Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
09/25/200670700309/19/2002
 I bought my kia sportage in 09/19/2006 by 9/25/2006 i started to hear squealing noises in front of the engine and when i first started it i would press the gas but the car would die. i brought it to the dealership about 5 times when they finally fixed it. then i found out 3 weeks later in the rain that water was coming in the top left corner of the windshield. in 1/04/07 i wad headed to work and the car just suddenly die again so the dealership towed it back. *jb
10/27/2004340002010/10/2002
 The left front rotors were defective. this was discovered during vehicle inspection. the vehicle was serviced at least twenty times for other defects. no service for the brakes. *ak there was a short in the wiring in the shock arms, a problem with the catalytic converter, rattling in the exhaust system, license plate lights were inoperative due to rotted sockets, wheel bearings were extremely loose, pulling to the right, the right rear power window was inoperative, check engine light had come on possibly due to a small leak or a loose gas cap, transmission hang up when cold, bad front brakes, crack in dash, cup holder was broken, tailpipe rusted and fell off, when the heater and defrost was on the a/c would come on, the consumer would get shock when exiting the vehicle, intermittently both rear window would not go up or down, and the left rear window was totally inoperative. (there was no power when going up hill) *sc *jb
04/17/20035699201/15/2003
 Consumer states that since buying the vehicle in january of 2003 rotors have been replaced twice in that time. the faulty rotors caused vibration while braking. the rotors were replaced once at 5699 miles and again at 8694 miles. when the engine was started all the doors locked, but when it was damp outside the locks worked intermittently. the driver's side wiper washer was not working as well as the passenger side. the dealer readjusted it. there was a rattling in the dash on the drivers side below the air vent. *ak *ph *nlm
STRUCTURE - BODY
03/16/2012120000
 My 2002 kia sportage has 112,000 miles on it. after hearing a clanking noise from the rear of the vehicle i brought it to my local kia dealership. the rear frame has rusted out and needs to be replaced. upon calling kia headquarters @800-333-4542 and speaking with richard i was told that there is nothing kia can do to help. the vehicle's warranty on the frame is 5 years or 60,000 miles. i was told by the service manager at the dealership that i could have it repaired at a body shop but the cost would be very high and would not be worth it. they would not consider buying it back from me either. they could call a salvage yard and get a couple of hundred dollars for me. i paid $17,000.00 for this vehicle new in january 2003. who expects the frame to be shot after 9 years?? i have looked on-line and see that this is a common problem with kia sportages. why was there never a recall? had there not been a noise coming from the rear of the car i can only imagine what could have happened to me or someone else on the road had the frame completely let go while i was driving.
STRUCTURE - BODY - DOOR
8000111/01/2001
 The door structure allowed water to get into the edges. this resulted in the doors being frozen shut when this occurred in cold weather. the dealership/manufacturer are aware of the problem but have not provided a fix for it. *nlm the kia dealer informed the consumer that the weren't going to do anything about the problem due to snow and slush were normal weather conditions that would get into the doors. *scc *jb
02/27/20020
 Driver's side door stays ajar. took vehicle to dealer, and was told that door was not off line, yet door will not close properly.*ak
02/27/2002501/24/2002
 Door stays ajar. mechanic told consumer that door is not off line, yet door does not close properly.*ak now horn has failed, security alarm system acts erraticly, the right side hood if offline and is bent causing the hood to intrude outward towards the front fender, and the driver side back window will not move up or down. *tt
STRUCTURE - BODY - HOOD
02/27/2002501/24/2002
 Door stays ajar. mechanic told consumer that door is not off line, yet door does not close properly.*ak now horn has failed, security alarm system acts erraticly, the right side hood if offline and is bent causing the hood to intrude outward towards the front fender, and the driver side back window will not move up or down. *tt
STRUCTURE - FRAME AND MEMBERS
08/05/201159528
 I am the original owner of a well taken care of, 59,000 miled, 2002 kia sportgage. i took the car for inspection and was informed the right frame rail at the mount is completely rusted so bad that you can put your fist through the hole. this is my only car and have to drive it to work. i have taken to avoiding any bumps or pot-holes in the road and have been keeping my speed under 40 mph. i am a little scared to drive the vehicle but have no choice. i am dealing with kia motors america consumer assistance center currently, hoping they will resolve the problem.
08/03/201189100
 2002 kia sportage
06/15/201140000
 I just repaired my exhaust on my 2002 kia sportage 4x4 today as it keeps rusting out on me. today i noticed the entire frame on the back end is extremely rusted to the point it's literally falling apart brackets have detached for the exhaust as well as holes in it. i was shocked! the metal is literally splitting and falling apart! this is a serious problem and going to be dangerous to even drive the car. i am sure the car won't even pass inspection if they see this! if you even touch it your fingers go through the frame! something needs to be done about this i feel kia should be responsible to pay for the damages! there is only 40k miles on the car. i have never experienced this with any of my other vehicles either that are older as well as have many more miles on them! something must be done!!!!!
05/27/2011
 The frame is rotted away above the rear spring on the passenger side (broken in two)
05/04/2011111000
 The frame on my 2002 kia sportage has rusted through. i can stick my finger thruogh it literally. this vehicle has been taken care of and not abused. now the frame is cracked on both sides!!!!!!!!!
04/01/201174000
 Frame rotted out
03/05/2011245000
 At 245k,only right side frame rot inside out. therefore showing no notice of deteriorating with original engine and original transmission.