Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
UNKNOWN OR OTHER
5401/01/2002637380Subject regarding sorento highlights. *tt11/25/2002
5401/01/2002637360Information on the new 2003 kia sorento. *tt11/25/2002
5401/01/2002637365Subject regarding accessories for the 2003 sorento. *tt11/25/2002
5401/01/2002637362Subject regarding 2003 sorento training. *tt11/25/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
08/20/2012
 When pumping as into the tank, gas shoots out of the tank like opening a soda after shaking it up. fuel projection is very forceful. no matter if i trickle gas in. i have been rejected from gas stations because truck spits out so much gas & i was told my vehicle is a fire hazard. kia performed two recalls sc092 & sc073. the problem still persists. kia customer care nor the mechanics at bay kia in norfolk, va have been very unhelpful and instead of investigating the problem, say that it is user error!
12/04/201210
 My 2003 kia sorento start vibrating as i was pulling into my driveway and before i can park it i heard a load noise and my steering wheel became very heavy to steer and almost loose control. i had a mechanic look into the issue and found the the pulley bolt (harmonic balancer) broke in half. i had also check if this is an unusual problem - came to find out that this could potential design defect from kia. as there are thousand of them that has similar problem complained on the internet. i had called kia dealer ship and they are not helping on this design flaw issue.
07/08/2011120000
 My car broke down while driving.....my mechanic advised me that the pulley broke off & i need to take to the dealer...dealer advised will cost me almost $5000...i called kia corporate & with my vin#, they found that it was recalled in 2007 & fixed & can not be fixed again.... my question here is, if it was defected part & broke again, how can this be my fault? i have no car now to use, i can not afford to get it fixed, i still owe more than $5000 on the car....the car is not worth $5000.. i tried to rent a car for a week to see what could be done, that will cost over $400.... i am desperate for your help!! thank you so much!!