Kia Motor Sorento 2011
Model Sorento made in 2011 by Kia Motor got 18 consumer complains there are 6 investigations as well as 21 service bulletins. Consumer complaints with reference, among others things, to engine and engine cooling, power train and steering. Technical service bulletines regarding air bags, electrical system and engine and engine cooling. The car had one investigation (power train).
Model 2011
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| TSB-072 | 10/01/2010 | 10037244 | Ready | 05/16/2011 | |
| TSB-072 | 10/01/2010 | 10037244 | Kia: the air bag occupant detection system in certain vehicles is sensitive and can be defeated by electronic devices or water. *rm | 05/16/2011 | |
| TSB-062 | 03/01/2010 | 10034231 | Kia: caution during airbag control unit servicing. describes precautions necessary during airbag control unit (acu) related diagnosis/repair/replacement to prevent accidental airbag deployment during servicing. as an added safety feature | 10/27/2010 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| TSB-062 | 03/01/2010 | 10034231 | Kia: caution during airbag control unit servicing. describes precautions necessary during airbag control unit (acu) related diagnosis/repair/replacement to prevent accidental airbag deployment during servicing. as an added safety feature | 10/27/2010 | |
| ELECTRICAL SYSTEM | |||||
| PS-138 | 05/01/2010 | 10034237 | Kia: pitstop-no driveability complaints. some vehicles with 3.5l produced prior to 4/8/10 may set a p0300 dtc with no indication of engine roughness or mis-fire. during vehicle investigation and testing the crankshaft position sensor p/n | 10/27/2010 | |
| ELECTRICAL SYSTEM - ALTERNATOR/GENERATOR/REGULATOR | |||||
| TSB-014 | 10/01/2010 | 10037245 | Ready | 05/16/2011 | |
| TSB-014 | 10/01/2010 | 10037245 | Kia: there may be a condition where the battery light/charging system will be illuminated. there could be no charge and there is a process for replacing the alternator. *rm | 05/16/2011 | |
| ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS | |||||
| SC-079 | 02/01/2010 | 10033367 | Kia: in some vehicles with 2.4l engine produced 10/23/09-12/14/09 and vehicles with 3.5l engine produced 10/23/09-01/21/10, an ems connector may not have been properly snapped into place. kia has identified two field vehicles which did no | 08/16/2010 | |
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| TSB-026 | 07/01/2010 | 10034635 | Kia: provides information related to a electronic stability control (esc) software upgrade available for some vehicles with manual transmission. this software upgrade will cor4rect a concern which may cause the hac (hill start assist con | 12/13/2010 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| SC-082 REV 3 | 09/01/2010 | 10034494 | Kia: intermediate shaft noise. provides information related to some vehicles with 2.4l engines and automatic transmissions. although some might not have a direct complaint related to a clunk or squealing noise from the intermediate shaft | 11/19/2010 | |
| PS-138 | 05/01/2010 | 10034237 | Kia: pitstop-no driveability complaints. some vehicles with 3.5l produced prior to 4/8/10 may set a p0300 dtc with no indication of engine roughness or mis-fire. during vehicle investigation and testing the crankshaft position sensor p/n | 10/27/2010 | |
| EXTERIOR LIGHTING | |||||
| TSB-058 | 04/01/2010 | 10034248 | Kia: exterior bulb replacement. provides information relating to vehicles built that may experience reduced life for some of the exterior bulbs. even though a customer's initial concern is only in regards to a single bulb, its recommended | 10/29/2010 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| SC-082 REV 3 | 09/01/2010 | 10034494 | Kia: intermediate shaft noise. provides information related to some vehicles with 2.4l engines and automatic transmissions. although some might not have a direct complaint related to a clunk or squealing noise from the intermediate shaft | 11/19/2010 | |
| SC-082 | 06/01/2010 | 10034147 | Kia: intermediate shaft noise. certain vehicles with automatic transmissions be repaired for this concern. two countermeasures will be implemented simultaneously to correct the intermediate shaft noise. *pe | 10/20/2010 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| 093 | 01/01/2011 | 10037691 | Kia: the malfunction light is on with an internal trouble code stored. theere is a procedure for updating the power control module. 2011 sorento. *rm | 06/03/2011 | |
| 093 | 01/01/2011 | 10037691 | Ready | 06/03/2011 | |
| TSB-087 | 12/01/2010 | 10037641 | Ready | 05/31/2011 | |
| TSB-087 | 12/01/2010 | 10037641 | Kia: the procedure to upgrade the powertrain control module. *rm | 05/31/2011 | |
| POWER TRAIN - MANUAL TRANSMISSION | |||||
| TSB-026 | 07/01/2010 | 10034635 | Kia: provides information related to a electronic stability control (esc) software upgrade available for some vehicles with manual transmission. this software upgrade will cor4rect a concern which may cause the hac (hill start assist con | 12/13/2010 | |
| SEATS | |||||
| SC-085 | 10/01/2010 | 10036844 | Kia: vehicles built 4/6/10-7/16-10. seat u bracket installation. the structural tube under the front passenger seat may have been over expanded, causing pressure on and deformation of the inboard bracket. *pe | 04/18/2011 | |
| SEATS - BARRIERS | |||||
| SC-085 | 10/01/2010 | 10036844 | Kia: vehicles built 4/6/10-7/16-10. seat u bracket installation. the structural tube under the front passenger seat may have been over expanded, causing pressure on and deformation of the inboard bracket. *pe | 04/18/2011 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | ||||||
| PE11010 | KIA MOTORS CORPORATION | 04/07/2011 | 05/10/2011 | Transmission Intermediate Driveshaft | 11V258000 | |
| On april 25, 2011, kia motors corporation submitted a defect notification letter to nhtsa regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (my) 2011 kia sorento 2-wheel drive vehicles equipped with automatic transmissions and 2.4l engines (nhtsa recall no. 11v-258).the recall addresses a defect with the external shape of the engine block which can prevent the intermediate shaft bearing bracket from mating evenly with the engine block.this can cause a misalignment of the intermediate shaft with the right side output gear.resulting damage could cause a loss of motive power.additionally, on april 27, 2011, hyundai motor company submitted a defect notification (nhtsa recall no. 11v-261) for the same issue in approximately 6,169 my 2010 sante fe 2-wheel drive vehicles equipped with automatic transmissions and 2.4l engines that use the same components as the recalled kia sorento vehicles.this investigation is closed. | ||||||
| PE11010 | KIA MOTORS CORPORATION | 04/07/2011 | 05/10/2011 | Transmission Intermediate Driveshaft | 11V261000 | |
| On april 25, 2011, kia motors corporation submitted a defect notification letter to nhtsa regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (my) 2011 kia sorento 2-wheel drive vehicles equipped with automatic transmissions and 2.4l engines (nhtsa recall no. 11v-258).the recall addresses a defect with the external shape of the engine block which can prevent the intermediate shaft bearing bracket from mating evenly with the engine block.this can cause a misalignment of the intermediate shaft with the right side output gear.resulting damage could cause a loss of motive power.additionally, on april 27, 2011, hyundai motor company submitted a defect notification (nhtsa recall no. 11v-261) for the same issue in approximately 6,169 my 2010 sante fe 2-wheel drive vehicles equipped with automatic transmissions and 2.4l engines that use the same components as the recalled kia sorento vehicles.this investigation is closed. | ||||||
| PE11010 | KIA MOTORS CORPORATION | 04/07/2011 | Loss of Motive Power due to Transmission | |||
| The office of defects investigations has received 4 complaints alleging a loss of motive power due to a sudden failure of an transmission intermediate driveshaft and an additional 5 complaints alleging a of loss of motive power due to transmission failure which could be related to an intermediate driveshaft failure.kia motors has issued a technical service bulletin, sc 082, which addresses problems with a clunk or squealing noise from the intermediate driveshaft which may be related to the failures alleged in the consumer complaints.a preliminary evaluation has been opened to asses the scope, frequency, and the safety-related consequences of the alleged defect. | ||||||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | ||||||
| PE11010 | KIA MOTORS CORPORATION | 04/07/2011 | 05/10/2011 | Transmission Intermediate Driveshaft | 11V258000 | |
| On april 25, 2011, kia motors corporation submitted a defect notification letter to nhtsa regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (my) 2011 kia sorento 2-wheel drive vehicles equipped with automatic transmissions and 2.4l engines (nhtsa recall no. 11v-258).the recall addresses a defect with the external shape of the engine block which can prevent the intermediate shaft bearing bracket from mating evenly with the engine block.this can cause a misalignment of the intermediate shaft with the right side output gear.resulting damage could cause a loss of motive power.additionally, on april 27, 2011, hyundai motor company submitted a defect notification (nhtsa recall no. 11v-261) for the same issue in approximately 6,169 my 2010 sante fe 2-wheel drive vehicles equipped with automatic transmissions and 2.4l engines that use the same components as the recalled kia sorento vehicles.this investigation is closed. | ||||||
| PE11010 | KIA MOTORS CORPORATION | 04/07/2011 | 05/10/2011 | Transmission Intermediate Driveshaft | 11V261000 | |
| On april 25, 2011, kia motors corporation submitted a defect notification letter to nhtsa regarding a transmission intermediate driveshaft condition in approximately 12,690 model year (my) 2011 kia sorento 2-wheel drive vehicles equipped with automatic transmissions and 2.4l engines (nhtsa recall no. 11v-258).the recall addresses a defect with the external shape of the engine block which can prevent the intermediate shaft bearing bracket from mating evenly with the engine block.this can cause a misalignment of the intermediate shaft with the right side output gear.resulting damage could cause a loss of motive power.additionally, on april 27, 2011, hyundai motor company submitted a defect notification (nhtsa recall no. 11v-261) for the same issue in approximately 6,169 my 2010 sante fe 2-wheel drive vehicles equipped with automatic transmissions and 2.4l engines that use the same components as the recalled kia sorento vehicles.this investigation is closed. | ||||||
| PE11010 | KIA MOTORS CORPORATION | 04/07/2011 | Loss of Motive Power due to Transmission | |||
| The office of defects investigations has received 4 complaints alleging a loss of motive power due to a sudden failure of an transmission intermediate driveshaft and an additional 5 complaints alleging a of loss of motive power due to transmission failure which could be related to an intermediate driveshaft failure.kia motors has issued a technical service bulletin, sc 082, which addresses problems with a clunk or squealing noise from the intermediate driveshaft which may be related to the failures alleged in the consumer complaints.a preliminary evaluation has been opened to asses the scope, frequency, and the safety-related consequences of the alleged defect. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 06/15/2011 | 10800 | ||
| While driving down interstate at various speeds, the vehicle suddenly dies and the vehicle coasts down the road w/ service engine soon light illuminated. vehicle has only 11k miles on it; has done it 3 times in 2 days. all kia service would do is clear the history (reset). | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/25/2011 | 23765 | ||
| I was traveling at approximately 70 mph and my tachometer stopped working and i started losing speed. the car would not shift. i was able to move to manual shifting and resume my speed. but the tachometer continued to read 0. | |||
| STEERING | |||
| 10/10/2010 | 10400 | ||
| Purchase used 2011 kia sorento with less than 12,000 miles from dealership. car was making loud noises 2 days after puchase in the front of the vehicle. took it in it was the power steering pump which needed to be replaced. after it's replacent less than a week later the problem started up again. dealership said it wasn't bleed properly and had air in the system. after they bleed the pump the noise starts up next day. now they have two replace the pump again. however they don't have the part in stock. after driving around for a week waiting for the part to arrive the car has been pulling when i drive and the wheel seems stuck when i try to turn. i feel it's extremely unsafe and feel they should have kept the car until the part arrived. | |||
| VEHICLE SPEED CONTROL | |||
| 02/25/2011 | 23765 | ||
| I was traveling at approximately 70 mph and my tachometer stopped working and i started losing speed. the car would not shift. i was able to move to manual shifting and resume my speed. but the tachometer continued to read 0. | |||