaying and bucking with the trailer and literally pulls the truck all over the road.this is a dangerous situation with a trailer this size.on the vehicle information page fuzion was not an option so i selected raptor my trailer is a 2010 fuzion fz398. | |||
| TIRES | |||
| 10/02/2010 | |||
| I have a 2010 fuzion fz398 touring edition 2 these trailers were built with the axles mounted to far forward causing severe handling issues if you use the garage area for cargo.keystone recommends 20 to 25% pin weight when loading these trailers this cannot be done with the current axle placement.keystone knows this and has moved the axles back 20 inches on the 2011 models but has not issued any sort of recall.i weighed my trailer and even though i am under gvwr i only have 10-11 % pin weight this causes swaying and bucking with the trailer and literally pulls the truck all over the road.this is a dangerous situation with a trailer this size.on the vehicle information page fuzion was not an option so i selected raptor my trailer is a 2010 fuzion fz398. | |||