Keystone Sprinter 2005
Model Sprinter made in 2005 by Keystone got 9 consumer complains there are 6 investigations as well as 3 recalls. Consumer complaints with reference, among others things, to equipment, structure and tires. The car had one investigation (wheels). There were some recalls concerningequipment, wheels.
Model 2005
Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | ||||||||||||||||
| 08V325000 | KEYSTONE RV COMPANY | from 06/01/2003 to 04/30/2007 | V (Vehicle) | 161250 | 09/30/2008 | ODI | KEYSTONE RV COMPANY | 07/17/2008 | 07/17/2008 | |||||||
| Defect Summary | Keystone is recalling 161,250 my 2004-2007 fifth wheel and travel trailers equipped with a two-door refrigerator manufactured by the dometic corporation. the refrigerator may have a defect in the boiler tube. pressurized coolant solution could be released into an area where an ignition source (gas flame) is present. | |||||||||||||||
| Consequence Summary | If this solution is exposed to an ignition source under certain specific circumstances, it can result in a vehicle fire. | |||||||||||||||
| Corrective Summary | Keystone is working with dometic to repair these refrigerators (please see 08e032). dometic will repair these refrigerators by installing a secondary burn housing, a thermal fuse, and a melt fuse free of charge. dometic has retained stericycle inc. to manage this campaign. stericycle will assist the owner in locating dealerships or service centers and will provide assistance with scheduling of appointments. owners may contact dometic/stericycle at 1-888-446-5157 or keystone at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone recall no. 08-111.customers may also contact the national highway traffic safety administration | |||||||||||||||
| EQUIPMENT - RECREATIONAL VEHICLE - LPG FURNACE | ||||||||||||||||
| 05V076000 | KEYSTONE RV COMPANY | from 06/03/2004 to 02/24/2005 | V (Vehicle) | 2168 | 03/14/2005 | MFR | KEYSTONE RV COMPANY | 03/08/2005 | 03/08/2005 | |||||||
| Defect Summary | On certain travel trailers and fifth wheel recreational vehicles, during production it was discovered that the furnace may not be secured and the gasket that seals the furnace to the floor duct system may be missing. | |||||||||||||||
| Consequence Summary | The furnace could move away from the outside wall and disconnect from the exhaust outlet. if this occurs, exhaust gasses will enter the interior of the vehicle when the furnace is operating which could lead to injury or death from carbon monoxide poisoning. | |||||||||||||||
| Corrective Summary | Dealers will inspect and install the furnace correctly, securing it to the floor and adding the missing gasket free of charge. the recall began on march 14, 2005. owners may contact keystone at 1-866-425-4369. | |||||||||||||||
| Notes | Keystone recall no. 05-052.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| WHEELS - RIM | ||||||||||||||||
| 05V424000 | KEYSTONE RV COMPANY | from 02/16/2005 to 09/01/2005 | V (Vehicle) | 834 | 02/15/2006 | ODI | KEYSTONE RV COMPANY | 09/23/2005 | 09/23/2005 | |||||||
| Defect Summary | On certain travel trailers and fifth wheel recreational vehicles equipped with tredit 16 chrome wheels, the rims may have poor weld quality and insufficient press fit between the wheel rim and disc. | |||||||||||||||
| Consequence Summary | The center of the wheel could separate from the rim. the wheel may wobble and cause a vibration or the mounted tire could lose air causing the tire to go flat, resulting in a loss of control of the vehicle and increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Keystone is working with tredit tire to notify owners and have the wheels replaced. the recall began on february 15, 2006. owners may contact keystone at 866-425-4369. | |||||||||||||||
| Notes | Keystone recall no. 05-060.customers may also contact the national highway traffic safety administration | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| WHEELS | ||||||
| PE05022 | KEYSTONE RV COMPANY | 05/04/2005 | 09/26/2005 | CRACKED OR BROKEN WHEELS | 05V424000 | |
| In response to the product failures that prompted odi to initiate investigation pe05-022, keystone rv has filed two defect notices (1) 05v-201 on may 5, 2005 to address 174 model year 2006 cambridge vehicles and (2) 05v-424 on september 22, 2005 to address 834 model year 2005 and 2006 mountaineer, cougar, sprinter, and tail-gator model vehicles.both campaigns propose to replace certain 16 chrome plated steel wheels that were installed as original equipment in these vehicles.tredit tire, keystone rv's supplier of tire and wheel assemblies, had investigated the reasons for the cracked and broken wheels, determined the causes, and notified keystone and odi (05e-051) of their findings in august-september, 2005.keystone rv has reported five incidents of wheel cracks in 2004 and 2005 model year montana big sky fifth wheel vehicles. these reports indicate that certain vehicles manufactured prior to march 2005 may also be experiencing cracked, broken, or leaking wheels.accordingly, odi will evaluate whether additional actions appear to be warranted for wheels installed in keystone rv vehicles manufactured prior to march 2005 and not addressed by campaign o5v-201 or 05v-424. | ||||||
| PE05022 | KEYSTONE RV COMPANY | 05/04/2005 | 09/26/2005 | CRACKED OR BROKEN WHEELS | 05V201000 | |
| In response to the product failures that prompted odi to initiate investigation pe05-022, keystone rv has filed two defect notices (1) 05v-201 on may 5, 2005 to address 174 model year 2006 cambridge vehicles and (2) 05v-424 on september 22, 2005 to address 834 model year 2005 and 2006 mountaineer, cougar, sprinter, and tail-gator model vehicles.both campaigns propose to replace certain 16 chrome plated steel wheels that were installed as original equipment in these vehicles.tredit tire, keystone rv's supplier of tire and wheel assemblies, had investigated the reasons for the cracked and broken wheels, determined the causes, and notified keystone and odi (05e-051) of their findings in august-september, 2005.keystone rv has reported five incidents of wheel cracks in 2004 and 2005 model year montana big sky fifth wheel vehicles. these reports indicate that certain vehicles manufactured prior to march 2005 may also be experiencing cracked, broken, or leaking wheels.accordingly, odi will evaluate whether additional actions appear to be warranted for wheels installed in keystone rv vehicles manufactured prior to march 2005 and not addressed by campaign o5v-201 or 05v-424. | ||||||
| WHEELS - CENTER SECTION | ||||||
| PE05022 | KEYSTONE RV COMPANY | 05/04/2005 | 09/26/2005 | CRACKED OR BROKEN WHEELS | 05V424000 | |
| In response to the product failures that prompted odi to initiate investigation pe05-022, keystone rv has filed two defect notices (1) 05v-201 on may 5, 2005 to address 174 model year 2006 cambridge vehicles and (2) 05v-424 on september 22, 2005 to address 834 model year 2005 and 2006 mountaineer, cougar, sprinter, and tail-gator model vehicles.both campaigns propose to replace certain 16 chrome plated steel wheels that were installed as original equipment in these vehicles.tredit tire, keystone rv's supplier of tire and wheel assemblies, had investigated the reasons for the cracked and broken wheels, determined the causes, and notified keystone and odi (05e-051) of their findings in august-september, 2005.keystone rv has reported five incidents of wheel cracks in 2004 and 2005 model year montana big sky fifth wheel vehicles. these reports indicate that certain vehicles manufactured prior to march 2005 may also be experiencing cracked, broken, or leaking wheels.accordingly, odi will evaluate whether additional actions appear to be warranted for wheels installed in keystone rv vehicles manufactured prior to march 2005 and not addressed by campaign o5v-201 or 05v-424. | ||||||
| PE05022 | KEYSTONE RV COMPANY | 05/04/2005 | 09/26/2005 | CRACKED OR BROKEN WHEELS | 05V201000 | |
| In response to the product failures that prompted odi to initiate investigation pe05-022, keystone rv has filed two defect notices (1) 05v-201 on may 5, 2005 to address 174 model year 2006 cambridge vehicles and (2) 05v-424 on september 22, 2005 to address 834 model year 2005 and 2006 mountaineer, cougar, sprinter, and tail-gator model vehicles.both campaigns propose to replace certain 16 chrome plated steel wheels that were installed as original equipment in these vehicles.tredit tire, keystone rv's supplier of tire and wheel assemblies, had investigated the reasons for the cracked and broken wheels, determined the causes, and notified keystone and odi (05e-051) of their findings in august-september, 2005.keystone rv has reported five incidents of wheel cracks in 2004 and 2005 model year montana big sky fifth wheel vehicles. these reports indicate that certain vehicles manufactured prior to march 2005 may also be experiencing cracked, broken, or leaking wheels.accordingly, odi will evaluate whether additional actions appear to be warranted for wheels installed in keystone rv vehicles manufactured prior to march 2005 and not addressed by campaign o5v-201 or 05v-424. | ||||||
| WHEELS - RIM | ||||||
| PE05022 | KEYSTONE RV COMPANY | 05/04/2005 | 09/26/2005 | CRACKED OR BROKEN WHEELS | 05V201000 | |
| In response to the product failures that prompted odi to initiate investigation pe05-022, keystone rv has filed two defect notices (1) 05v-201 on may 5, 2005 to address 174 model year 2006 cambridge vehicles and (2) 05v-424 on september 22, 2005 to address 834 model year 2005 and 2006 mountaineer, cougar, sprinter, and tail-gator model vehicles.both campaigns propose to replace certain 16 chrome plated steel wheels that were installed as original equipment in these vehicles.tredit tire, keystone rv's supplier of tire and wheel assemblies, had investigated the reasons for the cracked and broken wheels, determined the causes, and notified keystone and odi (05e-051) of their findings in august-september, 2005.keystone rv has reported five incidents of wheel cracks in 2004 and 2005 model year montana big sky fifth wheel vehicles. these reports indicate that certain vehicles manufactured prior to march 2005 may also be experiencing cracked, broken, or leaking wheels.accordingly, odi will evaluate whether additional actions appear to be warranted for wheels installed in keystone rv vehicles manufactured prior to march 2005 and not addressed by campaign o5v-201 or 05v-424. | ||||||
| PE05022 | KEYSTONE RV COMPANY | 05/04/2005 | 09/26/2005 | CRACKED OR BROKEN WHEELS | 05V424000 | |
| In response to the product failures that prompted odi to initiate investigation pe05-022, keystone rv has filed two defect notices (1) 05v-201 on may 5, 2005 to address 174 model year 2006 cambridge vehicles and (2) 05v-424 on september 22, 2005 to address 834 model year 2005 and 2006 mountaineer, cougar, sprinter, and tail-gator model vehicles.both campaigns propose to replace certain 16 chrome plated steel wheels that were installed as original equipment in these vehicles.tredit tire, keystone rv's supplier of tire and wheel assemblies, had investigated the reasons for the cracked and broken wheels, determined the causes, and notified keystone and odi (05e-051) of their findings in august-september, 2005.keystone rv has reported five incidents of wheel cracks in 2004 and 2005 model year montana big sky fifth wheel vehicles. these reports indicate that certain vehicles manufactured prior to march 2005 may also be experiencing cracked, broken, or leaking wheels.accordingly, odi will evaluate whether additional actions appear to be warranted for wheels installed in keystone rv vehicles manufactured prior to march 2005 and not addressed by campaign o5v-201 or 05v-424. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT - RECREATIONAL VEHICLE | |||
| 11/30/2008 | 1 | 09/20/2005 | |
| 2005 keystone sprinter copper canyon rv and dometic refrigerator recall. consumer states that dometic will not reimburse for the repair on the refrigerator. *nj ammonia had leaked from a cracked weld. the consumers reimbursement claim was denied because the repairs were not made within the specified time frame and the warranty had also expired. *jb | |||
| 06/08/2008 | |||
| Tl*the contact owns a 2005 keystone sprinter. the contact heard a loud bang or pop and discovered that the refrigerator ruptured. he went to investigate the cause of the sound and noticed ammonia leaking from the vehicle. the dealer stated that there was a massive recall, and advised the contact to unplug the refrigerator and shut off the gas. the manufacturer stated that the vehicle is out of warranty; therefore, they would not repair it under the recall. the contact would have to cover the cost of the repairs. the failure mileage was unknown. | |||
| STRUCTURE | |||
| 08/01/2006 | 2000 | 4 | 06/01/2005 |
| Tl*- the contact stated that the tires on the 2005 keystone sprinter rubbed the top of the wheel well. the contact spoke with the dealership and was advised that the cause of the problem was due to the design of the trailer. the dealership informed the contact that the wheel was too close to the wheel well. this caused the tires to become deformed. the contact sent pictures to the manufacturer, and they advised him the cause of the problem was due to the trailer being overloaded, which caused the springs to bend. the vehicle currently had 2000 miles. *ak the consumer feels that the issue with the springs is a factory defect and would like to be reimbursed, the consumer provided all invoices. update 4/27/07*tr | |||
| 03/07/2006 | 1 | 04/01/2005 | |
| Dt*: the contact stated while driving 60mph on the highway, the travel trailer swayed from side to side. the trailers structure was inspected by a service dealer, but the dealer was unable to determine why there were such poor stability and no repairs were made. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 05/29/2006 | 09/22/2004 | ||
| There are many failures due to bad chassis design, the lippert frames on fifth wheel trailers are cracking and pose a huge safety issue. *jb | |||
| TIRES | |||
| 07/09/2007 | 2500 | 3 | 10/26/2004 |
| Tl*the contact owns a 2005 keystone sprinter. the vehicle has mission loadmax radial (na), size st 205/75/r15 tires. the tires were manufactured in taiwan. the contact stated that three of the four tires were defective. one of the tires blew out while driving. the failure caused damage to the underbelly of the vehicle's insulation. he sent the tires back and received replacements. the second tire, which was the spare tire, sustained tread separation and the third tire had a bubble on the sidewall. since the initial failure, he replaced the tires with those from the same manufacturer, however, for safety precautions, he has replaced those tires with ones from a different manufacturer. the tire and vehicle failure mileages were 2,500 and the vehicle current mileage was 5,000. no other vehicle information was provided. | |||
| 08/01/2006 | 2000 | 4 | 06/01/2005 |
| Tl*- the contact stated that the tires on the 2005 keystone sprinter rubbed the top of the wheel well. the contact spoke with the dealership and was advised that the cause of the problem was due to the design of the trailer. the dealership informed the contact that the wheel was too close to the wheel well. this caused the tires to become deformed. the contact sent pictures to the manufacturer, and they advised him the cause of the problem was due to the trailer being overloaded, which caused the springs to bend. the vehicle currently had 2000 miles. *ak the consumer feels that the issue with the springs is a factory defect and would like to be reimbursed, the consumer provided all invoices. update 4/27/07*tr | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 10/10/2007 | 1 | 12/12/2005 | |
| Spare tire on our travel trailer has never been used. my husband was working outside and heard a large boom. the spare tire on the spare tire holder of the camper had exploded leaving a large hole in the tire. we are now very concerned about the tires on the trailer. if they explode while we are in route to a campground it could cause serious damage to our trailer and possible cause an accident. your complaint information site does not list the tire on our camper. it is a mission tire st 205 75 r 15 dot 4yb3 tc108 mho 402-07. *jb | |||
| TRAILER HITCHES - FIFTH WHEEL ASSEMBLY | |||
| 08/01/2007 | 1 | 10/26/2004 | |
| Tl*the contact owns a 2005 keystone sprinter. the contact stated that the manufacturer did not include the brace plates that were needed to connect to the capture plate of the super glider hitch. as a result, the trailer became unhitched while in motion and caused a crash. an inspection revealed that the bolts that were required for the vehicle were never placed on the trailer. the manufacturer stated that the dealer should have automatically installed this kit, but they did not. no other vehicle information was available. | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | SACRAMENTO | 95815 | HAPPY DAZE RV | (916) 921-2222 |
| OR | PORTLAND | 97206 | OLINGER TRAVEL HOMES | 1-800-258-2141 |